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testmy.net Broadband  |  Main Forum  |  HELP!  |  Topic: Dual broadband connection - one works, other doesn't!? Advanced search
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Topic: Dual broadband connection - one works, other doesn't!?  (Read 2881 times)
FRALALA
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« on: May 12, 2008, 12:41:25 PM »
OK, i haven't got a clue about anything so i'm asking you for help!

Me and my sister have dual brodband connection (if that's what is called - we both use same connection). When i had my old PC and Windows XP everything was woking fine but now that i have bought new PC and have Vista nothing is working!

If my sister has a connection i cannot connect; when i unplug her cable my connection starts to work perfectly! When i turn on the cable back my connection starts to decrease until it comes to zero (cannot open any webpage, cannot download anything). Why isn't my connection working and my sisters is all the time. What seems to be a problem and how to solve it?

Lidija
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mudmanc4
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« Reply #1 on: May 12, 2008, 08:02:31 PM »
Quote from: FRALALA on May 12, 2008, 12:41:25 PM
OK, i haven't got a clue about anything so i'm asking you for help!

Me and my sister have dual brodband connection (if that's what is called - we both use same connection). When i had my old PC and Windows XP everything was woking fine but now that i have bought new PC and have Vista nothing is working!

If my sister has a connection i cannot connect; when i unplug her cable my connection starts to work perfectly! When i turn on the cable back my connection starts to decrease until it comes to zero (cannot open any webpage, cannot download anything). Why isn't my connection working and my sisters is all the time. What seems to be a problem and how to solve it?

Lidija
Sounds like a IP conflict .  Make sure the DHCP server is on in the router.

 PLease tell us your ISP, and the package you have, as well as the layout of your network devices.

 BTW, welcome to testmy.net  smiley
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FRALALA
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« Reply #2 on: May 12, 2008, 08:44:29 PM »
Thank you for replaying angel

OK, so you got me ... how do i find out all this thing you named?
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mudmanc4
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« Reply #3 on: May 12, 2008, 08:53:28 PM »
 I take it you have a modem, then a router, two computers  are hooked to it.

  What type of router is it? Do you have DSL, or Cable? Important before going to the next step.
Please post them. First.If you have Cable , goto the next step. If not, don't
 Click This it should take you to your routers interface, don't change anything that you are not familiar w/. Look around until you see the DHCP setting, make sure it is set to  ON.


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FRALALA
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« Reply #4 on: May 13, 2008, 07:31:20 AM »
Yes, i have modem, router/switch and two computers hooked on

ROUTER: SV2M101 SMART.COM and using VDSL

The link you have provided isn't working
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« Reply #5 on: May 13, 2008, 07:39:19 AM »
Quote from: FRALALA on May 13, 2008, 07:31:20 AM
Yes, i have modem, router/switch and two computers hooked on

ROUTER: SV2M101 SMART.COM and using VDSL

The link you have provided isn't working
Try http://192.168.15.1 , in the mean time, I'll look for the spec sheet for the router.
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« Reply #6 on: May 13, 2008, 07:42:22 AM »
 This should be the pDF for it, is this smartbro?
http://www.smart-com.si/media/vdsl2_a4.pdf
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FRALALA
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« Reply #7 on: May 13, 2008, 09:30:28 AM »
I have

SMART COM VDSL2 MODEM - SV2M101

The link http://192.168.15.1 isn't working, i get error page in my Opera browser
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FRALALA
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« Reply #8 on: May 14, 2008, 08:30:06 AM »
I did some searching with help, something got resolved (something to do with TCP or similar) and my connection is working ... still not as fast as my sister's tough!
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« Reply #9 on: May 14, 2008, 08:50:40 AM »
Quote from: FRALALA on May 14, 2008, 08:30:06 AM
I did some searching with help, something got resolved (something to do with TCP or similar) and my connection is working ... still not as fast as my sister's tough!
Did you change any settings, and if you did, what were they ?
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FRALALA
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« Reply #10 on: May 14, 2008, 10:26:23 AM »
Not sure i have just followed the info what to do hoping it will work (under Network)
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FRALALA
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« Reply #11 on: May 14, 2008, 10:31:06 AM »
Mind you, it's working slow (or error page opens in Opera browser) so i guess i haven't fixed it  angry
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FRALALA
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« Reply #12 on: May 14, 2008, 11:31:01 AM »
Guess what - i didn't help ... speed started to decrease and now back to going nowhere (i had to unplug my sisters cable to write this message ... how is that possible and not when we are both connected?)
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« Reply #13 on: May 14, 2008, 01:28:16 PM »
 Let me get this strait, you can get a good connection on either one or the other computers, only if there is one connected at a time, right?
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FRALALA
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« Reply #14 on: May 15, 2008, 07:09:59 AM »
Yes, my sister's connection is working OK all the time ... i can only get in if i disconnect her cable!
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FRALALA
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« Reply #15 on: May 15, 2008, 07:18:58 AM »
Example: i usually disconnect her cable when she's working (naughty mr) so i can get the highest internet speed ... when i plug the cable back in my connection works for some time (an hour, maximun 2), then it goes down to zero ... after that unable to access internet unless if i unplug my sister's cable ... i never had this problem with my old PC (i was using XP then ... does it matter ... i guess not cause my sister also has Vista on her computer)
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« Reply #16 on: May 15, 2008, 04:05:03 PM »
Quote from: FRALALA on May 15, 2008, 07:18:58 AM
Example: i usually disconnect her cable when she's working (naughty mr) so i can get the highest internet speed ... when i plug the cable back in my connection works for some time (an hour, maximun 2), then it goes down to zero ... after that unable to access internet unless if i unplug my sister's cable ... i never had this problem with my old PC (i was using XP then ... does it matter ... i guess not cause my sister also has Vista on her computer)
I'm wondering if your sister has something slurping up the bandwidth that she isn't aware of. Maybe ask her if you could  clean her computer up for her w/ a good spyware , antivirus, and then install a good firewall as well.
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SpAwNgOd
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« Reply #17 on: May 15, 2008, 04:08:24 PM »
How old is your sister, i know there are certain toys that you connect to the net that will use alot of bandwidth, ie webkins, also whose your provider
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FRALALA
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« Reply #18 on: May 16, 2008, 09:29:35 AM »
I don't think so my sister is a problem (wouldn't she be having the same problem then) ... she has everything on as she had when i had my old PC

When i press 'diagnostic' (when we are both connected) i get the message:

Your modem or router is not available

A problem with your network router and broadband modem might be preventing an Internet connection

Automatically get new IP settings for the network adapter Local Area Connection

Reset the network adapter Local Area Connection


Whn i press 'diagnostic' (when i'm only one connected) i only get:

A problem with your network router and broadband modem might be preventing an Internet connection
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