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Topic: No internet connection after XP upgrade  (Read 2259 times)
philp
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« on: August 05, 2006, 08:38:02 PM »
Need some help. A friend of mine just upgraded to XP from the original Me his comp came with. Now he can't get connected to Roadrunner. His wireless laptop is working so we know the signal is coming in. Figure it's a computer setting but he needs to know what to do.

Any and all advice is greatly appreciated.
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amc11890
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« Reply #1 on: August 05, 2006, 09:10:01 PM »
wat exactly is not allowing him to go online?
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dlewis23
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« Reply #2 on: August 05, 2006, 09:11:14 PM »
is the network card installed?
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philp
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« Reply #3 on: August 05, 2006, 09:26:03 PM »
I don't know, guys. All I know is he had a connection before he inserted the XP upgrade disc into the comp. I'll try to get more info.  *shrug*
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FallowEarth
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« Reply #4 on: August 05, 2006, 09:45:56 PM »
Maybe this will help:

http://www.testmy.net/forum/t-13965

Any questions or clarification, please ask.

Some preliminary questions:

  • Is the PC directly connected to the modem?  (ethernet or usb?)
  • Are you getting an IP address?  What IP?
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philp
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« Reply #5 on: August 08, 2006, 04:09:59 PM »
PC is connected directly to the modem. Not sure about the IP address, but I gave him the list of checks in your link and we'll see what happens.

Thanks for the info, Fallow Earth!
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FallowEarth
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« Reply #6 on: August 08, 2006, 04:20:24 PM »
Sweet, lemme know how it goes.
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dlewis23
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« Reply #7 on: August 08, 2006, 04:46:43 PM »
If he is directly conecting it to the computer through USB then he just has to install the drivers for the modem again.
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