Topic: Download extremely low! Help Please!

[Supermario05]

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 2313 Kbps about 2.31 Mbps (tested with 3072 kB)
Download Speed is:: 282 kB/s
Upload Connection is:: 712 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 87 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/05/04 - 9:47pm
D-Validation Link:: http://testmy.net/stats/id-T7JLZP5U2
U-Validation Link:: http://testmy.net/stats/id-46EZVLRW7
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

I have the 16Mbps package from roadrunner. I am in the NYC area. Computer is clean from spyware and viruses. I am on VISTA x64. Please help!

[mudmanc4]

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 2313 Kbps about 2.31 Mbps (tested with 3072 kB)
Download Speed is:: 282 kB/s
Upload Connection is:: 712 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 87 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/05/04 - 9:47pm
D-Validation Link:: http://testmy.net/stats/id-T7JLZP5U2
U-Validation Link:: http://testmy.net/stats/id-46EZVLRW7
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

I have the 16Mbps package from roadrunner. I am in the NYC area. Computer is clean from spyware and viruses. I am on VISTA x64. Please help!

ok post your network layout, I mean the router, and how many machines are on there....

[Supermario05]

Okay the modem is TOSHIBA PCX 2500 and the router is NETGEAR RP614v2 with only one computer on at the moment. Most of the time the other computer is off and was off when i did the test.

[mudmanc4]

Okay the modem is TOSHIBA PCX 2500 and the router is NETGEAR RP614v2 with only one computer on at the moment. Most of the time the other computer is off and was off when i did the test.

 Have you made any changes to the router from the default settings ?  Just to clarify, what OS is running ?

[Supermario05]

No changes to the router, running Vista Ultimate Edition 64 BIT.

[mudmanc4]

No changes to the router, running Vista Ultimate Edition 64 BIT.

 What about changing the username and password from the defaults on the router ?

 And has the speed been slow like this always, or is this new ?

[Supermario05]

No the speed was great before, this is new pretty much when i updated from 10mb to 15mb package.

[Supermario05]

I think something is wrong with my registry.

[mudmanc4]

I think something is wrong with my registry.

 How long go did you upgrade ?

[Supermario05]

Like around a week ago.

[mudmanc4]

Like around a week ago.

Have you power cycled your modem since then ? Or even logged onto the modem 192.168.100.1 ,and setting the modem back to factory defaults, then restarting it, this will allow the server to load the proper boot file in the modem, might want to start there, then goto the router and set up the security there, just change the username, and or password to something you'll remember , but not something anyone else will .  The router IP is 192.168.0.1 , and the default name is "admin" and "password" is the password.

 Then make sure port 113 (ident port) is closed,  and make sure you cannot be pinged. Those are the basics of securing your connection.

[Supermario05]

Okay I did that and here is the results
::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 2969 Kbps about 2.97 Mbps (tested with 3072 kB)
Download Speed is:: 362 kB/s
Upload Connection is:: 676 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 83 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/05/04 - 10:30pm
D-Validation Link:: http://testmy.net/stats/id-3RHUS9MYQ
U-Validation Link:: http://testmy.net/stats/id-EK2NBM7Y6
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

[mudmanc4]

Okay I did that and here is the results
::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 2969 Kbps about 2.97 Mbps (tested with 3072 kB)
Download Speed is:: 362 kB/s
Upload Connection is:: 676 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 83 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/05/04 - 10:30pm
D-Validation Link:: http://testmy.net/stats/id-3RHUS9MYQ
U-Validation Link:: http://testmy.net/stats/id-EK2NBM7Y6
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10

What exactly did you do , when you say you did " that " lol

[Supermario05]

I reverted the router to factory defaults changed the PW. Turned off the modem, then restarted my computer. And turned it back on both the modem and the router.

[Supermario05]

Okay great news! I just tried some random cablenut adjuster file thingy and it shot up
::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 11188 Kbps about 11.19 Mbps (tested with 25600 kB)
Download Speed is:: 1366 kB/s
Upload Connection is:: 689 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 84 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2009/05/04 - 10:59pm
D-Validation Link:: http://testmy.net/stats/id-8REN9TZC1
U-Validation Link:: http://testmy.net/stats/id-F18TDQVEM