I recently became an xplornet client (wireless canopy) and was extremely pleased with the bandwidth available. I enrolled at 3 meg and regularly tested at 2.3 meg or so through my wireless modem. I have added vonage Voip phone service to my connectionand have noted a 2/3 reduction in my connect speed even when the phone is not in use. I am wondering if this is a normal condition with voice over service.
Thank you Bill

Mike

I believe my change in speed is due to the installation of Vonage Voip phone service. Before I had a Vonage wireless modem for my phone and internet, I had two other wireless modems which exhibited slow connect problems. My Trend net modem never did work properly despite repeated attempts to contact their service people. It ran only at around 60 k connect speed. My D-links wireless modem worked much better (up to 2.7 M on a 3M line) but only after the local isp for xplornet (Decastris in Belleville) came and set it up for me. My problem (I believe) is now due to my Vonage phone connection and the Linksys wireless modem which is in my 3 meg bandwidth.
In short, if you are not getting the speed that you expect you should talk to xlornet. Even though they say that they are not responsible for anything past the modem, they were able, after several calls, to set up my old D-link wireless to perform at optimum and the ONLY problem that I am having now is probably due to my Voice Over phone. Of course if I were to pay for more bandwdth It would probably improve my problem.
Hope this has been of some help.

Bill

Bricklin

I am afraid that I do not share your woes with explornet. Soon after my original post in this forum, my connection speed miraculously increased to almost its original speed. I am now back up to 1.8 meg download speed with a wireless modem and Vonage on my system. Both the wireless modem and vanage have proven to reduce bandwidth which we mustexpect. I have nothing to complain about with Xplornet Vonage or my local isp Decartes Communications in Belleville. I have had nothing but help from all 3 with my problem.
Your comm. problems may have something to do with your wireless modem which Vonage provided. The setup for this unit seems to be no ones problem lol. Decartis has been a great help with my setup and i thank them for that.
Bill

I have a DirecWay satellite internet dish on my motor home. I have been experiencing very slow speeds since late January when Hughes for some reason caused Frequency 1350 to become unusable and Only after days of no service I was told to try Frequency 1070 which worked to get my service back up. Ever since then the speed has been much slower. I am now testing speeds to see if I can prove to xplornet that I am not getting what I am paying for. Are there any other DirecWay dish users with Xplornet having similar problems?

hey bricklin, we had the tech guys come out again this time they installed a dish looking device with the 2.4GHz receiver on it, and my service is now at 3megs constantly. just thought i would throw that your way to see if you mention it they might do something about it.

as it turns out they were doing a very slow upgrade to the tower i was on, It was piggy backed to another tower but is now online by itself, It only took them a month to straighten it out and I was only told about it AFTER it was all done. I had 3 seperate days with no conection, spent over 20 hours on hold with tech support. luckily all is well right now. I can see the tower from my dish and am less than 7KM from it, it is an easy connection and have great connectivity to the tower, it was the connection from the tower to the net that sucked, but that is supposedly better now. I have the 1.5M package and routinley am in the 1 to 1.2 area with the largest test.

Anyone have some reports on the Fair access policy?  Have you guys been dropped to half speed because of it?

I'm looking at getting the service, but I want to be able to download game demos and such (some over 600megs)  And has anyone tried online gaming ie. Xbox Live or any P2P programs?  I heard P2P and bittorrent programs don't work with it.

Thanks Guys (and Girls)!

Hi Maverick
The only consistant loss in connection speed that I have experienced has been due to additions that I have made to my network. However, I do not get really consistant speed with this system like I did when I was on cable. As said elsewhere in this forum, I get anywhere from 1600 to 2400 kbs download speed at any given time.

Welcome to testmy Maverick.

Bill

maverick

i have the wireless and limewire (p2p) program does work. Xbox live also works but to play it you need a static ip address.

But dlewis, it looked so nice, and felt so good.

I would personally not have AOL anywhere near my computer.

Welcome to the forum Peavey 
Hope you have fun during your stay. 
Yep, satelite is OK.

I have the satellite internet from Xplornet.  Had it for months now.  I've got the KaBang. Supposed to be 1 Mbps down and 256 Kbps up.  Not a chance.  Usually half that or less.  A lot of stalls and disconnects.  I wouldn't recommend it for the money.  Not only the monthly fee, but you have to pay an arm and a leg for installation and the equipment.  Anytime I call tech support, they do nothing to help.  Is there any way to get better service out of these guys?  I called tech support last night because I kept getting dissconnected.  There has not been a single day that I've had a constant connection.  This time they said I got FAPed.  This is not true.  I monitor my data transfer and it was no where near the 169MB limit.  Tried the modem, tried the anit virus, tried the spyware, took my computer to work with no probems.  They have a list of excuses to get rid of you.  Don't buy it.  If you're having constant problems, it's on their end but they won't admit it.  I've troubleshooted ever possible scenario and it all boils down to them having crap service.  I am expecting a "LEVEL 2" call today because I stumped the "LEVEL 1" guy last night.  I will keep everyone posted and I will continue to spread my story until I am satisfied with their service or get a refund on the $800 installation and equipment charge.  There are employees of Xplornet that post here as well and they have nothing but good things to say.  Do your research people. 

Just got off the phone with Telus and they will have DSL in my area within 2 months.  That means that Xplornet will only have my business for 2 more months!!!  Thank God!!!  Nothing worse than crap service.  It seems that's the only kind you get in Alberta!!!  Kills me to have paid $800 for equipment and installation.  I'll never have anything good to say about Xplornet.

Holy cow?!?!  Why are you following my posts?  Get a life.

Actually I thought I was in the wrong forum with all the satellite talk, but read a few more messages and found I was okay.

I have no problems with my laptop speed as it gets scanned every Sunday for 'SpyWare' and daily for viruses etc. and I have cleared my temporary file before doing the speed tests.

The other day my son came over with the grandkids and brought his laptop, we did the same tests and got the same results that I get s..l..o..w speeds. Like I have tried to explain to the tech people at Xplornet, they have  problems with their equipment, not me with mine. Problem is, it seems to be falling on deaf ears. 

Trouble is, Xplornet is the only broadband provider in my rural area, so I am stuck with them. Mind you, it is far better than the early 80's when I had to use the dial phone to dial the number and then place the phone in the two rubber cups on the modem... but when you are paying for 5 Mbps, you expect to get something close.

You got it. Here is my latest one...

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 572 Kbps about 0.57 Mbps (tested with 748 kB)
Download Speed is:: 70 kB/s
Upload Connection is:: 620 Kbps about 0.6 Mbps (tested with 1496 kB)
Upload Speed is:: 76 kB/s
Tested From:: http://testmy.net (Server 1)
Test Time:: 2007/01/21 - 10:58am
D-Validation Link:: http://testmy.net/stats/id-PLZ8TCHGY
U-Validation Link:: http://testmy.net/stats/id-G6UDBER8X
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

Okay! I cleared the cache, cleared the temp files, cleaned the disk, checked for errors, defragged the drive, checked for spyware, powercycled the modem and then ran the speed test, here are the results...
::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 779 Kbps about 0.78 Mbps (tested with 748 kB)
Download Speed is:: 95 kB/s
Upload Connection is:: 528 Kbps about