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great site this is...

I'm not familiar with Cox seeing as though my isp is Comcast. But it took a looong time and alot of complaining for them to update my street. worst case scenario is your area network is out of date like mine. If youre lucky its a simple static issue within your house network ie: cabling kinks or bad spliter. Cox will start there if its not your pc, modem or router. have they ran any tests on there end checking to see if your modem is in the red? thats the first check point...

One thing i noticed a long while back, when i did the cablenut tweaks. My neighborhood was out of date and sluggish, but i was able to (with cablenut) bring my download speeds way up. Strangly at the cost of my upload drastically... once my neighborhood was updated (2.5 years of complaining constantly) i was able to not only hit my upload, but with cablenut exceed it greatly (along with download of course). so you need a starting point ie: multi pc's to check speed at your home, to eliminate your given machine. secondly Cox needs to check your modem and look for any red flags ie: feed back. next would be cable or splitter issues. lastly, after a lot of complaining, they just miiight check your area network for any issues. GL

First thing to do is check with your neighbors to see if they are getting the same performance as you.

If they are also getting slow upload performance then, most likely, Cox has allocated the available bandwidth in a way that keeps the minimum number of users complaining.

Pretty much standard operating procedure for all ISPs.

If it is just you then contact Cox's tech support.