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help with my AT&T DSL PRO (3.0) ISP

#1 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 10:38 AM

Hi guys, I have a large prob with my internet DL speed. I should be getting 2.5 or higher
but I get this :
   
1480 Kbps about 1.48 Mbps

:::.. Download Stats ..:::


Download Connection is:: 1480 Kbps about 1.48 Mbps (tested with 2992 kB)
Download Speed is:: 181 kB/s
Tested From:: http://testmy.net/ (Server 1)Test Time:: 2006/06/10 - 10:28am
Bottom Line:: 26X faster than 56K 1MB Download in 5.66 sec
Tested from a 2992 kB file and took 16.563 seconds to complete
Download Diagnosis:: May need help : running at only 73.19 % of your hosts average (pacbell.net)
D-Validation Link:: http://testmy.net/stats/id-U90RNBJWE
Host Average:: host:pacbell.net dl-avg:2022Kbps
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; byond_3.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; yplus 5.1.03b) [!]




here is my TCP/IP analyzer info from speedguide:

TCP properties for IP = **.***.***.**
Browser/OS = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; byond_3.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; yplus 5.1.03b)


TCP options string = 020405ac01010402

MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.

MSS = 1452
MSS is optimized for PPPoE DSL broadband. If not, consider raising your MTU value.

Default TCP Receive Window (RWIN) = 63888
RWIN Scaling (RFC1323) = 0 bits
Unscaled TCP Receive Window = 63888

RWIN is a multiple of MSS
Other RWIN values that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44) <-- current value

bandwidth * delay product (Note this is not a speed test):

Your TCP Window limits you to: 2555.52 kbps (319.44 KBytes/s) @ 200ms
Your TCP Window limits you to: 1022.208 kbps (127.776 KBytes/s) @ 500ms

MTU Discovery (RFC1191) = ON

Time to live left = 53 hops
TTL value is ok.

Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349) = 11100000 (224)
Precedence (priority) = 111 (Network Control)
Delay = 0 (normal delay)
Throughput = 0 (normal throughput)
Reliability = 0 (normal reliability)
Cost = 0 (normal cost)
Check bit = 0 (correct, 8th checking bit must be zero)

DiffServ (RFC 2474) = CS7 111000 (56) - class 7 (RFC 2474). Similar forwarding behavior to the ToS Precedence field.



Please help me, thank you.
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#2 User is online   dlewis23 Icon

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Posted 10 June 2006 - 10:41 AM

corrupted12 welcome to the forum.

first of read through here http://www.testmy.net/forum/t-2097

also have you done spyware/adaware scans, along with virus scans.

Have you tried tweaking with cablenut at all?
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#3 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 10:45 AM

Yes i've done a few adware/spyware scans, antivirus scans. I usually do them each day.
i have tried tweaking some stuff but i dont really get it, im new to this stuff, Im usin window XP, home. I got all the latest updates for my system.
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#4 User is online   dlewis23 Icon

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Posted 10 June 2006 - 10:48 AM

download this http://www.student.i...cablenut408.exe

and apply these settings with the attached file.
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#5 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 10:55 AM

:::.. Download Stats ..:::
Download Connection is:: 1413 Kbps about 1.41 Mbps (tested with 2992 kB)
Download Speed is:: 172 kB/s
Tested From:: http://testmy.net/ (Server 1)Test Time:: 2006/06/10 - 10:53am
Bottom Line:: 25X faster than 56K 1MB Download in 5.95 sec
Tested from a 2992 kB file and took 17.344 seconds to complete
Download Diagnosis:: May need help : running at only 69.88 % of your hosts average (pacbell.net)
D-Validation Link:: http://testmy.net/stats/id-G5INM0O6L
Host Average:: host:pacbell.net dl-avg:2022Kbps
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; byond_3.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; yplus 5.1.03b) [!]


It went lower >.<
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#6 User is offline   amc11890 Icon

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Posted 10 June 2006 - 12:59 PM

Have you ever got full advertised speeds?  Or has it always been near 1.5mb. 
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#7 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 01:17 PM

well two days ago it worked fine. Just started yesterday.
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#8 User is offline   amc11890 Icon

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Posted 10 June 2006 - 01:22 PM

can you post a tracerroute.
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#9 User is online   dlewis23 Icon

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Posted 10 June 2006 - 01:26 PM

if you worked find 2 days ago, then i think you need to give them a call, they make have changed some line noise patterns, it may just require them to switch it back for your speeds to be around 3mbps again.
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#10 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 01:31 PM

The current date is: Sat 06/10/2006
The current time is: 13:30:09.26

Microsoft Windows XP [Version 5.1.2600]


Pinging testmy.net [67.18.179.85] with 32 bytes of data:



Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45



Ping statistics for 67.18.179.85:

    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 69ms, Maximum = 70ms, Average = 69ms


Ping Complete.




Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:



  1    <1 ms    <1 ms    <1 ms  192.168.0.1

  2    7 ms    7 ms    7 ms  ppp-71-134-9-254.dsl.irvnca.pacbell.net [71.134.9.254]

  3    8 ms    8 ms    8 ms  dist4-vlan60.irvnca.sbcglobal.net [67.114.50.66]

  4    7 ms    7 ms    7 ms  bb2-g4-0.irvnca.sbcglobal.net [151.164.43.143]

  5    8 ms    8 ms    9 ms  core2-p6-0.crrvca.sbcglobal.net [151.164.43.227]

  6    8 ms    8 ms    8 ms  bb1-p8-0.crrvca.sbcglobal.net [151.164.41.2]

  7    10 ms    10 ms    10 ms  ex2-p6-0.eqlaca.sbcglobal.net [151.164.40.228]

  8    66 ms    66 ms    66 ms  ge-6-16.car4.LosAngeles1.Level3.net [151.164.250.169]

  9    68 ms    67 ms    67 ms  ae-2-56.bbr2.LosAngeles1.Level3.net [4.68.102.161]

10    68 ms    68 ms  109 ms  as-1-0.bbr2.Dallas1.Level3.net [64.159.0.245]

11    68 ms    68 ms    68 ms  ae-24-54.car4.Dallas1.Level3.net [4.68.122.112]

12    68 ms    68 ms    69 ms  4.78.220.10

13    68 ms    69 ms    68 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

14    69 ms    69 ms    68 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

15    69 ms    68 ms    69 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]

16    69 ms    69 ms    68 ms  55.b3.1243.static.theplanet.com [67.18.179.85]



Trace complete.




Is that a traceroute?...
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#11 User is offline   amc11890 Icon

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Posted 10 June 2006 - 01:39 PM

Quote

The current date is: Sat 06/10/2006
The current time is: 13:30:09.26

Microsoft Windows XP [Version 5.1.2600]


Pinging testmy.net [67.18.179.85] with 32 bytes of data:



Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45

Reply from 67.18.179.85: bytes=32 time=69ms TTL=45

Reply from 67.18.179.85: bytes=32 time=70ms TTL=45



Ping statistics for 67.18.179.85:

    Packets: Sent = 12, Received = 12, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 69ms, Maximum = 70ms, Average = 69ms


Ping Complete.




Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:



  1    <1 ms    <1 ms    <1 ms  192.168.0.1

  2    7 ms    7 ms    7 ms  ppp-71-134-9-254.dsl.irvnca.pacbell.net [71.134.9.254]

  3    8 ms    8 ms    8 ms  dist4-vlan60.irvnca.sbcglobal.net [67.114.50.66]

  4    7 ms    7 ms    7 ms  bb2-g4-0.irvnca.sbcglobal.net [151.164.43.143]

  5    8 ms    8 ms    9 ms  core2-p6-0.crrvca.sbcglobal.net [151.164.43.227]

  6    8 ms    8 ms    8 ms  bb1-p8-0.crrvca.sbcglobal.net [151.164.41.2]

  7    10 ms    10 ms    10 ms  ex2-p6-0.eqlaca.sbcglobal.net [151.164.40.228]

  8    66 ms    66 ms    66 ms  ge-6-16.car4.LosAngeles1.Level3.net [151.164.250.169]

  9    68 ms    67 ms    67 ms  ae-2-56.bbr2.LosAngeles1.Level3.net [4.68.102.161]

10    68 ms    68 ms  109 ms  as-1-0.bbr2.Dallas1.Level3.net [64.159.0.245]

11    68 ms    68 ms    68 ms  ae-24-54.car4.Dallas1.Level3.net [4.68.122.112]

12    68 ms    68 ms    69 ms  4.78.220.10

13    68 ms    69 ms    68 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

14    69 ms    69 ms    68 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

15    69 ms    68 ms    69 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]

16    69 ms    69 ms    68 ms  55.b3.1243.static.theplanet.com [67.18.179.85]



Trace complete.




Is that a traceroute?...

yeah that is tracer route.  Im wat kind of modem/router do you have?  Is the firmware updated?  If you have seperate router try taking a speed test with just the modem.  Make sure router and modem are not on top of each other
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#12 User is online   dlewis23 Icon

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Posted 10 June 2006 - 01:42 PM

corrupted12 what modem do you have?
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#13 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 01:42 PM

SpeedStream 5100 ethernet adsl modem
no router
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#14 User is online   dlewis23 Icon

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Posted 10 June 2006 - 01:45 PM

Quote

SpeedStream 5100 ethernet adsl modem
no router


make sure your firmware is up to date.

and have you given them a call.
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#15 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 01:49 PM

yes my firmware is updated,
I called them, something about browser ?... whatt???
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#16 User is offline   amc11890 Icon

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Posted 10 June 2006 - 01:56 PM

try and test your speed with a diffeent browser
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#17 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 02:28 PM

:::.. Download Stats ..:::
Download Connection is:: 717 Kbps about 0.72 Mbps (tested with 2992 kB)
Download Speed is:: 88 kB/s
Tested From:: http://testmy.net/ (Server 1)Test Time:: 2006/06/10 - 2:25pm
Bottom Line:: 13X faster than 56K 1MB Download in 11.64 sec
Tested from a 2992 kB file and took 34.172 seconds to complete
Download Diagnosis:: May need help : running at only 33.54 % of your hosts average (147.121)
D-Validation Link:: http://testmy.net/stats/id-47M0FGRQS
Host Average:: host:147.121 dl-avg:2138Kbps
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]



it way slower
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#18 User is online   dlewis23 Icon

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Posted 10 June 2006 - 05:29 PM

corrupted12 have you powercycled your modem lately?
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#19 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 06:50 PM

ummmmmm... ill try it
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#20 User is offline   corrupted12 Icon

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Posted 10 June 2006 - 07:01 PM

:::.. Download Stats ..:::
Download Connection is:: 2867 Kbps about 2.87 Mbps (tested with 2992 kB)
Download Speed is:: 350 kB/s
Tested From:: http://testmy.net/ (Server 1)Test Time:: 2006/06/10 - 6:56pm
Bottom Line:: 50X faster than 56K 1MB Download in 2.93 sec
Tested from a 2992 kB file and took 8.547 seconds to complete
Download Diagnosis:: Looks Great : 18.52 % faster than the average for host (sbcglobal.net)
D-Validation Link:: http://testmy.net/stats/id-CLE4Q1SG8
Host Average:: host:sbcglobal.net dl-avg:2419Kbps
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4 [!]




WOW, I didnt know that power cycling would help me!!!  >.< WHOA

It went from 1.4 to 0.7 to 2.8 !!!!! This has been a long day for me...

Thx people for all your help!
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