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Topic: What's wrong?????  (Read 3332 times)
nocal
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« on: March 31, 2006, 01:48:17 PM »

Brighthouse/Earthlink just upped speed to 7K down and I'm nowhere near it.
Here's what I got today:

::::::::::.. Download Stats ..::::::::::
Connection is:: 4149 Kbps about 4.15 Mbps (tested with 2992 kB)
Download Speed is:: 506 kB/s
Tested From:: http://testmy.net  (Server 1)
Test Time:: 2006/03/31 - 12:38pm
Bottom Line:: 72X faster than 56K 1MB Download in 2.02 sec
Tested from a 2992 kB file and took 5.907 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050804 Firefox/1.0.6 (MOOX M2)
Diagnosis: 90% + Okay : running at 96.89 % of your hosts average (mindspring.com)
Validation Link:: http://testmy.net/stats/id-ORUSQADMT

I have a Belkin Wireless Network Card (F5D6001), Belkin Wireless Router (F5D6231), and a Scientific America  modem (from Brighhouse).

Windows XP w/ SP2.

Bighthouse tells me everything's OK on their end?

I've tweaked and tested with most everything - currently with Van Buren's Cable & DSL 6000 768  CSS.

I've never gotten better than about 85% of advertised down when it was %K down..

Help please. confused1
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VanBuren
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« Reply #1 on: March 31, 2006, 01:55:26 PM »

hey nocal and welcome to the site Smile

i assume you tryed to bypass the router and connect your PC direct to modem

if that didnt help, try this tweakfile, its not based on AFD tweaking like my other tweakfiles

VanBuren Smile
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nocal
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« Reply #2 on: March 31, 2006, 01:57:11 PM »

Thanks VanBuren! I'm trying now
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nocal
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« Reply #3 on: March 31, 2006, 02:39:35 PM »

Well that didn't help, but with a computer directly connected to modem, I only got 4.7Mbps. Spoke with brighthouse and their sending tech to check cable coming to house & in house.
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nocal
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« Reply #4 on: April 02, 2006, 11:02:18 AM »

I found out what's wrong - Brighthouse/Earthlink is not supplying 7Mbps/512 as advertised. The BEST the tech, who came to my house, could get at the box on the stree was 5.9 Mbps (I didn't see this - he told me that). He confirmed there were no issues with cable or modem - yet the best I can get is 4.7 Mbps. False advertising if you ask me. But they do say "up to 7Mbps' to get out of it. Really they can't keep up with competiotrs.
« Last Edit: April 02, 2006, 11:57:45 AM by nocal » Logged
RTB
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« Reply #5 on: April 02, 2006, 11:44:22 AM »

I'm guessing it's DSL, and it's wellknown that DSL degrades quite fast after 3km distance from the big box, and thus you must be around 5 km. The only solutions are moving or getting cable.

The DSL2 providers here advertise with 15/1, yet that speed can only be reached within 500m of the box. One provider even offers a service to see the maximum speed attainable from a house, even though it overshoots the real maximum, it's proof that they certainly are aware of it. It's just how DSL works.
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<scud> The other day, in the park, I was wondering why frisbees look bigger and bigger as they get closer to you
<scud> And then it hit me
Click me. Or be diminished; one by one.
nocal
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« Reply #6 on: April 02, 2006, 11:57:03 AM »

It's not DSL - It's been cable for years and still is cable.Round black thing used with "cable" modem. They are not supplying advertised speeds.
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RTB
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« Reply #7 on: April 02, 2006, 12:00:20 PM »

Guessed wrong, it happens Smile

Lousy ISP then... keep us informed.
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<scud> The other day, in the park, I was wondering why frisbees look bigger and bigger as they get closer to you
<scud> And then it hit me
Click me. Or be diminished; one by one.
nocal
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« Reply #8 on: April 02, 2006, 12:22:46 PM »

No problem. Really got pissed at BrightHouse "Senior" techs who started "song & dance" about how much better it was than a 512k phone modem and that slow speed must be due to my computer equipment and that I should call a computer tech. He then told me 5.9Mbs is only .1 away from 6Mbps and that's in range with7Mbps. In my book 5.9 is closer to 5 than itis to 7!
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thecableguy
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« Reply #9 on: April 02, 2006, 12:52:32 PM »

I found out what's wrong - Brighthouse/Earthlink is not supplying 7Mbps/512 as advertised. The BEST the tech, who came to my house, could get at the box on the stree was 5.9 Mbps (I didn't see this - he told me that). He confirmed there were no issues with cable or modem - yet the best I can get is 4.7 Mbps. False advertising if you ask me. But they do say "up to 7Mbps' to get out of it. Really they can't keep up with competiotrs.

Not false advertising....remember...it says UP TO 7Mbps.  There are many factors that will affect overall performance.  Where are you exactly (meaning geographic location...just the city and state will do).
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thecableguy
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« Reply #10 on: April 02, 2006, 12:57:26 PM »

No problem. Really got pissed at BrightHouse "Senior" techs who started "song & dance" about how much better it was than a 512k phone modem and that slow speed must be due to my computer equipment and that I should call a computer tech. He then told me 5.9Mbs is only .1 away from 6Mbps and that's in range with7Mbps. In my book 5.9 is closer to 5 than itis to 7!

Also, please post your complete computer system...include motherboard type/cpu speed, total memory, are you using any IM software and if so what, and if you are using any firewall or protection suite..include info on that as well...

Before running the tests make sure that your firewall is turned off (totally), also make sure that you are not running ANY IM software such as MSN, AIM etc....any other programs that may inhibit bandwidth should also be terminated (you think they don't make a difference but things like AIM and Norton Internet Security make a huge difference).

« Last Edit: April 02, 2006, 01:11:31 PM by thecableguy » Logged
nocal
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« Reply #11 on: April 02, 2006, 06:14:18 PM »

Well this isn't an issue of squeezing out an extra 1-2Kbps - it's off by 30% of advertised speed. Yes I concede 5Mbps is "up to 7Mbps", but it's also "up to 15Mbps" so I can guess they can advertise "up to whatever the hell they want to" as long as they supply something.

Now as far as computer hardware - I ran a 486 w/ 512k mem w/ XP w/ an old ethernet card and a new AMD 64 3200 w/ 2 MB mem w/ XP w/ built in net card. I ran each directly into the modem - and guess what - both gave me 4.7Mbps max. I seriously doubt my hardware is part of this issue.Maybe if I wanted to go from 6.00Mbps to 6.125Mbps it would be, but not in this case.

Further, the tech who came to my house stated that the best he could get at the box on the street was 5.9Mbps - and I doubt that.

There has been no improvement since the "alleged upgrade" - maybe even a degrade.
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thecableguy
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« Reply #12 on: April 02, 2006, 08:30:15 PM »

Well this isn't an issue of squeezing out an extra 1-2Kbps - it's off by 30% of advertised speed. Yes I concede 5Mbps is "up to 7Mbps", but it's also "up to 15Mbps" so I can guess they can advertise "up to whatever the hell they want to" as long as they supply something.

Now as far as computer hardware - I ran a 486 w/ 512k mem w/ XP w/ an old ethernet card and a new AMD 64 3200 w/ 2 MB mem w/ XP w/ built in net card. I ran each directly into the modem - and guess what - both gave me 4.7Mbps max. I seriously doubt my hardware is part of this issue.Maybe if I wanted to go from 6.00Mbps to 6.125Mbps it would be, but not in this case.

Further, the tech who came to my house stated that the best he could get at the box on the street was 5.9Mbps - and I doubt that.

There has been no improvement since the "alleged upgrade" - maybe even a degrade.

If the above is your actual hardware then yes it is your hardware or lack thereof that is the problem.....486 cpu in one case and only 2mb of ram in the other and you are complaining about speed....give me a break dude. 
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RTB
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« Reply #13 on: April 03, 2006, 01:47:35 AM »

Um, no way you can have a socket 939 system with only 2 MB ram. Whatever you may have in there, it's certainly capable of maxing your speed out.
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<scud> The other day, in the park, I was wondering why frisbees look bigger and bigger as they get closer to you
<scud> And then it hit me
Click me. Or be diminished; one by one.
nocal
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« Reply #14 on: April 03, 2006, 05:13:04 AM »

RTB - Sorry 2 GB of ram on the AMD 64 3200. Yes it should max out speed.

BrightHouseGuy and/or CableGuy ...I guess you'll tell me next it must be the fact that I don't have a water softener in the house.Dam that hard water.Can never get squeaky clean hair and now this - poor connection speeds!!!
« Last Edit: April 03, 2006, 05:21:27 AM by nocal » Logged
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