First as always with any sat service is to make damn sure it is clean and running in top shape. And so many wil say i do it regular. Myself always did cleanup each and every day. Not once a week or month.
Do all of this.
http://www.testmy.net/t-4257And how long since a restart of the modem?
Did ths speeds just start to get slow, or were they always this bad?
Nice avatar and welcometo the forum.
Also which speed package do you have?
And for goodness sakes use the 2992 file test to test with. Not the SmarTest.
http://www.testmy.net/dl-2992