I have charter high speed ( not sure which tier of service; pretty sure its the basic ) in Sanford, NC, and here lately it has really been terrible. It is running at speeds slower than dial up. I am watching it right now download a 1.83MB file and it is running at a steady 1kB/s! It has been doing this now for several days and Charter's ever helpful customer service has said "sorry we dont know what it is". I would appreciate any help. I have read the other posts dealing with tweaks like Cablenut, but I do not know which settings files i need to use and all that such stuff. Thanks in advance for any help.



::::::::::.. Download Stats ..::::::::::
Connection is:: 904 Kbps about 0.9 Mbps (tested with 1013 kB)
Download Speed is:: 110 kB/s
Tested From:: http://testmy.net (server2)
Test Time:: Thu Feb 09 2006 17:44:31 GMT-0500 (Eastern Standard Time)
Bottom Line:: 16X faster than 56K 1MB download in 9.31 sec
Diagnosis: May need help : running at only 32.86 % of your hosts average (charter.com)
Validation Link:: http://testmy.net/stats/id-2S7UTABC4


::::::::::.. Upload Stats ..::::::::::
Connection is:: 238 Kbps about 0.2 Mbps (tested with 97 kB)
Upload Speed is:: 29 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Thu Feb 09 2006 18:53:29 GMT-0500 (Eastern Standard Time)
Bottom Line:: 4X faster than 56K 1MB upload in 35.31 sec
Diagnosis: Looks Great : 18.41 % faster than the average for host (charter.com)
Validation Link:: http://testmy.net/stats/id-0ICTASO48

might wanna call em and see which plan your actually on,, i just had mine installed and day of install i was only running the 3 megservice when i ordered the 5 meg and had to call tech line and they fixed it,althghough now thinking they do offer a slower speed and maybe that is what yours is,, its bout like DirecWay speeds,,and i S#!t canned them,,so try that,,also dl cablenutt if you havent already,,