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Topic: can't remove a virus, help me please!  (Read 7450 times)
TheArtworkGuy
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« on: May 31, 2008, 10:02:26 AM »
once again i am in need of guidance.  i think i've been infected with a virus, because my computer has been randomly freezing up on me.  i've run

AVAST!
AD-AWARE
SPYBOT

multiple times and one of them deleted a trojan, but the problem still persists.  i opened up my list of processes and started googling them one by one, and noticed that i had three instances of svchost.exe running...i thought this was kind of suspicious, so i shut down a few of them.  apparently it's a critical system process and it gave me a 30 second countdown and restarted my computer, lol.

i'm running windows xp professional.

anyone have any ideas?
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TheArtworkGuy
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« Reply #1 on: May 31, 2008, 10:04:23 AM »
i also had 3 different CLI.exe's running, and i have 4 svchost.exe's running..
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TheArtworkGuy
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« Reply #2 on: May 31, 2008, 10:07:17 AM »
my god, svchost.exe is copying itself like crazy, now there's 6! oh noes, what do i do?!
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mudmanc4
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« Reply #3 on: May 31, 2008, 10:44:07 AM »
 You contracted something man, just do your deep scans in safe mode, or did you try this already ?
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TheArtworkGuy
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« Reply #4 on: May 31, 2008, 11:10:08 AM »
i'll give that a shot, thanks.
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Sequoia
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« Reply #5 on: May 31, 2008, 11:44:53 AM »
Many times a virus hides in your system restore points.Disabling that temporarily then running the scan usually gets rid of the virus.
The bad side of this is you lose the previous restore points.
So another form of backup is good to have before you do this.Of course a currant backup would have the virus but would get you back to where you are now if need be.
If all went well then you could just erase the backup with the virus.
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Dark06
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« Reply #6 on: May 31, 2008, 01:10:50 PM »
Could be spyware

looks more like it to me than a virus
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tommie gorman
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« Reply #7 on: May 31, 2008, 01:42:46 PM »
Try this one maybe.
http://www.ewido.net/en/onlinescan/

Or this one.
http://www.grisoft.com/ww.virus-removal.ndi-67751
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grift3r74
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« Reply #8 on: June 02, 2008, 07:37:54 AM »
Quote from: TheArtworkGuy on May 31, 2008, 10:04:23 AM
i also had 3 different CLI.exe's running, and i have 4 svchost.exe's running..

3 CLI's are normal... It is used by ATI video cards... mine has 3 also
Try closing the control panel in the tray and there will be only two...

I dont know about the others...
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jared
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« Reply #9 on: June 02, 2008, 11:13:20 AM »
What you really should do is boot up in Safe Mode w/ Networking and run the tools tommi suggested.

If that doesn't work, you may have to manually edit your registry. I will get into that later after you do that. ^^
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TheArtworkGuy
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« Reply #10 on: June 02, 2008, 03:03:49 PM »
thank you everyone for your help!  i ran all my virus scans in safe mode, and even though they found nothing it has not frozen up since.  i'll keep you guys updated if it happens again.
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AlucardHS
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« Reply #11 on: June 16, 2008, 11:17:02 PM »
I have a solution to fix this

Reformat

and stop Downloading Porn !!!
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tommie gorman
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« Reply #12 on: June 17, 2008, 12:00:27 AM »
Quote from: AlucardHS on June 16, 2008, 11:17:02 PM
I have a solution to fix this

Reformat

and stop Downloading Porn !!!
So your saying that because that fixed your computer??   wink
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« Reply #13 on: June 17, 2008, 12:14:44 AM »
Quote from: tommie gorman on June 17, 2008, 12:00:27 AM
So your saying that because that fixed your computer??   wink

I reformat once a year to keep it running good.

I tell that to others cause they don't know how to get there porn without getting infected with something.
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« Reply #14 on: June 17, 2008, 01:36:38 AM »
Just use common sense I always say ( as to getting infected with sites ). And it sure does make them keep running smooth. (reformatting )
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« Reply #15 on: June 17, 2008, 01:48:48 AM »
Yea and how many people use or even have "Common Sense" when on the internet?

See what I did there?
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TheArtworkGuy
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« Reply #16 on: June 17, 2008, 07:00:39 AM »
i used a system restore and it was cool for a week but then froze again. i think it might be a hardware problem.
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tommie gorman
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« Reply #17 on: June 17, 2008, 11:03:43 AM »
Or maybe you need to clean it with system restore off.
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« Reply #18 on: June 17, 2008, 12:50:33 PM »
I would try a different video driver. W/o re reading the thread, seems i remember u saying u used omega drivers?
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TheArtworkGuy
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« Reply #19 on: June 17, 2008, 01:16:22 PM »
i recently downloaded a directx10 video driver. come to think of it, that's just about the same time the problem started.
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« Reply #20 on: June 17, 2008, 01:21:36 PM »
Do u have a dx10 capable card?
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« Reply #21 on: June 17, 2008, 02:48:03 PM »
it works with it i think.. radeon x1650
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ghostmaster
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« Reply #22 on: June 17, 2008, 03:42:16 PM »
On a side note, 6 svchosts isn't unusual, I have 6 now, and I'm clean as a whistle.  The random freezes could be caused but a lot things..
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« Reply #23 on: June 17, 2008, 06:37:59 PM »
 Unless this one is not what you have, your card is not DX10 compatible. Running a DX10 driver would cause issues like you are having. or worse.
http://ati.amd.com/products/radeonx1650/specs.html
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TheArtworkGuy
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« Reply #24 on: June 17, 2008, 07:03:14 PM »
yeah, that's the one i have
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« Reply #25 on: June 18, 2008, 03:13:51 AM »
Quote from: TheArtworkGuy on June 17, 2008, 07:03:14 PM
yeah, that's the one i have
Well then that is one problem at least. Get rid of the DX10 stuff, you don't need it.

 Start here look for the latest driver.  These usually work very well.

 Is it the  "Pro "   ,  XT , or the Pro AGP ?

 Look for the ATI drivers here
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TheArtworkGuy
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« Reply #26 on: June 18, 2008, 07:03:19 AM »
i have the XT turbo
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onegoodman
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« Reply #27 on: June 18, 2008, 08:20:57 AM »
If you still need help getting rid of a virus. Go to http://majorgeeks.com I know some will help you their.
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« Reply #28 on: June 18, 2008, 01:37:28 PM »
I dont think u have a virus, u have the wrong driver , did u change yet?
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TheArtworkGuy
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« Reply #29 on: June 18, 2008, 01:42:22 PM »
well, i downloaded the drivers you gave me, and now the computer don't work lol.  i'm on my laptop now..

when i restarted my computer it said something like IDE drive failure, and then it kept trying to load some sort of NVIDIA thing and it kept failing.

it never got to windows, now the computer says

DISK BOOT FAILURE, INSERT SYSTEM DISC AND PRESS ENTER


omgwtfbbq! what do i dO?
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TheArtworkGuy
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« Reply #30 on: June 18, 2008, 01:43:43 PM »
kept trying to load NVIDIA Boot Agent
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« Reply #31 on: June 18, 2008, 03:10:18 PM »
If you can go into safe mode and do a system restore.

If I were you I would get the right drivers from the manufacture of the laptop and use them. Sometime they have their own drivers and the ones on the video card manufacture web site  do not always work.
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TheArtworkGuy
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« Reply #32 on: June 18, 2008, 03:18:22 PM »
after a few restarts it loaded up like normal but then froze a few times.  someone advised me that since my hard drive is still working, then my O