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I think you pretty much confirmed it...your attitude is going to be the biggest factor in keeping you from resolving your problems....I asked you for specific information in an effort to assist you but frankly after your last post I no longer care.....my hunch is that your attitude also is hindering your relationship with your ISP as well.  Good Luck!

Nocal's desire is not to resolve his bandwidth issues if he really has any at all.  It's pretty apparent by the demeanor of his posts that he has an issue with his provider that runs far deeper than bandwidth.  You almost have to feel sorry for any support rep or tech that has to work with him.  Nocal hasn't learned that being sarcastic and combative with technical support reps or anyone for that matter will almost never get him the results he desires.

Nocal STILL hasn't learned that being sarcastic and combative with technical support reps or anyone for that matter will almost never get him the results he desires

You know how it is when two Alfa Males butt heads. 

The 10Mbps/1Mbps is an extra 15 dollars with Brighthouse in Orlando, FL. the 7/512 is $45, and the 10/1 is $60. that's 15 dollars. I pay the bill each month, so I kind of know what I'm being charged. http://cfl.mybrighthouse.com/services/high_speed/RoadRunnerPackages.aspx

I wasn't complaining. I was trying to assist nocal, by telling him my situation, as I am also in the Central Florida region. I've never been logged on while doing my speedtest is why you don't see my speeds. I dont' really have any problems though. I mean, I can post up whatever you need to know, but it won't really assist me, as I get "up to 10 Mbps download" and "up to 1 Mbps" upload during non-peak hours. during peak hours, i still get around 6-7 Mbps down and around 900 Kbps up.

not trying to start any trouble, just trying to help.

All ISP's tout their products as "UP to Blah Blah Blah".  Bright House, Earthlink, Comcast, Verizon, Cox, Time Warner, AOL, SBC, Adelphia etc.. ...they all use the same wording.....and depending on your location and numerous environmental conditions (too many to list here) your speeds will vary within their "Up to" window....get over it...it's the nature of the beast.

If you really hate your provider that much I'm sure there are other options for you and maybe you should consider them instead of wasting your time trying to pick an argument with me....run Forest run.......

cableguy ... Just because everybody does it (or so you say) doesn't make ir right. Unlike you, I don't have a "love"/"hate" relationship with my ISP. I just want then to give me some of the supposed 40% upgrade that they loudly touted. That's it plain and simple. Or charge me 40% less for what I already have. Unfortunately, they own the cable that comes into my house ... so I am a "captive customer" and don't know of a better alternative at this time. If there was one I'd take it.And the only movie quote that I can think of to respond is "There has to be more to life than just being really, really, really, ridiculously good-looking". Orange Mocha Frappachino!

Oh, now I get it -  you appear to be giving information but really you're trolling the cable forums ...hmm. VanBuren - please check and see how he got so many stars by his name. I may have to log off. Don't want cableguy stalking me. Think I'll switch to DSL.