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Topic: How can I tell which Sat I'm on. Hughes Net sucks BTW.  (Read 4385 times)
Buckeyes69
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« on: February 25, 2007, 05:54:12 PM »
I want to know if I'm on a crappy sat.  My download speeds seem to always suck and I don't have the patience for phone support. 

Virus & Spyware free, PC is plenty fast.
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« Reply #1 on: February 25, 2007, 05:58:48 PM »
I don't have a 7000....but in your sat control panel...under system info...looks like this..

Satellite
Transmit Path: Satellite
Outroute: Primary
Longitude: 117 West
Receive Frequency: 1230 MHz
Receive Symbol Rate: 30 Msps
Receive Polarization: Vertical
Transmit Polarization: Horizontal
22KHz Tone: Off



Longitude: 117 West
is the sat id      oh so nerdly!
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Buckeyes69
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« Reply #2 on: February 25, 2007, 06:06:17 PM »
Is this a decent bird?

Transmit Path: Satellite
Outroute: Primary
Longitude: 89 West
Receive Frequency: 1330 MHz
Receive Symbol Rate: 30 Msps
Receive Polarization: Vertical
Transmit Polarization: Horizontal
22KHz Tone: Off
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« Reply #3 on: February 25, 2007, 06:15:02 PM »
Sorry....I don't have that one in my table.. undecided.....but then again it's a few years old....


Galaxy 11 (91°) - 990, 1350, 1370, 1410
Galaxy3C (95°) - 1307, 1360, 1120, 1420
Galaxy4R (99°) - 970, 1110, 1201, 1202, 1210 (AOL+), 1230, 1250, 1350, 1370
Satmex5 (117°) - 970, 990, 1050, 1070, 1090, 1130, 1170, 1230, 1250, 1270
AMC3 (87°) - 1150, 1250, 1290,
Horizons 1 (127°) - 1390



let me do a little searching for ya.. azn
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« Reply #4 on: February 25, 2007, 06:25:58 PM »
looks like this would be you....

IA-8 at longitude 89 West

 oh so nerdly!
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granpa
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« Reply #5 on: February 25, 2007, 06:27:51 PM »
It's IA-8, correct, and all the birds are good or they wouldn't have spent the money to put them up.

 Have you checked you signal and ACP numbers. This could tell if your dish is not zeroed in the first check for your problem.The 2 areas you need to look fro this are; http://192.168.0.1/  and http://192.168.0.1/fs/advanced/advanced.html (this area has the ACP but if you have rebooted your modem in the past 3 days it will be 0)
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« Reply #6 on: February 25, 2007, 09:53:58 PM »
Quote from: granpa on February 25, 2007, 06:27:51 PM
It's IA-8, correct, and all the birds are good or they wouldn't have spent the money to put them up.

Sometimes they have problems though. HughesNet isn't the quickest at fixing them either.
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"The world is like a ride at an amusement park.  And when you choose to go on it, you think its real because thats how powerfull our minds are.  And the ride goes up and down and round and round.  It has thrills and chills, and its very brightly coloured , and its very loud and its fun, for a while.  Some people have been on the ride for a long time, and they begin to question - is this real, or is this just a ride?  And other people have remembered, and they come back to us.  They say, 'Hey! Dont worry, dont be afraid, ever, because, this is just a ride.'
~ Bill Hicks RIP
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« Reply #7 on: February 26, 2007, 08:26:35 AM »
Quote from: Bird Fan on February 25, 2007, 09:53:58 PM
Sometimes they have problems though. HughesNet isn't the quickest at fixing them either.
As compared to what other satellite provider? As I remember Hughes has been leasing satellites. I'm curious as to which one is the fastest at fixing and to what type of problem, hardware or software.  undecided
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« Reply #8 on: February 26, 2007, 09:42:38 AM »
We can help you as long as you provide us with the information we need.  However, you might end up having to call Hughes if you need a transponder change.  It's a pain in the ass, but you gotta do what you gotta do.
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« Reply #9 on: February 26, 2007, 04:36:15 PM »
Quote from: ghostmaster on February 26, 2007, 09:42:38 AM
We can help you as long as you provide us with the information we need.  However, you might end up having to call Hughes if you need a transponder change.  It's a pain in the ass, but you gotta do what you gotta do.

Transponder change, I have a HN7000S .  Advance support will not change my transponder or Freq. and have closed my case. Was told that these download speeds are good during peak hours. Also told me Hughes launched a new Bird 90 days ago and speed will get better. I am on the Pro Plan. Anyone have Hughes corporate office phone? If anyone has any suggestions please post.
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February 25th, 06:58PM - 239/86 Kbps
February 25th, 04:52PM - 182/69 Kbps
February 25th, 04:49PM - 196/64 Kbps
February 25th, 04:45PM - 106/42 Kbps
February 25th, 03:43PM - 49/43 Kbps
February 25th, 03:41PM - 102/76 Kbps
February 25th, 03:37PM - 169/114 Kbps
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« Reply #10 on: February 27, 2007, 11:52:14 AM »
Quote from: granpa on February 26, 2007, 08:26:35 AM
As compared to what other satellite provider? As I remember Hughes has been leasing satellites. I'm curious as to which one is the fastest at fixing and to what type of problem, hardware or software.  undecided

Where did I compare them to another satellite provider? Why do I need to compare them to another provider? This is about HughesNet and their inability to solve problems, not Wildblue's problems.

Hughes is leasing satellites, but that doesn't mean they don't have control at all over them....
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"The world is like a ride at an amusement park.  And when you choose to go on it, you think its real because thats how powerfull our minds are.  And the ride goes up and down and round and round.  It has thrills and chills, and its very brightly coloured , and its very loud and its fun, for a while.  Some people have been on the ride for a long time, and they begin to question - is this real, or is this just a ride?  And other people have remembered, and they come back to us.  They say, 'Hey! Dont worry, dont be afraid, ever, because, this is just a ride.'
~ Bill Hicks RIP
tommie gorman
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« Reply #11 on: February 27, 2007, 12:48:37 PM »
Quote from: Bird Fan on February 27, 2007, 11:52:14 AM
This is about HughesNet and their inability to solve problems,
Of course you have  to ask yourself, is it really inability? Probably not.

Or cheap laziness?  Razz

But sat is sat. And WB is a much longer failed story.  Very Happy
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« Reply #12 on: February 27, 2007, 04:16:57 PM »
Only on rare occasions does a Satellite actually mess up.  Usually, it's the gateway equipment at the NOC that messes up or has errors.  Those types of things don't take too long to fix.  The problem is you'll have some of those lowly tech support folks there that will just say "yes we have a problem on that satellite and engineering is working on it".  If you don't want to hear that as an excuse, then don't ask them if there is a problem with the satellite. 

As far as control is concerned, I don't think Hughes has much control at all over the actual satellites, other than them being able to call and scream at the company that owns them to fix it.  They don't lease the whole bird either, just a number of transponders on the bird.

Also, they usually put a recorded message on the tech support line if there is a real problem on one of the satellites.
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« Reply #13 on: March 01, 2007, 10:27:01 AM »
Check this page out http://www.n2yo.com/ it will tell you where the birds are at any given time. Man I did know there was so much junk up there...  shocked
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« Reply #14 on: March 01, 2007, 03:32:31 PM »
Quote from: SidV on March 01, 2007, 10:27:01 AM
Check this page out http://www.n2yo.com/ it will tell you where the birds are at any given time. Man I did know there was so much junk up there...  shocked

The birds were using for Sat Internet do not orbit the earth, they are in rotation at the same speed as the earth in a precise path. Each is at there their own particular location noted in degrees.  smiley
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