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Topic: 4th day of poor internet connection - recently upgraded to DW7000 from DW6000  (Read 7676 times)
manang
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« Reply #30 on: March 22, 2006, 09:37:45 AM »

HI to all,

I spoke too soon last night...especially after trying to work on two audio files (medical trans).  I was exhilarated and hopeful. I also installed the lccu on my computer (husband did not on his coz he wanted to see what changes we would have secondary to his tinkering with the transmitter).

As early as 6:30 this morning I logged in to my company account to try to work.  While downloading the first file, it was taking forever, and I knew it was not normal.  Control status showed increased # of failed trans.  I did not bother to wait for the internet to become normal again.  Around 8 when my husband was awake, he checked the connection and browsed and it was ok (I already told that the problem was that these are only short-lived connectivity). 

At 10:00 I tried browsing using his computer...nada.  System stat degraded. Here's the present trans stat:

Number of Successful Transmissions
   
87627
Number of Failed Transmissions
   
73062
Number of Packets Submitted for Transmission
   
26690

Oh, and I am using the dial-up right now.

Maybe we do need to call dway about failed trans.  Maybe a professional should take a look at our cables.

I will also consider joining the copperhead.cc.

I am depressed...
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ghostmaster
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« Reply #31 on: March 22, 2006, 09:52:41 AM »

Yes you definately need them to come look at it.  If they send the installer out, your don't have to pay for it.  I fear that you are one of those poor folks that may have gotten a crappy install.
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manang
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« Reply #32 on: March 23, 2006, 07:23:12 PM »

UPDATE

My hubby was not ready to give up, and does not want to rely on Dway as he has lost his trust on its tech support. 

Yesterday we bought some cables and copper (tube?) for the grounding and he said he would re-route the wiring to make it shorter (at least, that's how I understood what he said).

He started with the copper tube last night. 

This morning, I was browsing for maybe 30 minutes without problems.  But I dared not try working.

Then he called from work around noontime and asking me about the internet.  With a sad and depressed tone I told him it was fine for the 30 minutes that I used it.  And I asked him whether he wanted me to try working.  He said he just wanted to know if what he did made a difference.

So I started at 11:20 am...AND UP TO NOW, MY INTERNET HAS BEEN WORKING SMOOTHLY!!!!  (That's for a total of 7 hours straight!)

Hooorah!!!!

I am hopeful that tomorrow it will remain this way.  Hubby plans to proceed with re-routing the wires over the weekend.

I will try to ask my hubby to post here what exactly he did.  There might be some others who will encounter the same thing, and I hope to be able to help too.

I HAVE A LOT TO THANK YOU FOR, especially ghostmaster and lewplu!

latest trans stat:

Number of Successful Transmissions
   
241995
Number of Failed Transmissions
   
24989
Number of Packets Submitted for Transmission
   
44340

Here are my speed tests:
::::::::::.. Download Stats ..::::::::::
Connection is:: 1039 Kbps about 1 Mbps (tested with 2992 kB)
Download Speed is:: 127 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/23 - 6:09pm
Bottom Line:: 19X faster than 56K 1MB Download in 8.06 sec
Tested from a 2992 kB file and took 23.594 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Looks Great : 8.8 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-UPKZMTA8J

::::::::::.. Download Stats ..::::::::::
Connection is:: 983 Kbps about 1 Mbps (tested with 1496 kB)
Download Speed is:: 120 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/23 - 6:14pm
Bottom Line:: 18X faster than 56K 1MB Download in 8.53 sec
Tested from a 1496 kB file and took 12.469 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Looks Great : 2.93 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-7LZMKT236

::::::::::.. Upload Stats ..::::::::::
Connection is:: 200 Kbps about 0.2 Mbps (tested with 1496 kB)
Upload Speed is:: 24 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/23 - 6:16pm
Bottom Line:: 4X faster than 56K 1MB Upload in 42.67 sec
Tested from a 1496 kB file and took 61.12512 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Awesome! 20% + : 127.27 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-D2FI75RHN

::::::::::.. Upload Stats ..::::::::::
Connection is:: 211 Kbps about 0.2 Mbps (tested with 2992 kB)
Upload Speed is:: 26 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/23 - 6:19pm
Bottom Line:: 4X faster than 56K 1MB Upload in 39.38 sec
Tested from a 2992 kB file and took 116.0256 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Awesome! 20% + : 139.77 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-L4FR0O18T
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ghostmaster
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« Reply #33 on: March 23, 2006, 09:27:36 PM »

Glad we could help.  Those transmission failures look better, hopefully you'll be able to get those even better.  Im glad you got back up and running. 

Unfortunately a lot of DWay users get screwed by sub-par installers, and many never even know it...
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« Reply #34 on: March 23, 2006, 10:23:21 PM »

Wow, that's awesome. I feel happy for you. Good luck tomorrow  Smile
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"The world is like a ride at an amusement park.  And when you choose to go on it, you think its real because thats how powerfull our minds are.  And the ride goes up and down and round and round.  It has thrills and chills, and its very brightly coloured , and its very loud and its fun, for a while.  Some people have been on the ride for a long time, and they begin to question - is this real, or is this just a ride?  And other people have remembered, and they come back to us.  They say, 'Hey! Dont worry, dont be afraid, ever, because, this is just a ride.'
~ Bill Hicks RIP
tommie gorman
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« Reply #35 on: March 23, 2006, 10:33:28 PM »

Good luck also. Very Happy
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lewplu
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« Reply #36 on: March 24, 2006, 06:37:03 AM »

those numbers look much better...glad to see it working out for you. the transmit failures still look a touch high, hopefully the rerouting of the wires this weekend will improve them even more. I think many users don't see the potential of the 7000 because of their grounding/cabling having issues.
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manang
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« Reply #37 on: March 27, 2006, 06:09:05 PM »

Hi all,

Thanks a lot for the goodluck wishes.  I had been working seamlessly in the past days, except for some 4 minutes or so this morning when the lights for System and Transmit were suddenly out then came back without me doing anything.  Hubby still downloads files but using a dl manager to avoid hitting the FAP.

He has not yet proceeded with re-routing the wires.  I am not sure if he will, because we have been having excellent internet performance as of late...

Here's my latest tx stats  (ghostmaster and lewplu, I hope these numbers are now quite acceptable?  Comes to around 0.03% of failed trans):

Transmit Status
   
Transmitter ready. (TxCode Cool
Number of Successful Transmissions
   
206362
Number of Failed Transmissions
   
62
Number of Packets Submitted for Transmission
   
30316


::::::::::.. Download Stats ..::::::::::
Connection is:: 1113 Kbps about 1.1 Mbps (tested with 2992 kB)
Download Speed is:: 136 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/27 - 5:00pm
Bottom Line:: 20X faster than 56K 1MB Download in 7.53 sec
Tested from a 2992 kB file and took 22.015 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Looks Great : 16.06 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-CSH3L24YF

::::::::::.. Upload Stats ..::::::::::
Connection is:: 214 Kbps about 0.2 Mbps (tested with 2992 kB)
Upload Speed is:: 26 kB/s
Tested From:: http://testmy.net  (main)
Test Time:: 2006/03/27 - 5:03pm
Bottom Line:: 4X faster than 56K 1MB Upload in 39.38 sec
Tested from a 2992 kB file and took 114.64512 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Diagnosis: Awesome! 20% + : 140.45 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-XD5ZTR4FG


Maybe hubby should not try doing more by re-routing wires, eh?
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richcornucopia
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« Reply #38 on: March 27, 2006, 06:12:27 PM »


Maybe hubby should not try doing more by re-routing wires, eh?


If it ain't broke don't fix it  Laughing.
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« Reply #39 on: March 27, 2006, 07:12:22 PM »

Wow, looks great manang  Very Happy
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SBC Yahoo DSL : 3 / 512

"The world is like a ride at an amusement park.  And when you choose to go on it, you think its real because thats how powerfull our minds are.  And the ride goes up and down and round and round.  It has thrills and chills, and its very brightly coloured , and its very loud and its fun, for a while.  Some people have been on the ride for a long time, and they begin to question - is this real, or is this just a ride?  And other people have remembered, and they come back to us.  They say, 'Hey! Dont worry, dont be afraid, ever, because, this is just a ride.'
~ Bill Hicks RIP
ghostmaster
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« Reply #40 on: March 27, 2006, 08:04:48 PM »

Very good...those numbers are where they should be...
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lewplu
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« Reply #41 on: March 27, 2006, 08:50:56 PM »

good to see a happy ending. I assume your working from home ok now. DirecWay is a good system as long as it is installed properly.
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goldeneyes
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« Reply #42 on: March 30, 2006, 12:20:57 AM »

I very much  agree with you I still have the dw6000 though and  was considering getting the 7000 now i think ill finish my  contract  with the  6000 I got so pissed off when i was having problems  w/6000 sounds just like your 7000 every freaking time i needed tech-suport al-a-bab-wa  would  tell me to  do  the  same dang thing  the last al-a-bab-wa said  to do too no avail  angry5 it  was  one big (here we go around the merry-go-round ) But as u  said dial-up was only other alternitive  but i would also like the phone # if u  still have to  upper tech  plz  i would  not  recomed   unless you  have  no other choice  and  you  need  a little better speed for nearly  a  week i  had speeds of 25-40 Kbps i  was ticked i  paid 600 bucks for  set-up and 59.00$ a month  and am  tied to them  till july 2006
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tommie gorman
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« Reply #43 on: March 30, 2006, 12:27:32 AM »

Welcome to the forum goldeneyes. wave
How is yours  running now?
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