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Topic: my Comcast cable is acting reallllly weirdly lately.  (Read 2728 times)
.hephæstus
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« on: December 09, 2006, 01:04:01 PM »
well the day before yesterday, my testmy.net results said that i was dling at 7000 Kbps. But yesterday and today my internet has come to a screeching halt, sometimes not working at all, and when it is working its at like 6.26 percent of my ISP's average (Comcast, like i said). i just did a scan with Spyware Doctor and it found and cleared three infections, but that didn't help anything, so i'm kind of worried. It's also destroying my XBox live, i'm laggin 100% of the time, when im on other peoples' hosts, and when its my host everyone in the game is red barring. Any help or advice here? I'm pretty new to this whole scene so any steps you recommend would have to be explained in detail. Thanks Very Happy
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Sparticus
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« Reply #1 on: December 09, 2006, 01:46:13 PM »
Welcome to the forum .hephæstus! Welcome!  We were all new once, everyone here is very friendly and will try to help you as much as possible!

Please read the following articles:

http://www.testmy.net/forum/t-4257

http://www.testmy.net/forum/t-1013
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.hephæstus
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« Reply #2 on: December 09, 2006, 03:09:57 PM »
ok thanx ill go check those out  smiley
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Sparticus
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« Reply #3 on: December 09, 2006, 03:22:28 PM »
Quote from: .hephæstus on December 09, 2006, 03:09:57 PM
ok thanx ill go check those out  smiley

No problem. If all else fails I would call Comcast.
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Voltageman
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« Reply #4 on: December 09, 2006, 03:29:35 PM »
If your x-box is lagging as well as your pc, I don't think it is spyware slowing you down.  More than likely, there are just a ton of people on your node at the moment. 

Probably a lot of people christmas shopping online that normally would not be at their pc.
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Spook63
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« Reply #5 on: December 09, 2006, 05:04:00 PM »
First, I would go to http://www.Comcast.net/help/. make sure you are signed in and then click the link towards the bottom that says "Check Network Health specific to your area". This will give you an indication as to whether or not maintenance is going on near you. If there isn't any work being done, power cycle your modem and then try again. Last, I would call Comcast help. Good luck.
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.hephæstus
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« Reply #6 on: December 09, 2006, 08:15:40 PM »
thanks everyone Smile
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dn0
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« Reply #7 on: December 09, 2006, 08:22:49 PM »
Sounds like a possible packet loss problem.
Try pinging us here: ping www.testmy.net -n 30
Copy and paste results, please.
Also, what are your signal levels looking like?
Post those here if you can, also.

BTW: welcome to the forum  hello
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Sparticus
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« Reply #8 on: December 09, 2006, 10:22:24 PM »
Quote from: dn0 on December 09, 2006, 08:22:49 PM
Sounds like a possible packet loss problem.
Try pinging us here: ping www.testmy.net -n 30
Copy and paste results, please.
Also, what are your signal levels looking like?
Post those here if you can, also.

BTW: welcome to the forum  hello

If you don't know how to ping here is how...

Start> Run> type in cmd> ping www.testmy.net

Do this also and post your results

Start> run> cmd> type in tracert www.testmy.net
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.hephæstus
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« Reply #9 on: December 10, 2006, 12:36:45 AM »
what are signal levels?



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pete_2> ping www.testmy.net

Pinging www.testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=64ms TTL=55
Reply from 67.18.179.85: bytes=32 time=63ms TTL=55
Reply from 67.18.179.85: bytes=32 time=59ms TTL=55
Reply from 67.18.179.85: bytes=32 time=66ms TTL=55

Ping statistics for 67.18.179.85:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 66ms, Average = 63ms



^^ that was pinging. aaaand...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pete_2>tracert www.testmy.net

Tracing route to www.testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1    13 ms    12 ms    12 ms  ppp-71-139-47-254.dsl.snfc21.pacbell.net [71.139
.47.254]
  2    13 ms    12 ms    13 ms  dist2-vlan60.snfc21.pbi.net [216.102.187.131]
  3    13 ms    12 ms    12 ms  bb2-10g2-0.snfcca.sbcglobal.net [216.102.176.226
]
  4    13 ms    12 ms    13 ms  bb1-p3-0.snfcca.sbcglobal.net [151.164.190.185]

  5    12 ms    13 ms    12 ms  core1-p8-0.crsfca.sbcglobal.net [151.164.92.181]

  6    13 ms    14 ms    12 ms  bb1-p1-0.crsfca.sbcglobal.net [151.164.240.134]

  7    14 ms    14 ms    13 ms  ex1-p3-0.eqsjca.sbcglobal.net [151.164.41.101]
  8    28 ms    28 ms    27 ms  ge-6-12.car4.sanjose1.level3.net [151.164.250.57
]
  9    26 ms     *       32 ms  ae-31-55.ebr1.SanJose1.Level3.net [4.68.123.158]

 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    58 ms    58 ms    58 ms  ae-24-54.car4.Dallas1.Level3.net [4.68.122.112]

 14    59 ms    59 ms    59 ms  THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]

 15    59 ms    59 ms    59 ms  te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]

 16    60 ms    58 ms    60 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

 17    60 ms    59 ms   136 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.6
9]
 18    60 ms    59 ms    59 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

C:\Documents and Settings\Pete_2>tracert www.testmy.net
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Sparticus
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« Reply #10 on: December 10, 2006, 12:59:37 AM »
Quote from: .hephæstus on December 10, 2006, 12:36:45 AM
what are signal levels?



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pete_2> ping www.testmy.net

Pinging www.testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=64ms TTL=55
Reply from 67.18.179.85: bytes=32 time=63ms TTL=55
Reply from 67.18.179.85: bytes=32 time=59ms TTL=55
Reply from 67.18.179.85: bytes=32 time=66ms TTL=55

Ping statistics for 67.18.179.85:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 66ms, Average = 63ms



^^ that was pinging. aaaand...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Pete_2>tracert www.testmy.net

Tracing route to www.testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1    13 ms    12 ms    12 ms  ppp-71-139-47-254.dsl.snfc21.pacbell.net [71.139
.47.254]
  2    13 ms    12 ms    13 ms  dist2-vlan60.snfc21.pbi.net [216.102.187.131]
  3    13 ms    12 ms    12 ms  bb2-10g2-0.snfcca.sbcglobal.net [216.102.176.226
]
  4    13 ms    12 ms    13 ms  bb1-p3-0.snfcca.sbcglobal.net [151.164.190.185]

  5    12 ms    13 ms    12 ms  core1-p8-0.crsfca.sbcglobal.net [151.164.92.181]

  6    13 ms    14 ms    12 ms  bb1-p1-0.crsfca.sbcglobal.net [151.164.240.134]

  7    14 ms    14 ms    13 ms  ex1-p3-0.eqsjca.sbcglobal.net [151.164.41.101]
  8    28 ms    28 ms    27 ms  ge-6-12.car4.sanjose1.level3.net [151.164.250.57
]
  9    26 ms     *       32 ms  ae-31-55.ebr1.SanJose1.Level3.net [4.68.123.158]

 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13    58 ms    58 ms    58 ms  ae-24-54.car4.Dallas1.Level3.net [4.68.122.112]

 14    59 ms    59 ms    59 ms  THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]

 15    59 ms    59 ms    59 ms  te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]

 16    60 ms    58 ms    60 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

 17    60 ms    59 ms   136 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.6
9]
 18    60 ms    59 ms    59 ms  55.b3.1243.static.theplanet.com [67.18.179.85]

Trace complete.

C:\Documents and Settings\Pete_2>tracert www.testmy.net



Try typing in 192.168.100.1 in your adress bar and see what comes up.
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TimPawlak
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« Reply #11 on: December 10, 2006, 01:04:57 AM »
thats sbc, not Comcast
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.hephæstus
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« Reply #12 on: December 10, 2006, 03:43:18 AM »
oh yeah im at the wrong house lol. once i get to the house with the problem ill do the same tests. heee hee uglystupid2
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TimPawlak
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« Reply #13 on: December 10, 2006, 09:17:33 AM »
Quote from: .hephæstus on December 10, 2006, 03:43:18 AM
oh yeah im at the wrong house lol. once i get to the house with the problem ill do the same tests. heee hee uglystupid2

lol
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