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Topic: PCX 2000 modem  (Read 5890 times)
philp
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« on: May 15, 2005, 07:36:34 AM »
Anyone using this Toshiba modem and having problems? I've had mine for 15 months and recently have had a couple of shut downs. Cable light flashing slowly and no connection to the 'Net. The side (or bottom, depending on how you place it) also seems to be too warm when it happens. After a while I can reconnect and the unit is noticeably less warm.

It came free with the free installation but if I need to replace it, can anyone suggest a good one?
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FallowEarth
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« Reply #1 on: May 15, 2005, 07:56:26 AM »
hey Philip....who is your ISP, and in what geographic region are you located?  Modems will get hot if there is not enough room for proper ventilation, and that may cause connectivity issues....but that is a good modem and shouldn't be losing bloc syncs or dropping connection too often
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FallowEarth
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« Reply #2 on: May 15, 2005, 08:06:48 AM »
btw (i know, dbl post)...but is there a way to find out a member's ISP, etc. without having to ask them? just wondering....
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philp
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« Reply #3 on: May 15, 2005, 09:05:23 AM »
It's Earthlink & I'm in SE Texas. Modem has good ventilation, BTW. The cable light on it flashes slowly when the problem happens. I've got a service call scheduled for Wednesday but if I have to buy a new modem, I want to get a good one.
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dn0
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« Reply #4 on: May 15, 2005, 09:20:00 AM »
Quote from: philp on May 15, 2005, 09:05:23 AM
It's Earthlink & I'm in SE Texas. Modem has good ventilation, BTW. The cable light on it flashes slowly when the problem happens. I've got a service call scheduled for Wednesday but if I have to buy a new modem, I want to get a good one.

I'd say you can't go wrong with the Motorola SB5100.

I see very few problems with these modems.

http://www.newegg.com/Product/Product.asp?Item=N82E16825122104
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Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
FallowEarth
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« Reply #5 on: May 15, 2005, 09:23:06 AM »
Quote from: philp on May 15, 2005, 09:05:23 AM
It's Earthlink & I'm in SE Texas. Modem has good ventilation, BTW. The cable light on it flashes slowly when the problem happens. I've got a service call scheduled for Wednesday but if I have to buy a new modem, I want to get a good one.

sounds like it could be a modem issue, or possibly outside lines...either way, ISP should hook you up righteous  evil6
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philp
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« Reply #6 on: May 15, 2005, 09:31:58 AM »
It should be under warranty then, you think? That would be cool!
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FallowEarth
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« Reply #7 on: May 15, 2005, 09:32:50 AM »
yeah, you probably lease it from Earthlink
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philp
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« Reply #8 on: May 15, 2005, 09:33:43 AM »
Quote from: dn0 on May 15, 2005, 09:20:00 AM
I'd say you can't go wrong with the Motorola SB5100.

I see very few problems with these modems.

http://www.newegg.com/Product/Product.asp?Item=N82E16825122104

Looks like a good one.  icon_thumleft
I'll keep it in mind. Thanks.
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philp
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« Reply #9 on: May 15, 2005, 09:34:03 AM »
Quote from: FallowEarth on May 15, 2005, 09:32:50 AM
yeah, you probably lease it from Earthlink

Excellent!
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dn0
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« Reply #10 on: May 15, 2005, 09:38:49 AM »
Does Earthlink re-sell cable modem service in your area?
Who is the actual cable company there?
The actual docsis service must be through them.
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Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
philp
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« Reply #11 on: May 15, 2005, 09:46:03 AM »
Time Warner is the actual "provider". But the same 5000/384 package from RoadRunner is $3 a month more and that's only if I subscribe to Time Warner digital cable too. Not real sure I understand that.  Rolling Eyes
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FallowEarth
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« Reply #12 on: May 15, 2005, 10:04:48 AM »
Quote from: philp on May 15, 2005, 09:46:03 AM
Time Warner is the actual "provider". But the same 5000/384 package from RoadRunner is $3 a month more and that's only if I subscribe to Time Warner digital cable too. Not real sure I understand that.  Rolling Eyes

Yeah, TWC is big on bundled packages  Rolling Eyes  but if you're not sure who supplied your modem, just call up the local office and they should be able to tell you
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philp
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« Reply #13 on: May 15, 2005, 11:16:29 AM »
It was Time Warner that supplied everything, including the installation. And the monthly bill.  Shocked

Anyway, it seems to be their problem and not the modem. Reason I say that now is because it's working fine again. Yesterday morning it did the same thing between roughly the same hours, 8:30 A.M. and 10:30 A.M. Before and after those times it worked (and is working) just fine.

I just spent 25 minutes on hold waiting to talk to someone about it, but got tired and hung up. I'll try again later.

Thanks for everyone's input!

Phil
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corvette
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« Reply #14 on: May 18, 2005, 05:41:17 PM »
Here (N. West Louisiana) RoadRunner is the provider for Earth Link, they just changed out the city to the 5100 blk Moto modem. Sweet little modem. $41 vs $45 for RR, 5000/384.

::::::::::.. Download Stats ..::::::::::
Connection is:: 4870 Kbps about 4.9 Mbps (tested with 5983 kB)
Download Speed is:: 595 kB/s
Tested From:: http://testmy.net/ (main)
Test Time:: Wed May 18 2005 18:40:46 GMT-0500 (Central Daylight Time)
Bottom Line:: 87X faster than 56K 1MB download in 1.72 sec
Diagnosis: Awesome! 20% + : 27.29 % faster than the average for host (mindspring.com)
Validation Link:: http://testmy.net/stats/id-XN4AK739P
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