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Wassup testmy.net ^_^
I was wondering if anyone can help me a little bit cause im getting a bit sad about this now as i am a student and don't (can't afford) a tv so i like to watch online (bbc iplyaer etc.) but my internet is lacking somewhat :/.
I am with Virgin Media, the package advertised and my network and sharing centre page both say 54 Mbps AND i have have done all the steps here http://www.testmy.net/t-18907 and a number of things here http://www.testmy.net/t-2097 (internet explorer connections bit, using norton and nothing else, have a windows updates, have run CCleaner (was a step in the first link)).
here is my test results:

Your connection is: 41 Kbps or 0 Mbps
You downloaded at: 5 kB/s
You are running: 1 times faster than 56K and can download 1 megabyte in 204.8 second(s)
Member Ident:Username:TomBurl
Test Time:: 2009/10/22 - 5:04pm
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 (.NET CLR 3.5.30729)
Test ID: NBV6R3H04 (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: May need help : running at only 1.41 % of your hosts average (co.uk)
This was tested from a 97 kB file and took 19.241 seconds to complete

Oh and i am using windows vista and firefox =] plz can someone help me lol
kind regards,
T.Burl

Are you connecting via Ethernet or USB to your modem?  Ethernet better.

And have you rebooted your modem in the last 30 days? And then also reboot your computer.

Have you tried looking for a newer version of the USB drivers for the modem?

Maybe you have the name of the modem?

And what is your subscribed speed package? 10Mbps. 20 Mbps. 50 Mbps.
Since 54Mbps should just be a number that your computer connects to the modem at. You will see it if you hover over the little computers icon in the bottom right of your browser.

That speed you are looking at is the Transfer speed between your computer and router. It is not your connection speed.  I did the same thing when i first got broadband. What is your internet speed suppose to me at(advertise speed)?

Possibly the 'new' modem has a 'used' power supply cable(with transformer in the plug) and that needs to be replaced.  The transformer gets weak, the warmer it gets and yada yada....

To see if the power supply on the modem is the cause, Unplug the power plug for about half an hour and then plug it back in again. Then do a speed test right away. See if any difference.

You wouldn't happen to have extra toolbars under that screen capture? Norton , etc. Maybe disable them to see if any difference.

Norton itself will kill your speeds. I'd say use Avast or AVG. Both free and much lighter on speeds.