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Topic: Degraded  (Read 4863 times)
aerodude
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« on: January 17, 2007, 02:41:40 AM »
Last two days i have been getting this a whole lot.

i restart my modem and unplug it for 30 min and sometimes it will go away.
anyone know wat it means?
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tommie gorman
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« Reply #1 on: January 17, 2007, 02:57:47 AM »
As far as I know, it simply means you are getting a low signal strength. Like through a storm or something. Mine seldom does that. Except during something like that. Hows the weather at those times?  Smile
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« Reply #2 on: January 17, 2007, 03:05:56 AM »
Quote from: aerodude on January 17, 2007, 02:41:40 AM
Last two days i have been getting this a whole lot.

i restart my modem and unplug it for 30 min and sometimes it will go away.
anyone know wat it means?

There is a possibility that your power supply is dropping off. There have been problems that could never be figured out but went away after a PS change. Modem could be next, I have a DW7000 and I'm on my 3rd in just about 1 year.
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tommie gorman
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« Reply #3 on: January 17, 2007, 03:09:04 AM »
3rd in a year? And did you have to pay for all 3? I am still on my first modem, in 16 months.
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« Reply #4 on: January 17, 2007, 03:14:12 AM »
Quote from: tommie gorman on January 17, 2007, 03:09:04 AM
3rd in a year? And did you have to pay for all 3? I am still on my first modem, in 16 months.
Nope, the first only made one boot and never got registered, the second died early Sept and under warranty, now my time will expire, I guess it's 15 months, so I say May.
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« Reply #5 on: January 17, 2007, 09:22:13 AM »
Mid - Feb 07 will make a year on my 7000....they did swap me one in Jan 06, but did not fix my upload issue until the transponder was changed. Not easy to get that to happen. Keep in mind during the 15month contract......all is under warranty.  Neutral

I was getting degraded (yellow) on Sunday 1-14-07......figured it was weather related. NOC had heavy rain, so did my site location.
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« Reply #6 on: January 17, 2007, 09:36:04 AM »
Quote from: fikester on January 17, 2007, 09:22:13 AM
I was getting degraded (yellow) on Sunday 1-14-07......figured it was weather related. NOC had heavy rain, so did my site location.

I have really never seen a yellow (system status button, correct?) during weather, it has only been out for less than a minute so I never checked. I couldn't see the street so I just knew. Shocked
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fikester
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« Reply #7 on: January 17, 2007, 10:56:32 AM »
yes , light on status turns yellow.  Only seen it a few times usually dont last long. Very Happy
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« Reply #8 on: January 17, 2007, 12:14:01 PM »
Quote from: fikester on January 17, 2007, 09:22:13 AM
but did not fix my upload issue until the transponder was changed.
That sounds like a polarization/transponder mismatch......

Degraded usually means 2 things.  Either Web Acceleration is down, or TCP acceleration is down.  This can be caused by almost anything.  Water in the feedhorn, cable connector corrosion, bad PS, bad xmitter.  The best thing to do is check everything on your setup before calling.  If you notice water in the feedhorn, call support and have them replace it.  They might tell you to cut a slit or poke a hole in it(which is what I did), but insist that they replace it.

In your case, it sound like it could be a transmitter grounding issue.  The clue is that when you restart the modem, it clears up.  If the transmitter is not grounded properly, it will have static buildup and screw with your system.

http://www.dslreports.com/faq/2626

Check the top right graphic....   
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« Reply #9 on: January 17, 2007, 02:02:20 PM »
The transponder issue was almost a year ago....when  I had upgraded to the 7000, back then downloads were good uploads were always below 100. After the transponder change good to go.

The system degrade yellow.....I see very rarely. But yes the first install ( Jan 05) was a mess, since relocated to a pole site, grounded, also wired with RG-11.....sitting on a 1/2yd of concrete 3ft deep.

Very little complaints for me since Feb. 06


In my experience with this system.....(with a good install) chances are likely most issues are found on Hughes side of the fence.
« Last Edit: January 17, 2007, 02:12:11 PM by fikester » Logged
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aerodude
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« Reply #10 on: January 17, 2007, 02:23:58 PM »
when i get degraded my stats go to

TCP Acceleration Status; and i cant remember this
Web Acceleration Status; inactive

but my signal strength is good.

i had a guy replace the long thing (idk the parts on it sorry)
he said i can just leave the big grey thing off.

it has been raing a lot and in the 19 - 30 degree range.

wonder if the poor thing is cold  :haha:
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aerodude
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« Reply #11 on: January 17, 2007, 02:41:25 PM »
haha right after my last post it did it again

i got this

Suspected Recent Satellite Link Outage (Error 506)

The satellite link was operating properly up until the most recent web page request, but the last request could not be successfully sent across the satellite link to the DirecWay Network Operations Center. Possible causes for this include recent changes in weather conditions or equipment problems in the DirecWay Network Operations Center. Retrying the web page may correct the problem.

then i checked sytem status it said "degraded"


TCP Acceleration Status;  Operational
Web Acceleration Status; not operational yellow flag

System status went back to okay

and i have this

TCP Acceleration Status;  Operational
Web Acceleration Status; inactive

trying to load the thread i get...

Service Unavailable
Service Unavailable



im typing this on notepad.

this is pissing me off.
im fixing to hook dial up up.


okay i restarted the terminal from the control panel.

i get


TCP Acceleration Status;  IMpaired
Web Acceleration Status; inactive

system status okay


loading a page still gets


service unavailble


haha yay it finally loaded.
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aerodude
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« Reply #12 on: January 17, 2007, 02:48:34 PM »
yeahh it did it again
 cry

dial up now

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 7 Kbps about 0 Mbps (tested with 97 kB)
Download Speed is:: 1 kB/s
Tested From:: http://testmy.net/ (Server 1)
Test Time:: 2007/01/17 - 1:47pm
Bottom Line:: 0X faster than 56K 1MB Download in 1024 sec
Tested from a 97 kB file and took 115.735 seconds to complete
Download Diagnosis:: May need help : running at only 0.91 % of your hosts average (Level3.net)
D-Validation Link:: http://testmy.net/stats/id-TMLDECK7U
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1


hah yayyy..

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fikester
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« Reply #13 on: January 17, 2007, 03:20:58 PM »
yes its prolly cold.....

                                          cashmere blankets work great   :haha:

I have been seeing suspected satellite link once in a while, not very often. Speeds still good.
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aerodude
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« Reply #14 on: January 17, 2007, 03:46:54 PM »
 :haha: HAHA ill go put one on it tonightt
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