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December 01, 2008, 04:30:46 PM
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Topic: help! my computer auto shutdown (Read 6281 times)
Enzone26
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help! my computer auto shutdown
«
on:
April 11, 2008, 11:59:11 PM »
Any one who can help me to fix my problem in my computer, here's my problem when i started run command.exe my computer says save all your work! your computer will shutdown in 30 seconds. ill try to scan my computer but nothing found. I used avg anti-virus free edition. and search and destroy spybot, please help me guys...
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mudmanc4
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Re: help! my computer auto shutdown
«
Reply #1 on:
April 12, 2008, 12:03:41 AM »
The last time I came across that was a dyeing hard drive, not to say thats your problem, is the HDD older?
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Enzone26
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Re: help! my computer auto shutdown
«
Reply #2 on:
April 12, 2008, 12:28:05 AM »
my hard drive was release in the mid of 2004, and the brand is samsung 40gig
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mudmanc4
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Re: help! my computer auto shutdown
«
Reply #3 on:
April 12, 2008, 12:43:38 AM »
Maybe try this
Hard drive monitoring software
and see what that tells you. The personal version should be free.
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Enzone26
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Re: help! my computer auto shutdown
«
Reply #4 on:
April 12, 2008, 01:28:11 AM »
thanx for that link, can you help me to understand what it says.
here's my result
DiskCheckup Version: DiskCheckup V2.1 Build: 1001
SmartDisk DLL Version: SmartDisk DLL SDK v1.0 Build: 1013
Time of export: 15:30:46 12-Apr-2008
Device ID: 0
Device Capacity: 38201 MB
Serial Number: S01JJ50Y627931
Model Number: SAMSUNG SP0411N
SMART ATTRIBUTES:
ID Description Raw Value Status Value Worst Threshold TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate 0 OK 100 100 51 N.A.
3 Spin Up Time 2944ms OK 100 100 25 N.A.
4 Start/Stop Count 4505 OK 96 96 0 N.A.
5 Reallocated Sector Count 0 OK 100 100 11 N.A.
7 Seek Error Rate 0 OK 100 100 51 N.A.
8 Seek Time Performance 0 OK 100 100 15 N.A.
9 Power On Time 280153 OK 100 100 0 N.A.
A Spin Retry Count 0 OK 100 100 51 N.A.
B Calibration Retry Count 0 OK 100 100 0 N.A.
C Power Cycle Count 2827 OK 98 98 0 N.A.
C2 Temperature 33 C OK 139 82 0 N.A.
C3 Hardware ECC Recovered 18137 OK 100 100 0 N.A.
C4 Reallocation Event Count 0 OK 100 100 0 N.A.
C5 Current Pending Sector Count 0 OK 100 100 0 N.A.
C6 Uncorrectable Sector Count 0 OK 100 100 0 N.A.
C7 UltraDMA CRC Error Count 7 OK 200 200 0 N.A.
C8 Write Error Count 0 OK 100 100 51 N.A.
C9 Off Track Errors 0 OK 100 100 51 N.A.
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mudmanc4
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Re: help! my computer auto shutdown
«
Reply #5 on:
April 12, 2008, 01:59:45 AM »
What you should be looking at is the TEC, " Threshold exceeded Condition" , it says n/a , Now I'm not sure if that means the smart settings weren't turned on in the bios when the system was setup, or that the hdd is ok for now. Maybe do some reading on the site to decipher the results.
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Enzone26
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Re: help! my computer auto shutdown
«
Reply #6 on:
April 12, 2008, 03:15:28 AM »
early i perform another test on my computer using avg anti-spyware and it found that i have a malicious file on my computer.
here is the details:
location name risk
C:\windows\pcoff.bat trojan.shutdown.bi high
when i try to remove or quarantine that file it says action has done but when i started to run command.exe it shut down my computer how can i fix this, what should do any suggestion will greatly appreciate. thanks!
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coolbuster
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Re: help! my computer auto shutdown
«
Reply #7 on:
April 12, 2008, 03:24:44 AM »
turn off system restore before removing the malware using AVG anti spyware
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Enzone26
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Re: help! my computer auto shutdown
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Reply #8 on:
April 12, 2008, 03:35:48 AM »
how can i turn off system restore? where should i go?
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coolbuster
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Re: help! my computer auto shutdown
«
Reply #9 on:
April 12, 2008, 03:38:24 AM »
Also, download and install
Trend Micro HijackThis v2.0.2
.
Then, click "Scan" and look for code
04 - HKLM\.. \Run: [pcoff.bat] C:\windows\
or something like that. then mark the corresponding box then click "Fix checked".
Be very extra careful not to put a mark on other boxes.
hope it will help
«
Last Edit: April 12, 2008, 03:44:06 AM by coolbuster
»
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coolbuster
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Re: help! my computer auto shutdown
«
Reply #10 on:
April 12, 2008, 03:40:46 AM »
right click My Computer/Properties/System Restore
check "Turn off System Restore on all drives" click Apply then Ok.
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jdbendijo
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Re: help! my computer auto shutdown
«
Reply #11 on:
April 12, 2008, 06:19:07 AM »
you might still have some trojans which is not detected by your antivirus software. try the bitdefender online scan at
http://www.bitdefender.com/scan8/ie.html
I have used the AVG antivirus home edition before and there were plenty of viruses and malicious files which was not detected.
If you're going to use the online scan of bitdefender, make sure to make the window smaller as possible and move it out of the way of your working area because once the scan starts, you won't be able to move the window unless you abort the scanning or until the end of scan.
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tommie gorman
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Re: help! my computer auto shutdown
«
Reply #12 on:
April 12, 2008, 11:02:10 AM »
Or maybe try this online by avg to do the rest.
http://www.ewido.net/en/onlinescan/
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Re: help! my computer auto shutdown
«
Reply #13 on:
April 13, 2008, 07:05:03 AM »
How to Remove password_viewer.exe Virus
The "password_viewer.exe" virus executes during startup and cannot be easily disabled from the task manager. It shuts down your computer thru a batch file named "pc-off.bat". Surprisingly, this virus cannot be removed by known anti-malware programs but can be easily removed if done carefully on a manual way.
Here's how:
1. Turn off 'System Restore'.
Right click 'My Computer', click 'Properties', click the 'System Restore' tab, mark/check "Turn off System Restore on all drives", click Ok.
2. Restart computer in "Safe Mode" (press F2 or equivalent before the Windows bootup screen appears).
3. Now go to 'My Computer'. At the Menu bar click 'Tools', click 'Folder Options', click the 'View' tab. Scroll down and mark "Show hidden files and folders", uncheck both "Hide extensions for known file types" and "Hide protected operating system files", if a prompt appears click 'Yes', and then click 'Apply' and 'Ok' to close.
4. Open your system drive (usually drive C:), open 'Windows', scroll down, look for and delete the following files:
password_viewer.exe
pc-off.bat
- if a prompt appears each instance, click "Delete All".
5. Click the 'Back' button then go back to 'Tools', click 'Folder Options', click the 'View' tab. Scroll down and mark "Do not show hidden files and folders", check both "Hide extensions for known file types" and "Hide protected operating system files" and then click 'Apply' and 'Ok' to close.
6. Restart your computer to normal mode and turn on System Restore back by right clicking 'My Computer', click 'Properties', click the 'System Restore' tab, unmark/uncheck "Turn off System Restore on all drives", click ok.
You can check if the virus is still there by opening the Task Manager/Processes then look for password_viewer.exe. If its not there, you just had a successful virus removal. To test to make sure your computer doesn't shutdown when executing the Command Prompt, go to Start/Run and type cmd.
Good luck!
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Enzone26
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Re: help! my computer auto shutdown
«
Reply #14 on:
April 13, 2008, 08:45:25 PM »
hey guys thanks a lot for your response, but here' s the actions what i did to remove this kind of virus hopefully it helps to the other's with the same problem to their pc.
how to remove bar311.exe Pc shutdown virus
This is the symptom of a computer having bar311.exe virus A.K.A. winzip123. The virus comprises bar311.exe, password_viewer.exe, photos.zip.exe and pc-off.bat.
When you boot your Windows XP in Safe Mode the message appears: Thank You!!!
Password:Winzip123
The pc-off.bat contains the syntax like this"C:/path/shutdown -s -f -t 2 -c" which automatically shutdown your computer when you run the cmd.exe. So heres the solution to this problem… just follow these simple steps that im goin to discuss….
Manual removal:
1. upon start up…. after os loading… go to task manager by pressing CTRL+ALT+DEL then kill (end process) password_viewer.exe or bar311.exe or photos.zip.exe…
2. EDIT the following registry entries thru regedit at start/run
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="userinit.exe,bar311.exe" —> remove ", bar311.exe" only… leave userinit.exe because this is used by Windows when you log-in…
[HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\Advanced]
"Hidden"=dword:00000001
"HideFileExt"=dword:00000000
"ShowSuperHidden"=dword:00000001
[HKEY_CURRENT_USER\Software\Microsoft\Command Processor]
"autorun"="c:\Windows\pc-off.bat" –> remove "c:\Windows\pc-off.bat" or delete the autorun key.
3. go to your thumb drive, please use the folders view in the explorer and use the navigation panel on the left side when accessing the drives to avoid triggering the autorun… then delete autorun.inf and password_viewer.exe or bar311.exe
4. open notepad then type what is shown below as is…
@echo off
del /a /f c:\Windows\bar311.exe
del /a /f c:\Windows\password_viewer.exe
del /a /f c:\Windows\photos.zip.exe
del /a /f c:\Windows\pc-off.bat
pause
then save this as remove.bat then click to run…. it will remove this annoying types of PC shut-off thing of virus… ;)
and also thanks to peepz... he is the man who responsible for making me free from this virus..
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