Recommended Tests

Guys, I've been suffering with this problem. I'm a webmaster and the first thing I do is upload files...and I can't.  Not with Smart Bro anyway.  I've checked with my host and my firewall, everything's fine.  Tried uploading with both my PC and laptop with the same ISP, same results.  And when I try it with my PLDT MyDSL connection, I can upload fine.

In my current area, we only have Smart bro so I have to sacrifice a LOT of things since I feel like I'm being robbed of the services that I think I should be getting from what I'm paying.

Anyway, anyone knows a fix for this?  I tried uploading small files (mere 50kb) and won't upload them.  If they ever upload (through FTP), it will say 100% complete but the file itself is not.  But that's just 25% of the time, mostly it will simply said UPLOAD FAILED.  Is there a way to get rid of this problem?  Do I have to call some Smart support service?  'Cause I swear I might not control myself.

Thanks in advance.

P.S.  I tried both uploading in FTP and HTML Uploader, no use. 

@tricoven

hello & welcome to testmy.net

so far this is the first time i read a post of this kind of predicament. i have a few questions:
can you open your canopy page?
if yes, did you check your sustained uplink data rate?

maybe from your reply we can suggest a solution 

have you tried accessing it with another browser? what steps did you use?

I got an improvement, I finally accessed my canopy page and did the tweaks.  My problem still relies on the fact that my uploads still fail. I tried everything even shutting down my firewall, it just fails.