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Topic: Arris TM502G Modem  (Read 4701 times)
TimPawlak
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« on: December 11, 2007, 02:39:58 PM »
I got this about 2 weeks ago when I got phone service threw cable...


i like the motorola better.... but i was wondering if you guys could help me find the password to get into the "advanced" page in the modem. I cannot restart the modem when i need to because its battery operated if its unplugged... I need to reboot it sometimes and its getting annoying. I tried calling arris and they told me to call insight.. called insight and they told me that they did not have the modem password information. So yeah, i wasnt very happy =)


thanks, Tim
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Coknuck
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« Reply #1 on: December 11, 2007, 07:16:26 PM »
Just take the battery out to power cycle! wink
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"Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body, but rather to skid in broadside, thoroughly used up, totally worn out and loudly proclaiming, WOW! What a Ride!"
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« Reply #2 on: December 11, 2007, 07:25:59 PM »
how do you do that lol
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Coknuck
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« Reply #3 on: December 11, 2007, 07:35:23 PM »
On one end you can see a cover that comes off. Open it and pull the battery plus unplug it. They even recommend unscrewing the cable wire. Reboot the computer and the hook all the cables and battery back up to the modem.
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Read these "3" topics first Before posting speed problems  http://testmy.net/topic-2097 & http://testmy.net/forum/t-3924 & http://www.testmy.net/t-4257                                                  
"Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body, but rather to skid in broadside, thoroughly used up, totally worn out and loudly proclaiming, WOW! What a Ride!"
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