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Topic: Starhub Singapore: Need help, happy to donate testmy.net  (Read 3601 times)
michtesmy
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« on: December 03, 2005, 03:41:11 AM »
Hi,

We're with ISP Starhub in Singapore, cable down 2000, up 256, but with inconstant speeds. On weekdays speed ok, but in the evening and weekend speeds drop and we cannot even listen to streaming audio above 64Kbps without buffering. So we think it's the common cable problem of sharing and bandwidthmanagement but Starhub tested from their side and says they do a fine job. What to do? To be honest we're newbies. We tested wth 3 diff laptops, all new, all diff brands, all own WinXP config, always hooked up one at the time. Did evth. Van Buuren advised: install all updates, spyware removal, ad aware, with and without tcp optimizer Speedguide, Cablenut with preset and calculated j79zlr's settings incl. fasterpageloading, disableDNS, increasebuffer etc., doing all this we connected laptop directly to the modem as well as with wireless router and wireless NIC. In short: we did it all. Did 100+ tests through testmy.net and http://nitro.ucsc.edu/ results all the same, meaning no improvement. Presented all data to Starhub, they'll send a technician nxt week but we're sceptic abt. them. Are we lost or what? Please help us with some ideas, we'll happy to donate anyhow, keep up the good work. Thnx!

::::::::::.. Download Stats ..::::::::::
Connection is:: 515 Kbps about 0.5 Mbps (tested with 1013 kB)
Download Speed is:: 63 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 03 2005 01:22:42 GMT+0800 (Malay Peninsula Standard Time)
Bottom Line:: 9X faster than 56K 1MB download in 16.25 sec
Diagnosis: Looks Great : -100 % faster than the average for host (com.sg)
Validation Link:: http://testmy.net/stats/id-AQPZ4D3W8

::::::::::.. Download Stats ..::::::::::
Connection is:: 1605 Kbps about 1.6 Mbps (tested with 1013 kB)
Download Speed is:: 196 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 03 2005 09:32:34 GMT+0800 (Malay Peninsula Standard Time)
Bottom Line:: 29X faster than 56K 1MB download in 5.22 sec
Diagnosis: Awesome! 20% + : 88.82 % faster than the average for host (com.sg)
Validation Link:: http://testmy.net/stats/id-OXTGR6ZJ4

::::::::::.. Download Stats ..::::::::::
Connection is:: 381 Kbps about 0.4 Mbps (tested with 1013 kB)
Download Speed is:: 47 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 03 2005 15:18:46 GMT+0800 (Malay Peninsula Standard Time)
Bottom Line:: 7X faster than 56K 1MB download in 21.79 sec
Diagnosis: May need help : running at only 44.77 % of your hosts average (com.sg)
Validation Link:: http://testmy.net/stats/id-8P0D9TLV2

::::::::::.. Download Stats ..::::::::::
Connection is:: 253 Kbps about 0.3 Mbps (tested with 1013 kB)
Download Speed is:: 31 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 03 2005 16:33:14 GMT+0800 (Malay Peninsula Standard Time)
Bottom Line:: 5X faster than 56K 1MB download in 33.03 sec
Diagnosis: May need help : running at only 29.76 % of your hosts average (com.sg)
Validation Link:: http://testmy.net/stats/id-GJQWZBRLF

::::::::::.. Download Stats ..::::::::::
Connection is:: 1444 Kbps about 1.4 Mbps (tested with 1013 kB)
Download Speed is:: 176 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 03 2005 16:49:54 GMT+0800 (Malay Peninsula Standard Time)
Bottom Line:: 26X faster than 56K 1MB download in 5.82 sec
Diagnosis: Awesome! 20% + : 69.68 % faster than the average for host (com.sg)
Validation Link:: http://testmy.net/stats/id-Y7H5BEMLR

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 263.76kB/s
running 10s inbound test (server to client) . . . . . . 38.94kB/s

   ------  Client System Details  ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_06

   ------  Web100 Detailed Analysis  ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 267.14 msec; the Packet size = 1460 Bytes; and
There were 12 packets retransmitted, 24 duplicate acks received, and 28 SACK blocks received
The connection stalled 2 times due to packet loss
The connection was idle 1.24 seconds (4.59%) of the time
This connection is network limited 99.99% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
   Server says [202.156.99.115] but Client says [192.168.1.100]

WEB100 Kernel Variables:
Client: localhost/127.0.0.1
AckPktsIn: 52
AckPktsOut: 0
BytesRetrans: 17520
CongAvoid: 4
CongestionOverCount: 0
CongestionSignals: 9
CountRTT: 21
CurCwnd: 4380
CurMSS: 1460
CurRTO: 620
CurRwinRcvd: 256000
CurRwinSent: 16304
CurSsthresh: 2920
DSACKDups: 0
DataBytesIn: 0
DataBytesOut: 116800
DataPktsIn: 0
DataPktsOut: 80
DupAcksIn: 24
ECNEnabled: 0
FastRetran: 3
MaxCwnd: 20440
MaxMSS: 1460
MaxRTO: 820
MaxRTT: 420
MaxRwinRcvd: 256000
MaxRwinSent: 16304
MaxSsthresh: 10220
MinMSS: 1460
MinRTO: 610
MinRTT: 210
MinRwinRcvd: 64000
MinRwinSent: 16304
NagleEnabled: 1
OtherReductions: 0
PktsIn: 52
PktsOut: 80
PktsRetrans: 12
X_Rcvbuf: 103424
RcvWinScale: 7
SACKEnabled: 3
SACKsRcvd: 28
SendStall: 0
SlowStart: 17
SampleRTT: 370
SmoothedRTT: 280
X_Sndbuf: 103424
SndWinScale: 2
SndLimTimeRwin: 0
SndLimTimeCwnd: 27598564
SndLimTimeSender: 2624
SndLimTransRwin: 0
SndLimTransCwnd: 1
SndLimTransSender: 1
SndLimBytesRwin: 0
SndLimBytesCwnd: 116800
SndLimBytesSender: 0
SubsequentTimeouts: 4
SumRTT: 5610
Timeouts: 2
TimestampsEnabled: 0
WinScaleRcvd: 2
WinScaleSent: 7
DupAcksOut: 0
StartTimeUsec: 294002
Duration: 27602121
c2sData: 2
c2sAck: 2
s2cData: 9
s2cAck: 2
half_duplex: 0
link: 100
congestion: 1
bad_cable: 0
mismatch: 0
spd: 0.00
bw: 0.12
loss: 0.112500000
avgrtt: 267.14
waitsec: 1.24
timesec: 27.00
order: 0.4615
rwintime: 0.0000
sendtime: 0.0001
cwndtime: 0.9999
rwin: 1.9531
swin: 64.0000
cwin: 0.1559
rttsec: 0.267143
Sndbuf: 8388608
aspd: 0.18888

Checking for mismatch on uplink
   (speed > 50 [0>50], (xmitspeed < 5) [0.26<5]
   (rwintime > .9) [0>.9], (loss < .01) [0.11<.01]
Checking for excessive errors condition
   (loss/sec > .15) [0.00>.15], (cwndtime > .6) [0.99>.6],
   (loss < .01) [0.11<.01], (MaxSsthresh > 0) [10220>0]
Checking for 10 Mbps link
   (speed < 9.5) [0<9.5], (speed > 3.0) [0>3.0]
   (xmitspeed < 9.5) [0.26<9.5] (loss < .01) [0.11<.01], (mylink > 0) [3.0>0]
Checking for Wireless link
   (sendtime = 0) [1.0E=0], (speed < 5) [0<5]
   (Estimate > 50 [0.12>50], (Rwintime > 90) [0>.90]
    (RwinTrans/CwndTrans = 1) [0/1=1], (mylink > 0) [3.0>0]
Checking for DSL/Cable Modem link
   (speed < 2) [0<2], (SndLimTransSender = 0) [1=0]
    (SendTime = 0) [1.0E-4=0], (mylink > 0) [3.0>0]
Checking for half-duplex condition
   (rwintime > .95) [0>.95], (RwinTrans/sec > 30) [0>30],
    (SenderTrans/sec > 30) [0.03>30], OR (mylink <= 10) [3.0<=10]
Checking for congestion
   (cwndtime > .02) [0.99>.02], (mismatch = 0) [0=0]
   (MaxSsthresh > 0) [10220>0]

estimate = 0.12 based on packet size = 11Kbits, RTT = 267.14msec, and loss = 0.1125
The theoretical network limit is 0.12 Mbps
The NDT server has a 8192.0 KByte buffer which limits the throughput to 239.57 Mbps
Your PC/Workstation has a 250.0 KByte buffer which limits the throughput to 7.31 Mbps
The network based flow control limits the throughput to 0.58 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'
Server Data reports link is '10 Gig', Server Acks report link is 'T1'     
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VanBuren
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« Reply #1 on: December 04, 2005, 12:26:12 PM »
Quote from: michtesmy on December 03, 2005, 03:41:11 AM


   ------  Web100 Detailed Analysis  ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 267.14 msec; the Packet size = 1460 Bytes; and
There were 12 packets retransmitted, 24 duplicate acks received, and 28 SACK blocks received
The connection stalled 2 times due to packet loss
The connection was idle 1.24 seconds (4.59%) of the time
This connection is network limited 99.99% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch


estimate = 0.12 based on packet size = 11Kbits, RTT = 267.14msec, and loss = 0.1125
The theoretical network limit is 0.12 Mbps
The NDT server has a 8192.0 KByte buffer which limits the throughput to 239.57 Mbps
Your PC/Workstation has a 250.0 KByte buffer which limits the throughput to 7.31 Mbps
The network based flow control limits the throughput to 0.58 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'
Server Data reports link is '10 Gig', Server Acks report link is 'T1'     
hey michtesmy and welcome to the forum Smile

your speed dosent improve beqause you have packetloss

try pathping command

start-run-cmd

pathping testmy.net

wait several minutes for it to complete

when done, rightclick choose all and hit enter

now paste all in a new post

VanBuren Smile
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michtesmy
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« Reply #2 on: December 04, 2005, 07:50:03 PM »
Thnx for helping  Very Happy C:\>pathping testmy.net

Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:
  0  AcerTM8100 [192.168.1.100]
  1  192.168.1.1
  2  10.15.128.1
  3  172.20.15.65
  4  172.26.15.1
  5  172.20.8.129
  6  203.116.5.97
  7  gi2-3-0-an-utl-int02.starhub.net.sg [203.118.3.234]
  8  sl-gw25-stk-8-2.sprintlink.net [144.228.47.69]
  9  sl-bb21-stk-8-1.sprintlink.net [144.232.4.225]
 10  sl-bb24-sj-9-0.sprintlink.net [144.232.20.181]
 11  sl-bb20-ana-6-0.sprintlink.net [144.232.20.100]
 12  sl-bb23-ana-9-0.sprintlink.net [144.232.1.134]
 13  sl-bb25-ana-14-0.sprintlink.net [144.232.1.166]
 14  sl-bb24-fw-1-0.sprintlink.net [144.232.9.65]
 15  sl-bb27-fw-14-0.sprintlink.net [144.232.11.74]
 16  sl-st20-dal-13-0.sprintlink.net [144.232.20.83]
 17  sl-theplanet-5-0.sprintlink.net [144.223.244.142]
 18  vl32.dsr01.dllstx3.theplanet.com [70.85.127.61]
 19  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
 20  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]
 21  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Computing statistics for 525 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           AcerTM8100 [192.168.1.100]
                                0/ 100 =  0%   |
  1   16ms     0/ 100 =  0%     0/ 100 =  0%  192.168.1.1
                                0/ 100 =  0%   |
  2   26ms     0/ 100 =  0%     0/ 100 =  0%  10.15.128.1
                                0/ 100 =  0%   |
  3   29ms     0/ 100 =  0%     0/ 100 =  0%  172.20.15.65
                                0/ 100 =  0%   |
  4   27ms     0/ 100 =  0%     0/ 100 =  0%  172.26.15.1
                                0/ 100 =  0%   |
  5   36ms     0/ 100 =  0%     0/ 100 =  0%  172.20.8.129
                                0/ 100 =  0%   |
  6   29ms     0/ 100 =  0%     0/ 100 =  0%  203.116.5.97
                                0/ 100 =  0%   |
  7   30ms     0/ 100 =  0%     0/ 100 =  0%  gi2-3-0-an-utl-int02.starhub.net.sg [203.118.3.234]
                                0/ 100 =  0%   |
  8  262ms     0/ 100 =  0%     0/ 100 =  0%  sl-gw25-stk-8-2.sprintlink.net [144.228.47.69]
                                0/ 100 =  0%   |
  9  248ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb21-stk-8-1.sprintlink.net [144.232.4.225]
                                0/ 100 =  0%   |
 10  244ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb24-sj-9-0.sprintlink.net [144.232.20.181]
                                0/ 100 =  0%   |
 11  261ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb20-ana-6-0.sprintlink.net [144.232.20.100]
                                0/ 100 =  0%   |
 12  264ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb23-ana-9-0.sprintlink.net [144.232.1.134]
                                0/ 100 =  0%   |
 13  263ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb25-ana-14-0.sprintlink.net [144.232.1.166]
                                0/ 100 =  0%   |
 14  271ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb24-fw-1-0.sprintlink.net [144.232.9.65]
                                0/ 100 =  0%   |
 15  274ms     0/ 100 =  0%     0/ 100 =  0%  sl-bb27-fw-14-0.sprintlink.net [144.232.11.74]
                                0/ 100 =  0%   |
 16  274ms     0/ 100 =  0%     0/ 100 =  0%  sl-st20-dal-13-0.sprintlink.net [144.232.20.83]
                                0/ 100 =  0%   |
 17  ---     100/ 100 =100%   100/ 100 =100%  sl-theplanet-5-0.sprintlink.net [144.223.244.142]
                                0/ 100 =  0%   |
 18  ---     100/ 100 =100%   100/ 100 =100%  vl32.dsr01.dllstx3.theplanet.com [70.85.127.61]
                                0/ 100 =  0%   |
 19  ---     100/ 100 =100%   100/ 100 =100%  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
                                0/ 100 =  0%   |
 20  301ms     0/ 100 =  0%     0/ 100 =  0%  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]
                                0/ 100 =  0%   |
 21  300ms     0/ 100 =  0%     0/ 100 =  0%  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.
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michtesmy
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« Reply #3 on: December 05, 2005, 02:32:17 AM »
Van Buren,

Did the pathping, as in prev mess, but also found out that there's no pack loss when directly connected to the modem. So I tried WinMTR v. 0.8 too using a 0,5 sec interval and 64b pingsize. The results show a loss of 19% when conn to router and/or wireless card and no loss when conn to modem. Did tests several times with several laptops, all the same. Also noticed the average and worst pings getting back from Starhub server and back to my laptop.

Guess I've two problems now  Confused

Directly connected to modem:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host                      -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                   10.15.128.1 -     0 |  181 |  181 |    0 |   16 |   63 |   16 |

|                                   172.20.15.65 -   0 |  181 |  181 |    0 |   17 |   47 |   16 |

|                                    172.26.15.1 -    0 |  181 |  181 |    0 |   21 |  110 |   31 |

|                                   172.20.8.129 -    0 |  181 |  181 |    0 |   20 |  187 |   16 |

|                                   203.116.5.97 -    0 |  181 |  181 |    0 |   23 |  203 |   16 |

|     gi1-3-0-an-utl-int02.starhub.net.sg -    0 |  181 |  181 |    0 |   29 |  219 |   16 |

|          sl-gw25-stk-8-2.sprintlink.net -      1 |  181 |  180 |  203 |  224 |  266 |  235 |

|          sl-bb20-stk-8-1.sprintlink.net -       0 |  181 |  181 |  203 |  237 |  422 |  250 |

|           sl-bb20-sj-9-0.sprintlink.net -        0 |  181 |  181 |  203 |  234 |  406 |  235 |

|          sl-bb25-sj-13-0.sprintlink.net -       0 |  181 |  181 |  203 |  253 |  484 |  313 |

|          sl-bb23-ana-6-0.sprintlink.net -      1 |  181 |  180 |  219 |  270 |  531 |  485 |

|         sl-bb25-ana-14-0.sprintlink.net -     1 |  181 |  180 |  219 |  267 |  484 |  266 |

|           sl-bb24-fw-1-0.sprintlink.net -       2 |  181 |  179 |  265 |  321 |  766 |  500 |

|          sl-bb27-fw-14-0.sprintlink.net -      1 |  181 |  180 |  265 |  306 |  532 |  297 |

|         sl-st20-dal-13-0.sprintlink.net -       1 |  181 |  180 |  250 |  298 |  688 |  438 |

|         sl-theplanet-5-0.sprintlink.net -       2 |  181 |  179 |  250 |  283 |  656 |  297 |

|        vl31.dsr02.dllstx3.theplanet.com -   1 |  181 |  180 |  265 |  311 |  750 |  281 |

|        vl42.dsr02.dllstx4.theplanet.com -   0 |  180 |  180 |  265 |  291 |  578 |  297 |

|     gi1-0-2.car17.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  287 |  547 |  282 |

|      85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  286 |  516 |  266 |

|________________________________________________|______|______|______|______|______|______|

Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host                       -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -          19 |  181 |  148 |    0 |    5 |   32 |    0 |

|                             10.15.128.1 -            0 |  181 |  181 |    0 |   18 |   47 |   15 |

|                            172.20.15.65 -           0 |  181 |  181 |    0 |   18 |   47 |   31 |

|                             172.26.15.1 -            0 |  181 |  181 |    0 |   20 |  172 |   32 |

|                            172.20.8.129 -           0 |  181 |  181 |    0 |   22 |  203 |   15 |

|                            203.116.5.97 -           0 |  181 |  181 |    0 |   28 |  187 |   47 |

|     gi2-3-0-an-utl-int02.starhub.net.sg -    1 |  181 |  180 |    0 |   28 |  172 |   31 |

|          sl-gw25-stk-8-2.sprintlink.net -      0 |  181 |  181 |  203 |  225 |  328 |  219 |

|          sl-bb21-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  235 |  390 |  235 |

|           sl-bb24-sj-9-0.sprintlink.net -       0 |  181 |  181 |  203 |  233 |  391 |  234 |

|          sl-bb20-ana-6-0.sprintlink.net -     0 |  181 |  181 |  219 |  260 |  469 |  250 |

|          sl-bb23-ana-9-0.sprintlink.net -     0 |  181 |  181 |  219 |  272 |  532 |  250 |

|         sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  234 |  273 |  468 |  250 |

|           sl-bb24-fw-1-0.sprintlink.net -      1 |  181 |  180 |  250 |  296 |  469 |  281 |

|          sl-bb27-fw-14-0.sprintlink.net -     1 |  181 |  180 |  265 |  307 |  516 |  297 |

|         sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  265 |  305 |  515 |  343 |

|         sl-theplanet-5-0.sprintlink.net -      1 |  181 |  180 |  265 |  282 |  343 |  282 |

|        vl32.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  313 | 1172 |  297 |

|        vl41.dsr01.dllstx4.theplanet.com -  1 |  181 |  180 |  265 |  292 |  469 |  297 |

|     gi1-0-1.car17.dllstx4.theplanet.com - 2 |  181 |  179 |  265 |  288 |  531 |  297 |

|     85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  287 |  500 |  297 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
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« Reply #4 on: December 05, 2005, 10:46:36 AM »
Quote from: michtesmy on December 05, 2005, 02:32:17 AM
Van Buren,

Did the pathping, as in prev mess, but also found out that there's no pack loss when directly connected to the modem. So I tried WinMTR v. 0.8 too using a 0,5 sec interval and 64b pingsize. The results show a loss of 19% when conn to router and/or wireless card and no loss when conn to modem. Did tests several times with several laptops, all the same. Also noticed the average and worst pings getting back from Starhub server and back to my laptop.

Guess I've two problems now  Confused

Directly connected to modem:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host                      -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                   10.15.128.1 -     0 |  181 |  181 |    0 |   16 |   63 |   16 |

|                                   172.20.15.65 -   0 |  181 |  181 |    0 |   17 |   47 |   16 |

|                                    172.26.15.1 -    0 |  181 |  181 |    0 |   21 |  110 |   31 |

|                                   172.20.8.129 -    0 |  181 |  181 |    0 |   20 |  187 |   16 |

|                                   203.116.5.97 -    0 |  181 |  181 |    0 |   23 |  203 |   16 |

|     gi1-3-0-an-utl-int02.starhub.net.sg -    0 |  181 |  181 |    0 |   29 |  219 |   16 |

|          sl-gw25-stk-8-2.sprintlink.net -      1 |  181 |  180 |  203 |  224 |  266 |  235 |

|          sl-bb20-stk-8-1.sprintlink.net -       0 |  181 |  181 |  203 |  237 |  422 |  250 |

|           sl-bb20-sj-9-0.sprintlink.net -        0 |  181 |  181 |  203 |  234 |  406 |  235 |

|          sl-bb25-sj-13-0.sprintlink.net -       0 |  181 |  181 |  203 |  253 |  484 |  313 |

|          sl-bb23-ana-6-0.sprintlink.net -      1 |  181 |  180 |  219 |  270 |  531 |  485 |

|         sl-bb25-ana-14-0.sprintlink.net -     1 |  181 |  180 |  219 |  267 |  484 |  266 |

|           sl-bb24-fw-1-0.sprintlink.net -       2 |  181 |  179 |  265 |  321 |  766 |  500 |

|          sl-bb27-fw-14-0.sprintlink.net -      1 |  181 |  180 |  265 |  306 |  532 |  297 |

|         sl-st20-dal-13-0.sprintlink.net -       1 |  181 |  180 |  250 |  298 |  688 |  438 |

|         sl-theplanet-5-0.sprintlink.net -       2 |  181 |  179 |  250 |  283 |  656 |  297 |

|        vl31.dsr02.dllstx3.theplanet.com -   1 |  181 |  180 |  265 |  311 |  750 |  281 |

|        vl42.dsr02.dllstx4.theplanet.com -   0 |  180 |  180 |  265 |  291 |  578 |  297 |

|     gi1-0-2.car17.dllstx4.theplanet.com -  0 |  180 |  180 |  265 |  287 |  547 |  282 |

|      85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  286 |  516 |  266 |

|________________________________________________|______|______|______|______|______|______|

Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host                       -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -          19 |  181 |  148 |    0 |    5 |   32 |    0 |

|                             10.15.128.1 -            0 |  181 |  181 |    0 |   18 |   47 |   15 |

|                            172.20.15.65 -           0 |  181 |  181 |    0 |   18 |   47 |   31 |

|                             172.26.15.1 -            0 |  181 |  181 |    0 |   20 |  172 |   32 |

|                            172.20.8.129 -           0 |  181 |  181 |    0 |   22 |  203 |   15 |

|                            203.116.5.97 -           0 |  181 |  181 |    0 |   28 |  187 |   47 |

|     gi2-3-0-an-utl-int02.starhub.net.sg -    1 |  181 |  180 |    0 |   28 |  172 |   31 |

|          sl-gw25-stk-8-2.sprintlink.net -      0 |  181 |  181 |  203 |  225 |  328 |  219 |

|          sl-bb21-stk-8-1.sprintlink.net -      0 |  181 |  181 |  203 |  235 |  390 |  235 |

|           sl-bb24-sj-9-0.sprintlink.net -       0 |  181 |  181 |  203 |  233 |  391 |  234 |

|          sl-bb20-ana-6-0.sprintlink.net -     0 |  181 |  181 |  219 |  260 |  469 |  250 |

|          sl-bb23-ana-9-0.sprintlink.net -     0 |  181 |  181 |  219 |  272 |  532 |  250 |

|         sl-bb25-ana-14-0.sprintlink.net -    1 |  181 |  180 |  234 |  273 |  468 |  250 |

|           sl-bb24-fw-1-0.sprintlink.net -      1 |  181 |  180 |  250 |  296 |  469 |  281 |

|          sl-bb27-fw-14-0.sprintlink.net -     1 |  181 |  180 |  265 |  307 |  516 |  297 |

|         sl-st20-dal-13-0.sprintlink.net -      1 |  181 |  180 |  265 |  305 |  515 |  343 |

|        sl-theplanet-5-0.sprintlink.net -      1 |  181 |  180 |  265 |  282 |  343 |  282 |

|        vl32.dsr02.dllstx3.theplanet.com -  1 |  181 |  180 |  265 |  313 | 1172 |  297 |

|        vl41.dsr01.dllstx4.theplanet.com -  1 |  181 |  180 |  265 |  292 |  469 |  297 |

|     gi1-0-1.car17.dllstx4.theplanet.com - 2 |  181 |  179 |  265 |  288 |  531 |  297 |

|     85.67-18-179.reverse.theplanet.com -0 |  180 |  180 |  265 |  287 |  500 |  297 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )
test this diffrent times a day, packetloss oversea latency really slow down alot

also try the linequality test at http://www.dslreports.com/tools

"Line Packet Loss Testing
Packet loss tests on your line, including identification of any problem routers en-route to you.. (see also bad router list)."

VanBuren Smile
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« Reply #5 on: December 08, 2005, 09:30:13 AM »
Quote
Connected to the router:

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host                       -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -          19 |  181 |  148 |    0 |    5 |   32 |    0 |

|                             10.15.128.1 -            0 |  181 |  181 |    0 |   18 |   47 |   15 |


how are u connecting to your router
if you have a cat5 cable it shouldn't be this much of a lost on the 1st hop

is this wireless or cable or how are u connecting to ur router?
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« Reply #6 on: December 08, 2005, 11:00:18 PM »
Hi Just-,

Thnx for helping.

Connected wired or wireless, no difference, also used 3 laptops, always one at the time. Router is WRT54G, v 2.2(although Sysinfo says Hardware version 2, dunno if that means someth)

Vendor:LINKSYS
ModelName:WRT54G
Firmware Version:v4.20.7 , Aug 18 2005
#:004
Boot Version:v3.4.2
CodePattern:W54G
Country:US

RF Status:enabled
RF Firmware Version:v4.20.7
RF Domain:US (channel 1~11)
RF Channel:9
RF SSID:LangstonVille#902

-----Dynamic Information
RF Mac Address:00:13:10:0D:84:E8
LAN Mac Address:00:13:10:0D:84:E6
WAN Mac Address:00:13:10:0D:84:E7
Hardware Version:2.0
Device Serial No.:

Weird thing is that loss only occurs when pinging 64 bytes with an interval equal or below 0.6 seconds. Above 0.6 seconds, e.g. 0.8 or greater, there's no measurable loss, testing with WinMTR. Another thing is that pings r all indicated Average or Worst instead of Best.

|                                      WinMTR statistics using 0.8 interval                                  |

|                       Host                             -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                           192.168.1.1 -    0 |  102 |  102 |    0 |    0 |   46 |    0 |

|                                           10.15.128.1 -    0 |  102 |  102 |    0 |   12 |   78 |    0 |

|                                         172.20.15.65 -    0 |  102 |  102 |    0 |   10 |   63 |    0 |

|                                           172.26.15.1 -    0 |  101 |  101 |    0 |   16 |  187 |   15 |

|                                           172.20.8.81 -    0 |  101 |  101 |    0 |   20 |  219 |   15 |

|                                          172.20.8.246 -    0 |  101 |  101 |    0 |   15 |  172 |   16 |

|                                          203.116.7.13 -    0 |  101 |  101 |    0 |   14 |  156 |   16 |

|vlan911-an-cat6k-ts-2-rsm1.starhub.net.sg -    0 |  101 |  101 |    0 |   19 |  172 |   16 |

|          vlan917-cat6k-ts2-r2.starhub.net.sg -    0 |  101 |  101 |    0 |   20 |  188 |    0 |

|                     ge3-1-gsrts2.starhub.net.sg -    0 |  101 |  101 |    0 |   14 |   94 |   16 |

|                    pos1-0-gsrtl2.starhub.net.sg -    0 |  101 |  101 |    0 |   13 |   62 |   16 |

|                                          203.118.2.19 -    0 |  101 |  101 |    0 |   12 |   78 |    0 |

|                                     203.116.254.109 -    0 |  101 |  101 |    0 |   14 |  110 |    0 |

|------------------------------------------------------------------------------------------|

|                                      Using 0.6 secs interval

|                       Host                             -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                                          192.168.1.1 -   20 |  102 |   82 |    0 |    0 |   16 |    0 |

|                                           10.15.128.1 -    0 |  102 |  102 |    0 |   14 |  141 |   16 |

|                                         172.20.15.65 -    0 |  102 |  102 |    0 |   15 |  140 |   15 |

|                                           172.26.15.1 -    0 |  102 |  102 |    0 |   20 |  172 |   15 |

|                                           172.20.8.81 -    0 |  102 |  102 |    0 |   21 |  187 |    0 |

|                                          172.20.8.246 -    0 |  102 |  102 |    0 |   16 |  156 |    0 |

|                                          203.116.7.13 -    1 |  102 |  101 |    0 |   13 |  109 |    0 |

|vlan911-an-cat6k-ts-2-rsm1.starhub.net.sg -    0 |  102 |  102 |    0 |   18 |  250 |   15 |

|          vlan917-cat6k-ts2-r2.starhub.net.sg -    0 |  102 |  102 |    0 |   18 |  219 |   16 |

|                     ge3-0-gsrts1.starhub.net.sg -    0 |  101 |  101 |    0 |   15 |   62 |   16 |

|                     pos1-0-gsrtl1.starhub.net.sg -    0 |  101 |  101 |    0 |   13 |   47 |    0 |

|                    ge3-14-dstl01.starhub.net.sg -    0 |  101 |  101 |    0 |   14 |   63 |   16 |

|                                     203.116.254.109 -    0 |  101 |  101 |    0 |   12 |   31 |   15 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( stanimir@cr.nivis.com )

After stating these facts to Linksys they offered a new router, also the ISP technician is coming over tomorrow, let u know the results.

Mich   
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« Reply #7 on: December 09, 2005, 11:32:58 AM »
hum i have not seen such a thing

van what are your thoughts on this one ?
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« Reply #8 on: December 09, 2005, 12:33:16 PM »
what kinda setup you have? could it be bad wires somewhere or maybe the wires are ran by something eletronic that causes interference that might also affect wireless.  i had a problem like that with my dsl once that gave me really bad packet loss and it was because my dsl modem was near my stereo amp.   there can be so many things that can cause it but its worth a shot if its near anything like that.
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