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Topic: Adelphia's changeover.  (Read 11021 times)
tommie gorman
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« Reply #30 on: January 03, 2007, 10:39:02 PM »
Welcome to the forum mcbarker  wave Welcome!
I hear ya on the hang ups. You are truly a patient person. I am no match for you there. Although I thought I was pretty good at it.

I think at that point I would be screaming so loud the ISP president would have heard me !  evil6

Good luck.  icon_thumright

And next time you talk to someone get a employee number or something so you can say you got hung up on by ____!
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mcbarker
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« Reply #31 on: January 04, 2007, 05:19:26 PM »
Thanks for the support and sympathy guys.  Smile

I usually try to keep my cool when dealing with tech support. Having once worked as a customer service rep myself, I know bad it can get for them when the company they work for isn't fulfilling its promises. The Adelphia tech did say "Thanks for being patient... our systems are a little slow today", to which I replied (jokingly) "I guess your system must be on an Adelphia account too, huh?". From the tone of his grunt, I could tell that he wasn't amused.
 evil6
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tommie gorman
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« Reply #32 on: January 04, 2007, 07:29:22 PM »
Quote from: mcbarker on January 04, 2007, 05:19:26 PM
The Adelphia tech did say "Thanks for being patient... our systems are a little slow today", to which I replied (jokingly) "I guess your system must be on an Adelphia account too, huh?". From the tone of his grunt, I could tell that he wasn't amused.
 evil6
Well I am.  2funny :haha: 2funny Good one.  thumbsup
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dlewis23
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« Reply #33 on: January 04, 2007, 08:09:46 PM »
Quote from: mcbarker on January 04, 2007, 05:19:26 PM
Thanks for the support and sympathy guys.  Smile

I usually try to keep my cool when dealing with tech support. Having once worked as a customer service rep myself, I know bad it can get for them when the company they work for isn't fulfilling its promises. The Adelphia tech did say "Thanks for being patient... our systems are a little slow today", to which I replied (jokingly) "I guess your system must be on an Adelphia account too, huh?". From the tone of his grunt, I could tell that he wasn't amused.
 evil6

 :haha: :haha: :haha:
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Crazy Naru
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« Reply #34 on: January 07, 2007, 11:32:58 AM »
That does suck....

I had Adelphia 6000/784 connection for the longest time for $57.95 a month but since Comcast came in there speeds are worst 4000/384 for the same price...That pisses me off and to get the 8000/784 connection I need to pay $67.95 a month..God damn it! I been spoiled with the 6Mbps connection with the high upload for so long I can't stand the slower speeds..Right now Im little piss that Adelphia was bought out. Even though there customer service suck I did get good connection speeds and rarely had to call them for problems.
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mcbarker
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« Reply #35 on: January 07, 2007, 12:06:46 PM »
Comcast finally changed me over to their server today. Speed is back up to 4Mbps, although they told me that I would be on their 6Mbps plan, so it's still slower than it should be, but at least I can live with this speed. I did discover that Comcast tech support isn't that great. The guy I spoke to was a bit snotty, and told me I should call my modem's manufacturer (Motorola SB5100 Surfboard) if I had a problem with Internet speed. He apparently isn't impressed by sites like testmy.net, but wouldn't give me the Comcast counterpart address. Oh well, life's sometimes a bitch, and he certainly was.
 evil6 Wink
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Crazy Naru
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« Reply #36 on: January 07, 2007, 12:34:43 PM »
but how much are they charging you for the 6Mbps package?
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Crazy Naru
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« Reply #37 on: January 07, 2007, 02:25:43 PM »
(sorry for the double post)

I have good news about my service..They said for the time being (3-5 days) the speed will be lower then what they should be while they transfer all the data needed. For $57.95 a month I will be getting 6000/784 with power boost which is 12000 download for anything over 10 megs until the file is done downloading...This makes me feel better
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tommie gorman
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« Reply #38 on: January 07, 2007, 02:43:39 PM »
That will be one heck of a nice change Crazy Naru. You are very lucky.  Very Happy
Yeah, I think I would feel much better.  smitten
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« Reply #39 on: January 07, 2007, 02:47:28 PM »
I just hoping it wont be any longer then 5 days...for being spoiled with 6Mbps and 784Kbps connection having slower speeds hurts lol
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tommie gorman
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« Reply #40 on: January 07, 2007, 02:52:12 PM »
Just remember, for some people that is their speed. And some of them pay just as much if not more.  wink
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"an old country hick from america"

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Crazy Naru
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« Reply #41 on: January 17, 2007, 01:05:56 AM »
NaRu's New Speed from Comcast

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 8673 Kbps about 8.7 Mbps (tested with 12160 kB)
Download Speed is:: 1059 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2007/01/16 - 11:51pm
Bottom Line:: 151X faster than 56K 1MB Download in 0.97 sec
Tested from a 12160 kB file and took 11.485 seconds to complete
Download Diagnosis:: Awesome! 20% + : 56.19 % faster than the average for host (Comcast.net)
D-Validation Link:: http://testmy.net/stats/id-68SPMF234
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1

::::::::::.. Upload Stats ..::::::::::
Upload Connection is:: 717 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 88 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2007/01/16 - 11:58pm
Bottom Line:: 13X faster than 56K 1MB Upload in 11.64 sec
Tested from a 1496 kB file and took 17.094 seconds to complete
Upload Diagnosis:: Awesome! 20% + : 71.53 % faster than the average for host (Comcast.net)
U-Validation Link:: http://testmy.net/stats/id-ONTY4SB6D
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1


Advertise speeds
6000/784
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tommie gorman
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« Reply #42 on: January 17, 2007, 01:51:46 AM »
Now I know you are happy.   smitten

Nice speeds Crazy Naru.
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« Reply #43 on: January 17, 2007, 10:39:53 AM »
That I am
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