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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  Adelphia Communications  |  Topic: ADELPHIA SPEED UPGRADE NEXT MONTH!!!! Advanced search
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Topic: ADELPHIA SPEED UPGRADE NEXT MONTH!!!!  (Read 12088 times)
Corvux
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« on: February 23, 2005, 11:12:18 PM »

 :haha: Shocked
i talk to technical support and this its what i get!!!

Status: Your problem is not being assisted any more.
 
Problem: Connection Issues
 
 user corvux has entered room
analyst Michael S has entered room
Michael S> Thank you for contacting Adelphia's High Speed Internet Support. Please describe how I may assist you while I look into your account information and contact history.
corvux> hi
corvux> i need to know whats the problem with my speed?
Michael S> What kind of problem are you having?
corvux> its too slow
Michael S> Are you downloading files? Or are pages loading slowly?
corvux> two
corvux> i make a speed test and i got this
corvux> Your connection is: 464 Kbps (about 0.5 Mbps)
You downloaded at: 57 kB/s
Your TRuSPEED: ^info^ 496 Kbps :: 61 kB/s (7% overhead factored)
Bottom Line: You are running: 8 times faster than 56K and can download 1 megabyte in 17.96 second(s)
Diagnosis: May need help : running at only 18.67 % of your hosts average (adelphia.net)

corvux> hello??
Michael S> It appears to be a known issue the engineers in your area are working on.
corvux> i hear that is a speed upgrade that is true or not?
Michael S> Speeds will be upgraded beginning next month.
corvux> for free?
Michael S> That is correct.
corvux> ok thats the problem!! i understand now
analyst Michael S has left room
 :haha: :haha: :haha: :haha:
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« Reply #1 on: February 24, 2005, 06:35:54 AM »

Funny.. "Michael S" Must have a brother or 3. I was just talking to "him" last night from Earthlink's tecc support :rolleyes2:
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*~ Member Since: September 20, 2004 ~*
running 10s outbound test (client to server) . . . . . 5.01Mb/s
running 10s inbound test (server to client) . . . . . . 20.62Mb/s

Download Connection is:: 21252 Kbps about 21.25 Mbps Download Speed is:: 2594 kB/s
Upload Connection is:: 4440 Kbps about 4.4 Mbps Upload Speed is:: 542 kB/s


Maverick-DBZ-
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« Reply #2 on: February 25, 2005, 02:47:13 AM »

They use fake names. That really gets to me.  evil Only for online support though. Confused
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Corvux
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« Reply #3 on: February 25, 2005, 05:41:43 PM »

i talk real if you don't mind thats your problem that's the real conversation if you don't belive it's your problem
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Maverick-DBZ-
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« Reply #4 on: February 25, 2005, 08:23:20 PM »

I do believe you Corvux! I'm just saying that his name was probaly fake. Geezzz man you don't have to be all pissed off about it,
« Last Edit: February 25, 2005, 08:25:37 PM by Maverick-DBZ- » Logged

Ripper
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« Reply #5 on: February 26, 2005, 08:41:27 AM »

Mine was upgraded on Tuesday.I have Basic HSI and they changed it from 3000/256 to 4800/463,much faster.You need to reboot your modem for change to take affect.Adelphia Speed Test  results.


* adeltest.gif (5.97 KB, 646x327 - viewed 1258 times.)
« Last Edit: February 26, 2005, 09:56:50 AM by Ripper » Logged

Adelphia 4000/384 HSI
RCA DCM425r Cable Modem
Maverick-DBZ-
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« Reply #6 on: February 26, 2005, 02:58:41 PM »

Thats cool Ripper where do you live?
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Ripper
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« Reply #7 on: February 26, 2005, 03:04:02 PM »

West Palm Beach,FL
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Adelphia 4000/384 HSI
RCA DCM425r Cable Modem
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« Reply #8 on: February 26, 2005, 03:12:39 PM »

Lucky you! I'm in West HollyWood, CA and I won't be getting those speeds upgrades until at least the middle to end of March. Confused


Where did you get those stats from?
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Ripper
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« Reply #9 on: February 26, 2005, 05:57:26 PM »

It's the Adelphia HSI Speed Test Site.I get my best speeds on it. http://speedtest.adelphia.net/customerdiag/speedtest/
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Adelphia 4000/384 HSI
RCA DCM425r Cable Modem
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« Reply #10 on: March 01, 2005, 02:48:03 AM »

Cool thanks! I'll be sure to check it out once I get sometime. cool
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ps2mike
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« Reply #11 on: March 01, 2005, 05:16:11 AM »

Okay my turn!



* speed.gif (8.89 KB, 622x307 - viewed 1036 times.)
« Last Edit: March 01, 2005, 05:22:26 AM by ps2mike » Logged

BAF
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« Reply #12 on: March 01, 2005, 02:35:38 PM »

argh, most areas already have the upload
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Maverick-DBZ-
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« Reply #13 on: March 03, 2005, 09:14:51 PM »

YAP! I just got my upload to 768, but my download is still 3000. Which is fine I guess. ;) I'm hoping for 4000/768 later on. evil6


* adelphia.jpg (71.83 KB, 617x207 - viewed 998 times.)
« Last Edit: March 03, 2005, 10:05:54 PM by Maverick-DBZ- » Logged

resentment
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« Reply #14 on: March 06, 2005, 03:01:24 PM »

They updated me too. My speed is faster on here than it is from their actual speed test.
Your result 2447.08 Kbps<----My result from adelphia.

::::::::::.. Download Stats ..::::::::::
Connection is:: 4394 Kbps about 4.4 Mbps (tested with 2992 KB)
Download Speed is:: 536 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Sun Mar 06 2005 16:00:46 GMT-0500 (Eastern Standard Time)
Bottom Line:: 78X faster than 56K 1MB download in 1.91 sec
Diagnosis: Awesome! 20% + : 70.38 % faster than the average for host (adelphia.net)
Validation Link:: http://testmy.net/id-EUPR519VQ

And my result from here.-----^
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