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Topic: What type of speeds are typical for Starband?  (Read 25684 times)
Mr Ranger
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« Reply #15 on: March 24, 2005, 09:24:47 AM »

Your are absolutely right Vern.  I was trying to give him the benefit of the doubt.  It is apparent he is not spending his hard earned money.  Try plunking down $800.00 for equipment up front for the privilege of being under contract for additional $70.00 every month.  And then after 14 months with warranty expired having your modem go bad as many others had also.  Then to be told the replacement modem was additional $400.00!  Then, since the middle of November till now speeds throttled on newsgroups to below dial up speeds.  Then, being threatened almost daily with termination because you have no line of sight to the broken satellite they are trying to move everyone to in the middle of the winter, not knowing if you will have service tomorrow.  I could go on and on, but as mentioned it The Starband Experience is well documented in alt.starband.general, unfortunately the group is only available on Starband's server.

Mr Ranger
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Mr Ranger
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« Reply #16 on: March 24, 2005, 09:30:46 AM »

Not more than two minutes after the above post I went to alt.starband.general and this was the first post I read, it pretty much sums everything up:

"is there any truth that starband has acquired another transponder on IA-7?
What is the advanced technology that ia7 has that amc4 doesn't? if ia7 is
better than amc4 why is starband leaving business users on amc4. if I
purchase 48x will they leave me on amc4? will starband be shutting down amc4
at sometime? I have seen many posts that claim that ia7 is getting worst all
the time while amc4 was getting better until they started throttling it. is
this being done to "encourage" amc4 users to move to ia7? after they get
everyone moved to ia7 won't that sat be extremely overcrowded? if so this
means that service will never get better and only be degraded further? I
know that I'm asking a lot of question, but I am trying to justify staying
with starband. I came to starband at the time they rolled out the 360 and I
am hesitant to leave but other options are becoming available. thank you for
you help. I would discuss this with starband but I am reluctant to believe
anything from them at this time. that is if I could ever get them on the
phone to pose these very same question.
thanks again"

I left out the posters ID, but you get the picture.

Mr Ranger
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Jeffery_H
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« Reply #17 on: March 24, 2005, 12:43:18 PM »

I wanted to reply to my last post.

Vern:

It would seem like you could be a shill too given your stance on not believing and accusing somone when the facts are not known. In case you didn't read very clearly my last post, I mentioned Wild Blue. So, to go on record I don't care what you or anyone else buys, be it Starband, DirecWay, Wild Blue or company X. Buy whatever you choose and like and I'll do the same.

What I was trying to point out is that I know 5 people with 484 Starband business accounts that are STILL getting excellent performance. I will ask for some test scores from them and post them here when I get them. Some of them are on another popular web site and a couple of others are on an overclocking site so it may take a little time. But I will try to get them posted here when possible, it may take a several weeks though since we do have other things to do.

All I can say is that I have no reason to doubth them and two I know personally. Like it or not, it does depend upon what package you have. What I'm referring to is the Starband 484 package that has already been mentioned in my previous post. The other lower end packages are having trouble at this time, but the 484 seems to be a higher priority for them to keep those customers happy.

Mr Ranger:

You said "Try plunking down $800.00 for equipment up front for the privilege of being under contract for additional $70.00 every month. "

You didn't read my last post very carefully. The price you quoted would be a drop in the bucket for me because my only other choice is a fractioned T1 that would cost $800 PER MONTH. So, the cost for equipment, setup, replacments, and monthly fees even at $150-$160 monthly with NO CONTRACT would be a very viable option for me in comparison.

What I said about Starband does NOT apply for anyone other than those with 484 accounts. I have heard of problems with the less expensive accounts  as you point out. Since you say you are paying only $70/month, then it's not a 484 account.

Even those with DirecWay report getting better performance and service from the high-end office accounts as opposed to any of their cheaper packages. While there are issues with both the 484 and DirecWay office accounts too, they are still better performance in that tier. For example, if 3xx users are reporting 70kbs, then 484 users almost always report 150+kbs. Same with DirecWay, speeds are almost always better with the higher end packages (not always, but most times).

It also depends upon your repoint, how it was installed, cables used, proper grounding, etc. Details are very important, rather than some saying simply "stay away", which is still a good chuckle (it gives no details).

Buy what you want, where you want, DirecWay, StarBand, Wild Blue or company X. I will be going 484 or Wild Blue myself this Summer and will let you know how things pan out. In the mean time, I'll try to get reports on both the 484 and DirecWay office packages and post them.

Best of luck.
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Mr Ranger
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« Reply #18 on: March 24, 2005, 01:02:00 PM »

Vern and myself are Starband customers and are speaking from personal experience, not heresay.  I have been a customer for 3 1/2 years, in which much of that time have been very satisfied.  Yet since last November the service has been terrible and we really don't know when or if things will get back to normal.  So that is why many would say "stay away".  Once you start spending your money you will be in a better position to comment.  Remember the old saying: "Talk Is Cheap"

Mr Ranger
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fikester
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« Reply #19 on: March 24, 2005, 03:14:05 PM »

Jeffery_H,

I see you posted a speed test without vaildation links or host stats?

Looking into the partial links in the test you posted it shows a host of 80.22...the average scores are listed for that host shown below. They are hardly worth $150 month to me!

Download Stats

 
Host: 80.22

80.22 Download Average = 640 Kbps :: 78 kB/sec --- 133 records found (30 days of logs)
 
 
Upload Stats

 
Host: 80.22

80.22 Upload Average = 87 Kbps :: 11 kB/s --- 25 records found (30 days of logs)
 
 
 
« Last Edit: March 24, 2005, 04:17:33 PM by fikester » Logged

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vern
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« Reply #20 on: March 25, 2005, 01:10:04 PM »

The problem with SB is a simple one.
In may of last year when I signed up they had 5 transponders on 2 satellites.
After my dish was moved to an unobstructed location I was averaging well over 1 meg down and 115 k up even during primetime.
The problem began in December when they started moving clients from one of the transponders on AMC 4 to the other one on that bird; the one I was on.
On janurary 1 st they had 4 transponders on 2 satellites.

As things stand right now they have 3 full transponders on T 7 and part of a transponder on AMC 4 which they may be squatting on as they will not give a clear answer when asked for how long they will have it.

They are reducing capacity all the while still adding new accounts.

Even if this is rocket science, the math is still simple.

Reduced capacity / increased number of users = ?
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fikester
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« Reply #21 on: March 25, 2005, 01:48:27 PM »

The almighty $    ......  its found in the business bible of greed it reads a little different than king james version.
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Jeffery_H
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« Reply #22 on: March 25, 2005, 05:52:03 PM »

Mr Ranger:

You obviously didn't read my last post very close. I said a couple of those users were friends and I certainly TRUST them over you. So please refrain from making assumptions about the validity of the data I receive. Also, in regard to the money, a T1 would cost me $800 MONTHLY as I pointed out twice now. So the cost of equipment and $150/month service is CHEAP in comparison so I fail to see your point of the spending issue. Bottom line is your opinion is your own and I was just pointing out many are HAPPY with their service. But buy what you want where you want, it makes no difference to me. Wild Blue may in fact be better, but it's still not a viable option yet.

Vern:

I thought Starband was going to have a new satellite up in April or so to handle all this and the outage issues. "they should have a new sat just east of GE-4 by april" is what one 484 customer said last month. Are they not getting that ready still? What's the latest news on that and the transponders? I would be courious myself to know the current status on them.
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Mr Ranger
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« Reply #23 on: March 25, 2005, 06:44:00 PM »

Jeffery, listen friend, I have the service, you don't.  I use it everyday, you don't.  The service is terrible right now.  For web browsing, which is what most people do most of the time, with starband's latency which you know nothing about, dial up is faster.  If I had a dial up option available to me right now I would gladly switch back.  Starband's service right now is not worth the price.  Below is todays speed test.  Remember, newsgroups are throttled at speeds slower than 33k dial-up.  Look carefully at the speed test below which has been trpical for the last 4 months and ask around and see how many people would be willing to pay $70.00 a month.  You won't find many takers!  So that is why many Starband customer WOULD say STAY AWAY.

Mr Ranger


Your connection is: 184 Kbps      (about 0.2 Mbps)
You downloaded at: 22 kB/s
Your TRuSPEED: ^info^ 197 Kbps :: 24 kB/s (7% overhead factored)
Bottom Line: You are running: 3 times faster than 56K and can download 1 megabyte in 46.55 second(s) 
Diagnosis: May need help : running at only 54.44 % of your hosts average (4.22) 
 
Results Comparison     
 
      ::You::
      4.22 (338 Kbps)
      Typical Cable (1500 - 3000)
      Typical DSL (256 - 1500)
      Satellite (700)
      ISDN (64 - 128)
      Dial Up (28.8 - 56)
Note:Your speed should be within the blue for your connection type. If you score higher... SMILE!
     

This was tested from a 1496 kB file and was downloaded in 66.672 seconds

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Jeffery_H
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« Reply #24 on: March 25, 2005, 10:56:59 PM »

Mr Ranger:

You quote validation, yet don't post any validation links which is very strange. Also, you fail yet again to adress what type of account you have. Failing time and again to read my posts, I think it will be impossible to communicate with you further on this matter. I have always said 484 ACCOUNTS ONLY for the information I provided. Obviously you DO NOT have the 484 account which validates what I was saying about them not having the priority or speeds of many (not all) that do have 484 accounts.

I have posted a request and will be talking with my friends soon about getting some speed tests on their current 484 accounts, but I somehow doubt that will help you since again that does not apply to your account.

Sorry, but you miss many of the posts I've already outlined about other factors regarding possible issues with your poor service. What satellite/transponder you are on? Have you checked your dish, wiring, etc? Is it grounded correctly and if so whom did it and when? etc. You will need to provide specifics if you want help, otherwise the posts you have made do nothing but ramble about poor service.
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Mr Ranger
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« Reply #25 on: March 25, 2005, 11:53:38 PM »

Jeffery,  Sorry for not being able to post Validation, for some strange reason the last few times I've ran the test a box is hanging over the results saying:  Querying / Sending Data to Database.  Therefore the box that has the link is not showing. 

I mentioned several times that my service was $70.00 a month.  A 480 can not be had at that price therefore, I have a 360, as do the overwhelming majority of their customers.  Regardless though if you have a friend that has access to alt.starband.general, if you were to spend a day or two or three reading the post over the last number of months you would find an overwhelming majority dissatisfied with Starband over the last few months.  Too, everyone is being moved to IA-7, do a Google search on that bird and you will see a very scary picture.  I certainly would not spend $800.00 for equipment and be on that bird right now.  Look and you will see that the smart companies have all left IA-7, the bird is practically empty.  The way Starband is doing business right now I would certainly not advise anyone to sign on. 

There are no issues with "my" system.  All starband subscribers service as been severely throttled.


Mr Ranger


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Mr Ranger
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« Reply #26 on: March 26, 2005, 12:12:19 AM »

Jeffery,  With firefox was able to test properly.  Notice this is well past peak.  Speeds right now are throttled.  I used to run 3 or 4 times faster.  Again, Newsgroups are slower than dial up.

Mr Ranger

::.. Download Stats ..:::
Connection is:: 187 Kbps about 0.2 Mbps (tested with 1496 kB)
Download Speed is:: 23 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Sat Mar 26 2005 01:07:16 GMT-0500 (Eastern Standard Time)
Bottom Line:: 3X faster than 56K 1MB download in 44.52 sec
Diagnosis: May need help : running at only 31.53 % of your hosts average (starband.net)
Validation Link:: http://testmy.net/stats/id-HSYRDK8OM
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fikester
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« Reply #27 on: March 26, 2005, 06:02:54 AM »

Jeffery_H,

I showed you what the host 80.2 average is only half of what you posted. Point is the regular SB account shows about the same average scores on this test site for about 1/3 the price? Whats the other $80 or more/month to SB for?
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« Reply #28 on: March 26, 2005, 06:41:36 AM »

481 modem:

::::::::::.. Download Stats ..::::::::::
Connection is:: 749 Kbps about 0.7 Mbps (tested with 2992 kB)
Download Speed is:: 91 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Sat Mar 26 2005 07:36:49 GMT-0500 (Eastern Standard Time)
Bottom Line:: 13X faster than 56K 1MB download in 11.25 sec
Diagnosis: Awesome! 20% + : 26.31 % faster than the average for host (starband.net)
Validation Link:: http://testmy.net/stats/id-HFCZ51IJE

Best I've seen for quite some time and they finally stopped using the 80.22 proxy: Note the host  IP resolves to starband.net.

Now if they would unthrottle the news server I would stop complaining.
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fikester
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« Reply #29 on: March 26, 2005, 07:11:37 AM »

Vern could you post an upload speed, monthly fees, contract length, equipment/install cost?

::::::::::.. Download Stats ..::::::::::
Connection is:: 1014 Kbps about 1 Mbps (tested with 1496 kB)
Download Speed is:: 124 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Sat Mar 26 07:57:35 EST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.26 sec
Diagnosis: Awesome! 20% + : 22.17 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-TNJE54FQ8


::::::::::.. Upload Stats ..::::::::::
Connection is:: 89 Kbps about 0.1 Mbps (tested with 579 kB)
Upload Speed is:: 11 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Sat Mar 26 07:04:47 EST 2005
Bottom Line:: 2X faster than 56K 1MB upload in 93.09 sec
Diagnosis: Awesome! 20% + : 117.07 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-NSQU9MZB3

I get the above results for 59.99/month, contract 15months ..... 499 equip, free install.

Believe me I will get DSL   the day its available here, but will not pay $159/month (484 model) for any satellite connection from any company at this point. No way!
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