Could we please add Xplornet wireless (Motorola canopy) and satellite to the Canadian service providers.
thank u
bill

I have the satellite internet from Xplornet.  Had it for months now.  I've got the KaBang. Supposed to be 1 Mbps down and 256 Kbps up.  Not a chance.  Usually half that or less.  A lot of stalls and disconnects.  I wouldn't recommend it for the money.  Not only the monthly fee, but you have to pay an arm and a leg for installation and the equipment.  Anytime I call tech support, they do nothing to help.  Is there any way to get better service out of these guys?  I called tech support last night because I kept getting dissconnected.  There has not been a single day that I've had a constant connection.  This time they said I got FAPed.  This is not true.  I monitor my data transfer and it was no where near the 169MB limit.  Tried the modem, tried the anit virus, tried the spyware, took my computer to work with no probems.  They have a list of excuses to get rid of you.  Don't buy it.  If you're having constant problems, it's on their end but they won't admit it.  I've troubleshooted ever possible scenario and it all boils down to them having crap service.  I am expecting a "LEVEL 2" call today because I stumped the "LEVEL 1" guy last night.  I will keep everyone posted and I will continue to spread my story until I am satisfied with their service or get a refund on the $800 installation and equipment charge.  There are employees of Xplornet that post here as well and they have nothing but good things to say.  Do your research people. 

Just got off the phone with Telus and they will have DSL in my area within 2 months.  That means that Xplornet will only have my business for 2 more months!!!  Thank God!!!  Nothing worse than crap service.  It seems that's the only kind you get in Alberta!!!  Kills me to have paid $800 for equipment and installation.  I'll never have anything good to say about Xplornet.

Oh I'm here.  Just want to make sure I get my point across and that anyone searching the net will find my post. 

I'll post anywhere I can on the internet to let people know my experiences with these guys.  I'm even finding a lot of similar stories.  I'm going to contact Telesat as well to let them know. 

Just curious but have you read your contract with Xplornet? I have and I think that it has a lot of loop holes in it that is  almost completely bias in their favor.  Any comments?