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My skirmish with Time Warner Cable: Update.

#1 User is offline   peepnklown Icon

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Posted 24 March 2007 - 05:40 PM

I have recently been having a few problems with Time Warner Cable: Roadrunner.
1. They decreased my 6Mbps/768Kbps [Adelphia] to 4Mpbs/512Kbps in my region which made my quite unhappy.
2. From February to March I would have random days of outages and I had the technicians come out a few times.

So, a few days ago it started randomly going out all night so I called them up and asked them to transfer me to a manager or the department so I can make a formal complaint. The person on the phone said that they would send a lead technician out and that he would be the one to talk with. I had to be at work so I have a friend deal with the technician.
To my surprise I get home and my friend told me that the technician tested everything but, this is what shocked me: he gave me a year free of their Extreme Package which is 7-10Mbps/768Kbps.

I am now getting about 9.1Mpbs/876Kbps…score!  :evil6:
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#2 User is offline   just- Icon

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Posted 24 March 2007 - 05:42 PM

sweet

i guess it pays of to bitch right?

post some of ur claimed speeds :)
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#3 User is offline   Coknuck Icon

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Posted 24 March 2007 - 05:45 PM

You can't beat that upgrade with a stick.
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#4 User is offline   peepnklown Icon

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Posted 26 March 2007 - 04:16 AM

:::.. Download Stats ..:::
Download Connection is:: 9226 Kbps about 9.2 Mbps (tested with 12160 kB)
Download Speed is:: 1126 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2007/03/26 - 4:16am
Bottom Line:: 161X faster than 56K 1MB Download in 0.91 sec
Tested from a 12160 kB file and took 10.797 seconds to complete
Download Diagnosis:: Awesome! 20% + : 96.01 % faster than the average for host (rr.com)
D-Validation Link:: http://testmy.net/stats/id-HP7VDAL9C
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#5 User is online   mudmanc4 Icon

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Posted 26 March 2007 - 04:23 AM

  Damn dude, thats awesome !

I have had techs out , off the top of my head at least 15 or more times in three years ( I have all records) ,  but they never gave me that , you done good  :)
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