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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  HughesNet (DIRECWAY)  |  DW6000 Information  |  Topic: My 6000 took a dump for no reason! Still have power light, but that's it... Advanced search

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Topic: My 6000 took a dump for no reason! Still have power light, but that's it...  (Read 805 times)
Devolt
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« on: October 03, 2007, 04:39:11 PM »
Was downloading a large file during the 3-6am period the night before last, and came in to check on it only to see dismal speeds (under 1kb), so I figured I'd power-cycle it. When I plugged it back in, only the power light came on, and nothing else. Since then I've tried to power-cycle it numerous times to no avail. I only get the power-light, and nothing else. Any ideas before I waste a few hours with support???
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granpa
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« Reply #1 on: October 03, 2007, 06:49:47 PM »
I have had 2 DW7000's that did the same thing. Luckily I was under warranty and they were replaced within 5 days. Looks like time to get another modem, preferably a clear used DW7000.
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justinlay
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« Reply #2 on: October 03, 2007, 08:20:36 PM »
Quote from: granpa on October 03, 2007, 06:49:47 PM
I have had 2 DW7000's that did the same thing. Luckily I was under warranty and they were replaced within 5 days. Looks like time to get another modem, preferably a clear used DW7000.

It almost sounds like he hit the FAP? I never did own a dw6000 nor the 7000, so granpa could be right
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« Reply #3 on: October 03, 2007, 09:36:06 PM »
I never hit it either.(FAP) But I never heard of it being that low before. Not "1" kb.
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« Reply #4 on: October 04, 2007, 02:07:44 AM »
Quote from: Devolt on October 03, 2007, 04:39:11 PM
When I plugged it back in, only the power light came on, and nothing else. Since then I've tried to power-cycle it numerous times to no avail. I only get the power-light, and nothing else.

This is what I based the problem on and not the downloading that occurred earlier. Both modems went bad and I did call tech and they had me try to get into the modem through the command prompt window and nothing. Can't remember the script used.
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