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Topic: RoadRunner problems  (Read 3888 times)
Blako
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« on: March 11, 2007, 06:55:06 PM »
I belive that Im paying for 5 Mbps/384 Kbps roadrunner but having downloads closer to 3500Kbps and 33% packet loss is disturbing.  I might be capped at 4Mb but If RoadRunner does not have a 4Mb service something strange is going on.


Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    12 ms    13 ms     *     cpe-76-176-208-1.san.res.rr.com [76.176.208.1]
  3    13 ms    11 ms     *     76.176.0.33
  4    15 ms    15 ms     *     24-48-219-173.losaca.adelphia.net [24.48.219.173]
  5    20 ms    17 ms     *     prt24.vnnyca2-rtr1.socal.rr.com [76.167.2.15]
  6    28 ms    25 ms     *     tge1-3-0.tustca1-rtr1.socal.rr.com [76.167.2.66]
  7    27 ms    23 ms     *     GIG2-0.LSANCA1-RTR1.socal.rr.com [66.75.161.157]
  8    27 ms    24 ms     *     te-3-3.car2.LosAngeles1.Level3.net [4.78.195.189]
  9    24 ms    31 ms     *     ae-31-55.ebr1.LosAngeles1.Level3.net [4.68.102.158]
 10    25 ms    34 ms     *     ae-1-100.ebr2.LosAngeles1.Level3.net [4.69.132.6]
 11    59 ms    70 ms     *     ae-3.ebr2.Dallas1.Level3.net [4.69.132.78]
 12    58 ms    60 ms     *     ae-24-52.car4.Dallas1.Level3.net [4.68.122.48]
 13    59 ms    60 ms     *     THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]
 14    61 ms    54 ms     *     te9-2.dsr01.dllstx3.theplanet.com [70.87.253.14]
 15    60 ms    54 ms     *     vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
 16    75 ms    73 ms     *     gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]
 17    57 ms    57 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 18    56 ms    59 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 19    59 ms    61 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 20    57 ms    60 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 21    59 ms    60 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 22    60 ms    57 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 23    60 ms    56 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 24    60 ms    57 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 25    56 ms    55 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 26    56 ms    60 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 27    56 ms    59 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 28    56 ms    60 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 29    60 ms    60 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
 30    59 ms    56 ms     *     55.b3.1243.static.theplanet.com [67.18.179.85]
Trace complete.

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=57ms TTL=49
Reply from 67.18.179.85: bytes=32 time=59ms TTL=49
Reply from 67.18.179.85: bytes=32 time=55ms TTL=49
Reply from 67.18.179.85: bytes=32 time=59ms TTL=49

Ping statistics for 67.18.179.85:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 59ms, Average = 57ms
______________________________________________
So, to conclude...
Does RR have a 4Mb cap?
What do you think about loosing one third of packets on trace route?
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
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« Reply #1 on: March 11, 2007, 07:08:10 PM »
Did you have Adelphia before this?
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Blako
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« Reply #2 on: March 11, 2007, 07:12:29 PM »
Yep
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
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« Reply #3 on: March 11, 2007, 07:16:51 PM »
Thats why sad

From what I know...users who were on Adelphia's  4/384 and migrated over to RR are still seeing 4/384 instead of RR's equivalent tier of 5/384 or whatever is standard in that specific area.

Also I have heard that they are working out the kinks of this massive takeover and once thats done...there will be a more uniform way of placing users with specific speeds, so in other words, you will be seeing RR speeds instead of Adelphia speeds smiley
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« Reply #4 on: March 11, 2007, 07:18:57 PM »
Ok ty DjVaGGo,
I guess I sould be happy with reaching 99.3% of my capped line  Smile
Whats up with my trace routes?
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
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« Reply #5 on: March 11, 2007, 07:23:12 PM »
They look ok icon_thumleft

And no problem smiley
« Last Edit: March 11, 2007, 07:28:10 PM by DjVaGGo » Logged


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Blako
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« Reply #6 on: March 11, 2007, 07:31:21 PM »
Only 2 out of every 3 packets makes it to the destination.  Or am i miss reading?
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
DJ VaGGo
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« Reply #7 on: March 11, 2007, 07:36:10 PM »
Quote from: Blako on March 11, 2007, 07:31:21 PM
Only 2 out of every 3 packets makes it to the destination.  Or am i miss reading?


No you're right...it does look weird that the third one doesn't go but as long as each hop along the way responds, your ok

Btw....when you do a trace route to another site..do you get the same thing...with 33% packet loss?
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« Reply #8 on: March 11, 2007, 07:50:59 PM »
google.com = 33% loss
yahoo.com = 33% loss
dogpile.com = 33% loss
msn.com =  100% loss
pcpitstop.com = 33% loss
nytimes.com = 100% loss
flowers.com = 33% and 66% loss
breadstick.com = 100% loss
Very Happy pizzahut.com = 33% loss
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
DJ VaGGo
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« Reply #9 on: March 11, 2007, 08:11:57 PM »
Quote from: Blako on March 11, 2007, 07:50:59 PM
google.com = 33% loss
yahoo.com = 33% loss
dogpile.com = 33% loss
msn.com =  100% loss
pcpitstop.com = 33% loss
nytimes.com = 100% loss
flowers.com = 33% and 66% loss
breadstick.com = 100% loss
Very Happy pizzahut.com = 33% loss

Try resetting both your modem and router if you have one

PS...nice choice of sites :haha:
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Blako
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« Reply #10 on: March 11, 2007, 11:20:09 PM »
There is a slight difference but nearly nothing after restarting router and modem.  Is it possable that msn.com for example does not want anyone doing a trace route to them for ... security reasons?  There are definitly some good reasons to not alow traceroutes to "important" servers.
police

Getting 3600 - 3980Kbps on a connection capped at 4Mbps is fine by me.  Now, if the cap was moved to 5Mbps I would reach the RR average of 4700Kbps.
angel
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
DJ VaGGo
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« Reply #11 on: March 12, 2007, 09:11:37 PM »
Quote from: Blako on March 11, 2007, 11:20:09 PM
There is a slight difference but nearly nothing after restarting router and modem.  Is it possable that msn.com for example does not want anyone doing a trace route to them for ... security reasons?  There are definitly some good reasons to not alow traceroutes to "important" servers.
police

Getting 3600 - 3980Kbps on a connection capped at 4Mbps is fine by me.  Now, if the cap was moved to 5Mbps I would reach the RR average of 4700Kbps.
angel

Yes there are some sites that do not allow ICMP either one way or both ways.

But about your speeds, depending on your area and the level of competition it could go even higher than 5Mbps at one point wink
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« Reply #12 on: March 13, 2007, 02:40:01 PM »
Quote from: DjVaGGo on March 12, 2007, 09:11:37 PM
...depending on your area and the level of competition it could go even higher than 5Mbps at one point wink
Can you explain please?
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The fastest path on a race track is one where you turn the least.
Example of a Hyperplane: a three dimensional plane in the fourth dimension.
RoadRunner advertised = (10Mb?/1Mb?)  Cap at = (10.24Mb/1.024Mb) Best = (9808kb/976kb)  Avg. = (8000+kb/900+kb)
Internet caps found at http://192.168.100.1/diagnostics_page.html Terayon modem password "icu4at!"
DJ VaGGo
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« Reply #13 on: March 13, 2007, 04:55:41 PM »
Quote from: Blako on March 13, 2007, 02:40:01 PM
Can you explain please?

Well if you happen to live in a Verizon area...and they plan on rolling out FIOS....well lets just say you will be noticing faster speeds soon
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« Reply #14 on: March 18, 2007, 09:48:25 AM »
  EEEEEkkk, just getting worse all the time .

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 789 Kbps about 0.8 Mbps (tested with 748 kB)
Download Speed is:: 96 kB/s
Tested From:: http://testmy.net/ (Server 2)
Test Time:: 2007/03/18 - 8:45am
Bottom Line:: 14X faster than 56K 1MB Download in 10.67 sec
Tested from a 748 kB file and took 7.77 seconds to complete
Download Diagnosis:: May need help : running at only 16.74 % of your hosts average (rr.com)
D-Validation Link:: http://testmy.net/stats/id-CERI98S65
User Agent:: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.10) Gecko/20060911 SUSE/1.5.0.10-0.2 Firefox/1.5.0.10
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