HELP SBC DSL 3.0-6.0 Mbps running SLOW!
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Topic: HELP SBC DSL 3.0-6.0 Mbps running SLOW!  (Read 3737 times)
darkverto
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« on: June 16, 2006, 08:45:32 PM »
Hey all just subscribed to the SBC(Att) DSL ELITE and speed has not increased, i logged into my modem and it says my downstream is 6Mbps but ran several speed tests and getting same results. I have checked for viruses/spyware and clean as needed daily but speed just stays the same. Running the 2wire modem on a wireless connection...but have tried w/ a network cable connected and achieved same results. Here is my speed test:
::::::::::.. Download Stats ..::::::::::
Download Connection is:: 307 Kbps about 0.31 Mbps (tested with 386 kB)
Download Speed is:: 37 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/06/16 - 9:38pm
Bottom Line:: 5X faster than 56K 1MB Download in 27.68 sec
Tested from a 386 kB file and took 10.312 seconds to complete
Download Diagnosis:: May need help : running at only 13.07 % of your hosts average (ameritech.net)
D-Validation Link:: http://testmy.net/stats/id-X46S08APW
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4

Would appreciate any help if possible, thanks
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amc11890
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« Reply #1 on: June 16, 2006, 08:55:45 PM »
try testing with just the modem
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darkverto
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« Reply #2 on: June 16, 2006, 09:07:21 PM »
The modem itself is a router its all built into one. Ive tried w/ wireless connection to it and straight cable connection w/ same results.
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amc11890
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« Reply #3 on: June 16, 2006, 09:09:09 PM »
Quote from: darkverto on June 16, 2006, 09:07:21 PM
The modem itself is a router its all built into one. Ive tried w/ wireless connection to it and straight cable connection w/ same results.
o i see,  try doing a hard reset and check your results. Have you tweaked your connection?
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dlewis23
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« Reply #4 on: June 16, 2006, 09:16:03 PM »
as AMC said try reseting your modem and starting fresh on that. also have you called SBC about this?
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darkverto
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« Reply #5 on: June 16, 2006, 09:36:01 PM »
I tried doing a reset of the modem just now, i have tried in the past but didnt do anything, it brought me up a little but still not to where it should be:
::::::::::.. Download Stats ..::::::::::
Download Connection is:: 1290 Kbps about 1.29 Mbps (tested with 748 kB)
Download Speed is:: 157 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/06/16 - 8:34pm
Bottom Line:: 22X faster than 56K 1MB Download in 6.52 sec
Tested from a 748 kB file and took 4.75 seconds to complete
Download Diagnosis:: May need help : running at only 58.58 % of your hosts average (ameritech.net)
D-Validation Link:: http://testmy.net/stats/id-L6X0J219I

Also, I have tried tweaking w/o any results. I've tried taking down the firewall and other little stuff here and there but no results have been noticed. I have yet to call SBC because it has been about 2 weeks since I've recieved the "NEW" faster service but i am still right where I was before i upgraded.
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darkverto
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« Reply #6 on: June 16, 2006, 09:42:58 PM »
I figured out why my first check was so slow, there was something downloading in backround haha, this last one I did is what my NORMAL speed is just noticed *slapforehead*
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Dark06
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« Reply #7 on: June 16, 2006, 09:48:14 PM »
What couldhad been running for 2 weeks????
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dlewis23
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« Reply #8 on: June 16, 2006, 09:49:32 PM »
was it like windows update or something like that?
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darkverto
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« Reply #9 on: June 16, 2006, 09:52:55 PM »
haha no, I had something when I did that initial testmy test, then I noticed it was super low, and tested again while I was downloading and had same results, the second post of results is my normal showing, but definetely not right for a min3 max 6 Mbps conn
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dlewis23
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« Reply #10 on: June 16, 2006, 09:56:48 PM »
darkverto i would call SBC about it, they have tools that will tell you if you will ever be able to get close to the 6Mbps
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darkverto
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« Reply #11 on: June 16, 2006, 09:58:18 PM »
Yeah definetely I will call them, I'm not really concerned with getting the MAXIMUM amount but I would appreciate being higher than my service that was 20 bucks cheaper heh
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darkverto
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« Reply #12 on: June 17, 2006, 03:06:58 PM »
Well just a update I called SBC and they still had my router inside the modem capped at orig speed looking great now ! Thanks for advice
::::::::::.. Download Stats ..::::::::::
Download Connection is:: 4887 Kbps about 4.89 Mbps (tested with 2992 kB)
Download Speed is:: 597 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2006/06/17 - 4:02pm
Bottom Line:: 85X faster than 56K 1MB Download in 1.72 sec
Tested from a 2992 kB file and took 5.015 seconds to complete
Download Diagnosis:: Awesome! 20% + : 104.14 % faster than the average for host (ameritech.net)
D-Validation Link:: http://testmy.net/stats/id-ZV8HTM2NL
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4
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resopalrabotnick
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« Reply #13 on: June 17, 2006, 03:10:10 PM »
great! stick around, enjoy the show.
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dlewis23
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« Reply #14 on: June 17, 2006, 03:15:24 PM »
darkverto looks good.  Very Happy
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