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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  Adelphia Communications  |  Topic: Adelphia's changeover. Advanced search
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Topic: Adelphia's changeover.  (Read 9701 times)
TheHalf™
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« on: July 19, 2006, 02:59:10 PM »

For every Adelphia customer we now know that change is imminent. If your wondering who your future provider will be, I have a few links to assist you.

Time Warner Cable - http://www.twcusoon.com/

Comcast - http://files.cwa-union.org/ComcastWatch/ComcastTWAcquisitions.xls

***Note that the Comcast link is a .xls file, you will need Microsoft Excel to view***

My area is going to Time Warner Cable\Road Runner and here is what this areas homepage is gonna look like:

http://www.timewarnercable.com/WNY/?market=86&divhome=1

Right now me and others can only hope that TWC doesn't fudge with our current HSI packages.

TheHalf™
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brock01
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« Reply #1 on: July 19, 2006, 03:41:33 PM »

hmmm thats interesting
what were their packages, and would they stay the same say if they changed over to brighthouse

clever site same
twCUsoon
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dlewis23
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« Reply #2 on: July 19, 2006, 03:57:54 PM »

my area is going Comcast but it doesnt help me becuase we get our cable form some second rate company
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porsche6714
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« Reply #3 on: August 01, 2006, 07:49:29 PM »

Today i chatted with both adelphia and road runner tech guys trying to find out some more info on this whole deal.  Accoring to them once they finally get all the networks switched over they will notify us somehow on how to use the new service, which in my case is road runner (Buffalo NY).   However no one knows when this change will take place.  I read in the papers up to a year.  Which sucks.  I also asked about speeds and he said that i shoud be upgraded to the 7000/384 package from the 4000/384 what i have now.  Have to waid and see.
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jelwell
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« Reply #4 on: August 07, 2006, 10:12:09 AM »

Well, Half,

According to Time Warner:
 
"Welcome San Diego and Desert Cities
customers to the Time Warner Cable family.
 
Please be patient while we are updating your site.  Check back on August 4th for more information."

As I write, it's August 7th, and no new information has been forthcoming from TW.

However, when I went to adelphia.com and entered my ZIP code, I was directed to the Time Warner web site with the above information.

When I tried to log into Adelphia's HSI Support, I received a message that I would be transferred to a non-secure site if I clicked "Yes".  After selecting "Yes", I was directed to the normal HSI Support page.  Subsequent attempts to log onto HSI didn't require a user name and password.  I kind of get the idea the Adelphia site isn't being maintained properly.  Anyway, I set up an online chat, and it appeared to work.  I disconnected before a service person entered the chat room.





Well, Half, it's August the 7th
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karmakazi
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« Reply #5 on: September 23, 2006, 06:10:11 PM »

Im in buffalo too and have actually noticed some speed drops since TW took over
Logged

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 4871 Kbps about 4.9 Mbps (tested with 5983 kB)
Download Speed is:: 595 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2007/04/03 - 9:30am
Bottom Line:: 85X faster than 56K 1MB Download in 1.72 sec
Tested from a 5983 kB file and took 10.062 seconds to complete
Download Diagnosis:: Awesome! 20% + : 26.52 % faster than the average for host (adelphia.net)
D-Validation Link:: http://testmy.net/stats/id-C6IV07NWF
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
TheHalf™
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« Reply #6 on: September 24, 2006, 08:07:26 AM »

Well I noticed that I am having some serious problems testing here, I don't know why but here are my results:

From testmy,

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 496 Kbps about 0.5 Mbps (tested with 579 kB)
Download Speed is:: 61 kB/s
Upload Connection is:: 765 Kbps about 0.77 Mbps (tested with 1496 kB)
Upload Speed is:: 93 kB/s
Tested From:: http://testmy.net (Server 1)
Test Time:: 2006/09/24 - 6:46am
D-Validation Link:: http://testmy.net/stats/id-CJFKW21TY
U-Validation Link:: http://testmy.net/stats/id-NMPZILRFU
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060821 Firefox/2.0b2



From Cogeco,

dslreports.com speed test result on 2006-09-24 09:41:58 EST:
6801 / 845
Your download speed : 6801 Kbps or 850.1 kB/sec.
That is 106.6% better than an average user on adelphia.net

Your upload speed : 845 Kbps or 105.6 kB/sec.
That is 66.9% better than an average user on adelphia.net

From Adelphia Server (via Cleveland),

You ran this test on Sep 24, 2006 8:32 AM
You averaged a download rate of 855.98 kilobytes per second
You averaged an upload rate of 107.72 kilobytes per second

From Verizon Server (via .png)

TheHalf™




* 1001001.PNG (49.1 KB, 866x265 - viewed 111 times.)

* 0110010.PNG (1.67 KB, 581x44 - viewed 106 times.)
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Coknuck
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« Reply #7 on: September 24, 2006, 08:29:15 AM »

TheHalf™, Try one of these two test. Clear your cache first because the test start right away when you click on them.


5 meg http://www.testmy.net/tools/test/d_load.php?ni=1&tt=1&s=5983&st=st

12meg http://www.testmy.net/tools/test/d_load.php?ni=1&tt=1&s=12160&st=st
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Read these "3" topics first Before posting speed problems  http://testmy.net/topic-2097 & http://testmy.net/forum/t-3924 & http://www.testmy.net/t-4257
                     
"Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body, but rather to skid in broadside, thoroughly used up, totally worn out and loudly proclaiming, WOW! What a ride!"
TheHalf™
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« Reply #8 on: September 24, 2006, 08:40:47 AM »

5 Meg results:

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 412 Kbps about 0.41 Mbps (tested with 5983 kB)
Download Speed is:: 50 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 7:34am
Bottom Line:: 7X faster than 56K 1MB Download in 20.48 sec
Tested from a 5983 kB file and took 118.844 seconds to complete
Download Diagnosis:: May need help : running at only 10.57 % of your hosts average (adelphia.net)
D-Validation Link:: http://testmy.net/stats/id-RNJT4GAWL
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060821 Firefox/2.0b2


12 Meg results:

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 1119 Kbps about 1.12 Mbps (tested with 12160 kB)
Download Speed is:: 137 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 7:38am
Bottom Line:: 20X faster than 56K 1MB Download in 7.47 sec
Tested from a 12160 kB file and took 89.047 seconds to complete
Download Diagnosis:: May need help : running at only 28.7 % of your hosts average (adelphia.net)
D-Validation Link:: http://testmy.net/stats/id-VJGXQMUHz
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060821 Firefox/2.0b2


***Note*** I also shut down ZoneAlarm and Norton and slow as a turtle. Now in the past I ran test here with ZoneAlarm & Norton running and was averaging 6.5 Mbps down and 890 Kbps up.
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Coknuck
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« Reply #9 on: September 24, 2006, 08:47:08 AM »

TheHalf™, I was going to suggest what you did with the firewall and av. I don't know both of those test work good for me.

5 meg

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 4381 Kbps about 4.38 Mbps (tested with 5983 kB)
Download Speed is:: 535 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 7:44am
Bottom Line:: 76X faster than 56K 1MB Download in 1.91 sec
Tested from a 5983 kB file and took 11.187 seconds to complete
Download Diagnosis:: Looks Great : 15.75 % faster than the average for host (insightbb.com)
D-Validation Link:: http://testmy.net/stats/id-HYWG9NX0I
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727)


12 meg

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 4110 Kbps about 4.11 Mbps (tested with 12160 kB)
Download Speed is:: 502 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 7:46am
Bottom Line:: 72X faster than 56K 1MB Download in 2.04 sec
Tested from a 12160 kB file and took 24.235 seconds to complete
Download Diagnosis:: Looks Great : 8.59 % faster than the average for host (insightbb.com)
D-Validation Link:: http://testmy.net/stats/id-Z5QN9I2DL
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

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Read these "3" topics first Before posting speed problems  http://testmy.net/topic-2097 & http://testmy.net/forum/t-3924 & http://www.testmy.net/t-4257
                     
"Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body, but rather to skid in broadside, thoroughly used up, totally worn out and loudly proclaiming, WOW! What a ride!"
TheHalf™
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« Reply #10 on: September 24, 2006, 08:53:12 AM »

Actually I am having serious lag issues navigating anywhere here in testmy.net. After I entered my password it took better than 40 seconds before I was logged in. Just navigating anywhere in here is like I am on dial-up, pages are loading slow and after I hit post to a response takes longer. I don't know why... ...any answers anyone???

TheHalf™
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TheHalf™
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« Reply #11 on: September 24, 2006, 10:32:56 AM »

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 6324 Kbps about 6.32 Mbps (tested with 5983 kB)
Download Speed is:: 772 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 9:26am
Bottom Line:: 110X faster than 56K 1MB Download in 1.33 sec
Tested from a 5983 kB file and took 7.75 seconds to complete
Download Diagnosis:: Awesome! 20% + : 62.15 % faster than the average for host (adelphia.net)
D-Validation Link:: http://testmy.net/stats/id-VHKGLCT3J
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060821 Firefox/2.0b2


::::::::::.. Upload Stats ..::::::::::
Upload Connection is:: 875 Kbps about 0.88 Mbps (tested with 2992 kB)
Upload Speed is:: 107 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2006/09/24 - 9:29am
Bottom Line:: 15X faster than 56K 1MB Upload in 9.57 sec
Tested from a 2992 kB file and took 28.02048 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 71.23 % faster than the average for host (adelphia.net)
U-Validation Link:: http://testmy.net/stats/id-JHKPUWZIN
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1b2) Gecko/20060821 Firefox/2.0b2


Now I'm back to normal. Seems the problem was at my end and the solution was quite simple.

TheHalf™
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tommie gorman
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« Reply #12 on: September 24, 2006, 01:49:13 PM »


Now I'm back to normal. Seems the problem was at my end and the solution was quite simple.

TheHalf™
So are you sharing the answer ? ? Just in case!
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TheHalf™
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« Reply #13 on: September 25, 2006, 07:11:49 AM »

So are you sharing the answer ? ? Just in case!

First my problems were only here at testmy.net, browsing elsewhere wasn't a problem. So what I did was (I'm booted in XP Pro) open a command window and run: ipconfig /flushdns then ipconfig /release then power-down my Motorola SB5120 then power down my PC.

Now I have a dual-port ethernet card (NIC) and with both the modem\PC off I unplugged the the ethernet cord from port 1 and replugged into port 2. Leaving the modem off I then power-up the PC, now I power-up the modem (at the power surger) and wait for the modem to get into sync and since I use ZoneAlarm wait to be prompted by ZA that the program has detected new network addresses configure my settings and voila.

I have a new IP address and when I came back to testmy to navigate and retest...NO PROBLEMS.  Very Happy

TheHalf™

P.S. Most important, my favourite web pages outside testmy which are cbssportsline and ESPN now load like they should.
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GIXXERGUY6
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« Reply #14 on: September 30, 2006, 11:09:29 PM »

i don't know about you but I don't like giving up my 768 upload if that is the case. I have the 6000/768 package and all they offer is a 5 or an 8 and I tell what, i am not downgrading and paying the same price.
Logged

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 12828 Kbps about 12.83 Mbps (tested with 12160 kB)
Download Speed is:: 1566 kB/s
Upload Connection is:: 718 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 88 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2007/09/01 - 11:17am
D-Validation Link:: http://testmy.net/stats/id-UTSR5NB4O
U-Validation Link:: http://testmy.net/stats/id-OHFQ01P2Y
User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Maxthon; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; InfoPath.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
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« Reply #15 on: October 01, 2006, 12:06:53 AM »

I just got transitioned to roadrunner today.  I just had the standard package so it was kind of an upgrade for me.  My upload went from 463 to 512.  and my download provisioned rate went from 4,800some to 5120. 

I would think for the people already on the premium wouldn't they just upgrade you folks to the 8mb package?  I would hope they wouldn't do any downgrading of speed. 
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porsche6714
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« Reply #16 on: October 01, 2006, 09:00:04 AM »

Quote
just got transitioned to roadrunner today.  I just had the standard package so it was kind of an upgrade for me.  My upload went from 463 to 512.  and my download provisioned rate went from 4,800some to 5120. 

I would think for the people already on the premium wouldn't they just upgrade you folks to the 8mb package?  I would hope they wouldn't do any downgrading of speed. 

Where do you live?
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ISPgeek
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« Reply #17 on: October 01, 2006, 09:31:35 AM »

Quote
hmmm thats interesting
what were their packages, and would they stay the same say if they changed over to brighthouse
 

Each MSO (cable company)  that is in the RoadRunner partnership can offer it's own packages.  Time Warner is one of 7 MSO's that actually comprise the ownership of the RoadRunner brand name as is Bright House Networks (contrary to popular myth not currently or ever having been "owned" by Time Warner).  Bright House is owned wholly by a privately held company (Advance Newhouse Publications) although in certain markets Time Warner (for a short period of time) operated areas like Tampa Bay Florida for Advance Newhouse...
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« Reply #18 on: October 01, 2006, 06:00:32 PM »

I'm in southeastern ohio porshe in the sardis, hannibal ohio area.  Have you been transitioned yet?  My speed is much more consistent since the changeover. 
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porsche6714
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« Reply #19 on: October 08, 2006, 07:39:45 PM »

nope not yet, but i'm in no hurry.  There is suppose to be no difference in speed at all.  They are keeping the 4/384 and 6/768 packages that adelphia had before.
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Gib4500
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« Reply #20 on: October 09, 2006, 12:56:58 AM »

where are you located?  In Ohio the speeds are 5mb down 512 up and 8mb down 512 up. 
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porsche6714
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« Reply #21 on: October 09, 2006, 11:58:36 AM »

Western New York area, Buffalol to be exact.  At first we were suppose to be bumped up to the packages you stated now according to that TWCusoon website its gonna stay 4/384 and 6/768 
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TheHalf™
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« Reply #22 on: October 10, 2006, 02:30:47 PM »

Same here porsche6714. Aggravates me to think that T.W.C. won't be rolling out the Extreme tier of 16Mbps\2Mbps in our area, so I guess I'll have to wait for FiOS.

On another note I seen a speedtest from 14227 (Sloan\Cheektowaga) and I wonder if that's true or someone just Bullsh~~~~~ and entered that zip incorrectly.

TheHalf™


* fios_14227.JPG (59.98 KB, 780x253 - viewed 94 times.)
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Crazy Naru
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« Reply #23 on: December 15, 2006, 09:45:17 PM »

For me Im getting Comcast in end of Jan 07....I think Im going to like Comcast over my current ISP
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« Reply #24 on: December 15, 2006, 09:49:39 PM »

Hope it works out well Crazy Naru, best wishes with it.  icon_thumleft
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« Reply #25 on: December 15, 2006, 10:44:16 PM »

I was transitioned from Adelphia to TW a little over a week ago.  Currently everything is running fine except I absolutely hate my new caps: 8/512.  I go from a 108kB/s upload with Adelphia to a 60kB/s upload with TW.  How crappy is that?  With TW's 8mbit cap, I get ~930kB/s... which is nice, but when compared to the horrific 60kB/s upload, it shows how unbalanced TW is in its bandwidth offerings.  Also, TW has began early upgrades on the east coast (mainly New York from what I've read).  Not sure how many of you knew this.. but if your area is upgraded early '07 (mostly areas where TW has FiOS competition), the new caps will be 10/384 for basic and something like 15/1 for Premier (or whatever TW calls its fastest tier).  TW has been sending fliers to my house for almost 2 months, advertising their next upgrade as 10/1 (for the Premier tier), so I'm wondering if we'll be skipped for the 15/1 upgrade?

If I've learned anything from this transition, it's that everything I heard regarding TW's lack of willingness to give a decent amount of upload is TRUE.  I'm not expecting 15/3 or whatever FiOS is offering, but something around the 108kB/s Adelphia was giving me would suffice for now!  I don't know why TW is so paranoid when it comes to upload.  I assume part of it has to do with people running servers on their home PCs and chewing up a lot of bandwidth... however, there are those of us who need that bandwidth for legit purposes.  One such purpose I can think of is my sister sending her digital photos to her boyfriend overseas.  Sending those digital photos takes a while when there are 3 other people surfing the internet at the sametime.

Anyway, I'll get off my soapbox.
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porsche6714
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« Reply #26 on: December 16, 2006, 04:43:58 PM »

I havent really seen any new info from TW sice they took over in the Summer.  Here in Buffalo NY, they're still saying 4/384 and 6/768.  We dont have verizon fios though. 
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« Reply #27 on: December 16, 2006, 08:36:01 PM »

I havent really seen any new info from TW sice they took over in the Summer.  Here in Buffalo NY, they're still saying 4/384 and 6/768.  We dont have verizon fios though. 

That's the point; only areas that have COMPETITION get immediate attention from ISPs.  You haven't gotten a flier mentioning a 10/1 plan "coming soon?"  You should be happy they're advertising 6/768.... I'd love 768Kbps upload!  I sort of wonder if the fliers I've recieved were just sent out as a blanket to the entire county... and TW only plans to upgrade certain areas where they compete with FiOS (perhaps Murrieta, Yucaipa, etc).  I could soooo see them doing that.  And it seems Adelphia's Extreme tier (16/2) is non-existant - I wonder if those who had it were bumped down to 8/512... ?
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« Reply #28 on: January 03, 2007, 07:24:24 PM »

I'm in NE CT, and we're in the middle of the Adelphia to Comcast changeover. My download speed has dropped from around 4000Kbps to an average of 1400Kbps in the past couple of months. I'm getting tired of calling and getting shuffled back and forth between both companies tech support, often being hung up on multiple times during transfers.I've tried all of the tips I have found here, and my speed stays right where it is, and it's slowly getting worse. My last discussion with an Adelphia tech ended with him admitting that my speeds were slow, but that they didn't guarantee their advertised speeds, before being transferred back to Comcast, then hung up on one more time.

I spent a couple of hours doing the Comdephia shuffle before giving up... Here's the log.

Called tech support... on hold waiting for tech 10 mins... their end hung up.
Called tech support again... on hold waiting for tech 10 mins... their end hung up.
Called tech support again... on hold waiting for tech 10 mins... their end hung up.
Called tech support again... on hold waiting for tech 10 mins... their end hung up.
Called tech support again... on hold waiting for tech 10 mins... their end hung up.
Called tech support again... on hold waiting for tech 10 mins
Mark from Comcast answers. They have trouble finding my Adelphia account... on hold for 15 minutes. I'm finally transferred to an Adelphia tech, who tests my modem, admits that the speeds are very slow, but they don't guarantee advertised speeds. He transfers me back to a Comcast tech, who also tested my connection speed, and told me that they're slow (gosh golly... no kidding dude!), and suggests sending out a technician to check the outside wiring. He then takes my modem's MAC ID, puts me on hold, and hangs up after about ten minutes. At this point, I gave up.

I'll call another 2 times over the next month, taking as many details as possible, then report Comcast to the BBB for false advertising and horrible cust