Computer Stupidities
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#6
Posted 07 February 2007 - 04:11 PM
she saves nothing to "D" as she dosn't have any floppy disks ,
#7
Posted 07 February 2007 - 04:38 PM
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she saves nothing to "D" as she dosn't have any floppy disks ,
#13
Posted 09 February 2007 - 10:46 AM
I think this will get you to a copy of Rod Shelley's documentary evidence of how customers do things ... WRONG!
http://unix.rulez.or...s/stupid_users/
Had an email converse w/ the man & he is quite nice, but is done with tech support from both directions - supportees & management
Enjoy!
http://unix.rulez.or...s/stupid_users/
Had an email converse w/ the man & he is quite nice, but is done with tech support from both directions - supportees & management
Enjoy!
#15
Posted 20 February 2007 - 04:13 PM
Hi Guys just got back from a freebie call out
11pm GMT
the lady in question, had signed up to NTL UK cable a few weeks back after being on 56K dial up , it was the usual cock up by the installer , and he did not have the sign up details,
on day 2 I got called in , got the details , loaded an antivirus & firewall , did a speed test or 2 , reset the rwin , lite the fuse and escaped ,
a day back I got a call , I cant connect to the internet or mail , and she had phoned NTL , but the guy was a idiot , and no help
, I think he got some abuse ,
So this evening I went over , she was still complainuing of not being able to connect ,
so I turn on the puter having noticed the modem lights were ok ,
first thing I see is NO SIGNAL on the flat screen moniter , the puter loads up with the correct bleep , with a black screen
checked the vid lead it was OK
yeah, the vid card had failed , the puter had onboard graphics as well as the Nvidia card (Asrock m/b ) so I got it up running after a bios change,
she said you ar clever , why couldnt the NTL Guy have told me that , I told him I could not connect to NTL ,
the lady in question, had signed up to NTL UK cable a few weeks back after being on 56K dial up , it was the usual cock up by the installer , and he did not have the sign up details,
on day 2 I got called in , got the details , loaded an antivirus & firewall , did a speed test or 2 , reset the rwin , lite the fuse and escaped ,
a day back I got a call , I cant connect to the internet or mail , and she had phoned NTL , but the guy was a idiot , and no help
So this evening I went over , she was still complainuing of not being able to connect ,
so I turn on the puter having noticed the modem lights were ok ,
first thing I see is NO SIGNAL on the flat screen moniter , the puter loads up with the correct bleep , with a black screen
yeah, the vid card had failed , the puter had onboard graphics as well as the Nvidia card (Asrock m/b ) so I got it up running after a bios change,
#17
Posted 20 February 2007 - 04:46 PM
Quote
So what else is going to break down????
And are you now on call in an instant? 
Hi grandpa , yeah, on call 24 hrs
the only cure for this I guess is to is to start charging , I got caught in this trap working for a charity for the elderly , and bless them they passed on my contact number to all , but in all fairness it has been a good learning curve for me , and a pay back for all the good things I have gained from computers and the internet , like TMN etc. and friends from around the world , how do you put a price on that ?
#19
Posted 20 February 2007 - 05:02 PM
Hi grandpa , I got my first real computer at 54y , so I ain't looking for a Career in fixing computers, just more than happy with the international friendship that it can give , just like this contact , I grew up in the days of post meaning sticking a stamp on a letter 
BTW I build my own also, but with the UK prices , the next one will be a while yet
BTW I build my own also, but with the UK prices , the next one will be a while yet
#20
Posted 20 February 2007 - 05:13 PM
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Hi grandpa , I got my first real computer at 54y , so I ain't looking for a Career in fixing computers, just more than happy with the international friendship that it can give , just like this contact , I grew up in the days of post meaning sticking a stamp on a letter 
BTW I build my own also, but with the UK prices , the next one will be a while yet
BTW I build my own also, but with the UK prices , the next one will be a while yet
I got my first one when I was just going on 50. I could bring you one but I don't think my canoe is big enough.

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