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Topic: Not recognizing DVD+R DL media  (Read 1815 times)
jags4560
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« on: June 17, 2008, 11:11:29 PM »
Hey everybody!  Smile

I'm having some trouble with my DVD burner. It doesn't seem to want to recognize DVD+R DL. Which it should be able to both read and write without any issue. Discs are brand new and tried several different ones.

Scoured the internet found many others with this same problem but no real solution.

Drivers appear to be up to date. Looked for a new firmware but couldn't be for sure which to use.

Here's what I get from Nero InfoTool:



I'm running Vista Ultimate completely updated. Not sure what other information would be helpful to add.
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mudmanc4
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« Reply #1 on: June 18, 2008, 03:00:06 AM »
 I take it you have went into device manager, and uninstalled the device,  and all components, (shut down ) unplugged the device, restarted, then shut down, then plug the device back in, and restarted. ???
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jags4560
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« Reply #2 on: June 18, 2008, 11:37:23 PM »
Yup. Tried all that. No luck. Not really sure what's going on.
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AlucardHS
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« Reply #3 on: June 19, 2008, 01:13:51 AM »
Look on the front bezel of the CD-ROM and it should say all that it can do and the formats it supports.
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jags4560
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« Reply #4 on: June 19, 2008, 01:56:41 AM »
Here's the drive:
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Sequoia
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« Reply #5 on: June 19, 2008, 12:06:59 PM »
I'm not an expert on this but did you flash the firmware on this drive?
If you did that could be the problem.
Nero info tool also shows ; Lightscribe software is not installed that might or might not be a problem.
Also shows no Region code.
You might try a slower read speed.
Does it recognize single layer DVD +R ?
Last try Verbatim or Taiyo Yuden discs.
Even on Verbatim avoid ones made in India or Viet Nam.Try to get made in Japan or Taiwan.I wish I could say Made in America but there are none.
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SayGoodie
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« Reply #6 on: June 19, 2008, 12:54:25 PM »
Quote from: Sequoia on June 19, 2008, 12:06:59 PM
Even on Verbatim avoid ones made in India or Viet Nam.Try to get made in Japan or Taiwan.I wish I could say Made in America but there are none.

Mexico is in America  smiley
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jags4560
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« Reply #7 on: June 19, 2008, 11:14:02 PM »
Quote from: Sequoia on June 19, 2008, 12:06:59 PM
I'm not an expert on this but did you flash the firmware on this drive?
If you did that could be the problem.
Nero info tool also shows ; Lightscribe software is not installed that might or might not be a problem.
Also shows no Region code.
You might try a slower read speed.
Does it recognize single layer DVD +R ?
Last try Verbatim or Taiyo Yuden discs.
Even on Verbatim avoid ones made in India or Viet Nam.Try to get made in Japan or Taiwan.I wish I could say Made in America but there are none.

I had intended to attempt to upgrade the firmware but i couldn't figure for sure the exact one I needed so I just let that be.

I don't think lightscribe makes any difference. As far as I understand that's just to make designs on the disc.

It reads all other types of discs fine. Just seems to kinda hang up on these.

How would I go about changing to a slower read speed?

I'll hit the store this afternoon and grab some Verbatim discs see if that makes any difference. Smile

Thanks for all the suggestions.  cool
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