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I'm sorry for any foul language i use in this rant.


Well, this really pisses me off. Been on Cox's ass for almost a year (will be a year in 2 weeks) to get the Speeds right.... sure, my speedtests are great. and yet i start a download and it goes to S#!t there after.it was fine the last 3-4 days. then today i have a guy come out and bypass the 7(thats right 7) splitters that the other 9 guy some how looked over and it made it WORSE..... WTF? last 3-4 days been averaging 1.25 Mbps download on any site with a router. i have been a Cox customer for Several years, and this is how they repay me? they say oh bypass your router and see what happens, well i do that and guess what? it goes slower the guy ended up putting 1 splitter in the cable box and it made my tv's mess up with the quality and the internet went to S#!t.

i'm starting to think that DSL (with the new breakthrough with it being to sustain speeds of FiOS) is a better option than Cox right now. i just don't think it's worth the S#!t i have gone through. (unless they wanna give me 15/2 free for 6 months)

*steps off soap box*

Comments? 

h2 what is the make and model of your modem?

If you navigate to 192.168.100.1, what are the following levels:
Downstream receive power?
Upstream transmit power?
SNR?

Looks like the last guy made a slight improvement to your upstream, but all are within spec.  Next thing I look into is noise/interference coming from poor fittings/bad splitters/cabling, or even off the mainline.  Not exactly an easy thing to diagnose, but packet loss is a good indicator.  Are you seeing any packet loss?

Woaaahh there you have packet loss you need to call them and tell them that. The same exact thing happend to me.