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Topic: Problem With Optimum Online? NEED SERIOUS HELP PLEASE  (Read 3928 times)
mgsupra101
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« on: December 17, 2006, 06:17:38 PM »
I'v had opt online now for about 2 years and its really really great but i noticed both my download and my upload speeds are seriously F*c*e*d up,I have a linksys router with a Belkin Wireless 802.11G card it doesent go through many walls so idk what the problem is Heres my Tests

UPLOAD

 Your connection is: 143 Kbps or 0.1 Mbps
You uploaded at: 17 kB/s
You are running: 2 times faster than 56K and can upload 1 megabyte in 60.24 second(s)
Member Ident: CompID:63384481910
Test Time:: 2006/12/17 - 12:43pm
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Test ID: QPKHU1IR4 (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 13.19 % of your hosts average (optonline.net)
This was tested from a 386 kB file and took 22.156 seconds to complete

DOWNLOAD

 Your connection is: 2654 Kbps or 2.7 Mbps
You downloaded at: 324 kB/s
You are running: 46 times faster than 56K and can download 1 megabyte in 3.16 second(s)
Member Ident:Username:mgsupra101 CompID:63384481910
Test Time:: 2006/12/17 - 5:16pm
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Test ID: C0PKO35ED (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 25.17 % of your hosts average (optonline.net)
This was tested from a 2992 kB file and took 9.234 seconds to complete

See anything wrong? Yeah it sucks can someone Give me a solution to this problem or a guide or explain it in detail how to get my speeds to where everyone elses is? i had NO programs running btw when this was done and my computer is CLEAN of all virus's and spyware i run daily tests so they cant be the problem.... icon_pale
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« Reply #1 on: December 17, 2006, 06:31:38 PM »
with that upload it looks like you are capped so i would call and find out if you are or not.  they will tell you but from all the people i have seen capped its always about 150 Kbps and if your not capped it should be about 2000 upload
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« Reply #2 on: December 17, 2006, 06:38:41 PM »
Yeah well i figured the capped out but i dont upload much and what about the download? same thing? will they uncap me if i do call them ?
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« Reply #3 on: December 17, 2006, 06:47:45 PM »
if your capped your download will go down cause you need upload to download and yes they will uncap you if you call up but it might take a few days but i would do it.
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« Reply #4 on: December 17, 2006, 06:54:28 PM »
Well i used that tcpopt thing and restarted and now im getting this for download speeds

 Your connection is: 11029 Kbps or 11 Mbps
You downloaded at: 1346 kB/s
You are running: 192 times faster than 56K and can download 1 megabyte in 0.76 second(s)
Member Ident:Username:mgsupra101 CompID:63384481910
Test Time:: 2006/12/17 - 5:53pm
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Test ID: U5NX68LPA (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: Looks Great : 4.62 % faster than the average for host (optonline.net)
This was tested from a 12160 kB file and took 9.032 seconds to complete

Im happy that it worked but i did my upload and im still around 130-170kbs or 13-17kbs a second
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« Reply #5 on: December 17, 2006, 07:09:54 PM »
are you using windows xp ?
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« Reply #6 on: December 17, 2006, 07:14:01 PM »
Yeap home edition
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« Reply #7 on: December 17, 2006, 07:31:13 PM »
download this program ( http://homepage.ntlworld.com/robin.d.h.walker/docsdiag/docsdiag.zip?030720 ) and unzip it then open the folder and click the 2kXP-win file and copy and paste this  java -jar docsdiag.jar -vvv >output.txt  then hit enter and in the docsdiag folder there will be a file called output.   attach the file in your next post and i'll tell you if your capped or just look for what i posted below in the output file

docsQosMIB.1.2.2.4.2.305.1           = [Octet-string] "OOL-BOOST-5US"
docsQosMIB.1.2.2.4.2.305.2           = [Octet-string] "OOL-BOOST-5US"
docsQosMIB.1.2.2.4.2.305.3           = [Octet-string] "OOL-BOOST-5US"
docsQosMIB.1.2.2.4.2.448.1           = [Octet-string] "OOL-BOOST-DS"
docsQosMIB.1.2.2.4.2.448.2           = [Octet-string] "OOL-BOOST-DS"
docsQosMIB.1.2.2.4.2.448.3           = [Octet-string] "OOL-BOOST-DS"
docsQosMIB.1.2.2.5.2.305.1           = [Integer32]    3
docsQosMIB.1.2.2.5.2.305.2           = [Integer32]    3
docsQosMIB.1.2.2.5.2.305.3           = [Integer32]    3
docsQosMIB.1.2.2.5.2.448.1           = [Integer32]    0
docsQosMIB.1.2.2.5.2.448.2           = [Integer32]    0
docsQosMIB.1.2.2.5.2.448.3           = [Integer32]    0
docsQosMIB.1.2.2.6.2.305.1           = [Gauge32]      5000000  IF YOUR CAPPED THIS WILL SAY 150000
docsQosMIB.1.2.2.6.2.305.2           = [Gauge32]      5000000    ^^^^^
docsQosMIB.1.2.2.6.2.305.3           = [Gauge32]      5000000    ^^^^^
docsQosMIB.1.2.2.6.2.448.1           = [Gauge32]      30000000
docsQosMIB.1.2.2.6.2.448.2           = [Gauge32]      30000000
docsQosMIB.1.2.2.6.2.448.3           = [Gauge32]      30000000
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« Reply #8 on: December 17, 2006, 07:39:13 PM »
java -jar docsdiag.jar -vvv >output.txt  put that in the black box? Rewrite it
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« Reply #9 on: December 17, 2006, 07:42:24 PM »
yes copy it then paste it in that black box and hit enter

* docsdiagprompt.JPG (24.44 KB, 669x338 - viewed 130 times.)
« Last Edit: December 17, 2006, 07:53:46 PM by Blunted 2 » Logged
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« Reply #10 on: December 17, 2006, 07:53:13 PM »
Ahhhh ok ahaha the VVV i thought was wv or vw i couldent see it well rofl Here you go i didnt get to look through it so you look at it =)
* output.txt (102.35 KB - downloaded 127 times.)
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« Reply #11 on: December 17, 2006, 07:56:20 PM »
yea your capped so call optimum and get it fixed.  sorry to hear that Crying or Very sad

docsQosMIB.1.2.2.6.2.295.1           = [Gauge32]      150000  <<these 3 should be 200000
docsQosMIB.1.2.2.6.2.295.2           = [Gauge32]      150000   ^^^
docsQosMIB.1.2.2.6.2.295.3           = [Gauge32]      150000   ^^^
docsQosMIB.1.2.2.6.2.296.1           = [Gauge32]      15000000
docsQosMIB.1.2.2.6.2.296.2           = [Gauge32]      15000000
docsQosMIB.1.2.2.6.2.296.3           = [Gauge32]      15000000
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« Reply #12 on: December 17, 2006, 07:59:41 PM »
Why would they do that? I mean i barley up load i mean like once or twice a week i do a signature upload and like will i see a diffrence in overall speed if i have em uncap it? and will they cap me again>
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« Reply #13 on: December 17, 2006, 08:17:19 PM »
yes your speed should go up a bit on download and the upload should also go up atleast 10X what it is now if your uncapped.  now getting capped again is a different story but you or someone else might be doing alot of uploading to get capped so maybe i would look into getting boost since its only $15 more a month and it doubles your speeds on upload and download and your allowed to run servers so you shouldnt be capped on that service and if you dont want to just ask them how you can avoid getting capped.   
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« Reply #14 on: December 17, 2006, 11:11:39 PM »
Ahhhh ok dude thanx for all your help =) im gonna PM you about another issue i have ....has to do with wireless internet
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