Well im in central n.j and my internet has been out since tuesday and they cant send a tech until like the tuesday coming up. They said theres only 10 people on my node and 3 of them are out. Idk what to do lol im dying without internet. Just thought id share my experience so far. The good thing they did was credit my mom 15 bucks back for the week we lost though. The tv is up though.