Recommended Tests

I recently upgraded to the DW6000 from the DW4000 with D-Way.  Latest modem, two free months  to cover the cost, no brainer, right?  Biggest mistake I ever made.  My downloads dropped from an average of 1000 Kbps with the 4000 to about 400 Kbps, maybe lower.  At the moment I am running at

::::::::::.. Download Stats ..::::::::::
Connection is:: 167 Kbps about 0.2 Mbps (tested with 579 kB)
Download Speed is:: 20 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Tue Jun 21 20:28:21 EDT 2005
Bottom Line:: 3X faster than 56K 1MB download in 51.2 sec
Diagnosis: May need help : running at only 20.62 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/stats/id-XCADR0BQE

I have been on the phone with "advanced technical support" and they tell me averything is fine.  I've been trying to get someone at dway to help me reverse this upgrade and go back to the DW4000 and I have been passed back and forth from support to billing to customer service to sales and finally left on hold.  I was even hung up on once.  What a nightmare, worst experience I have ever had with a support/service problem.  Trying to speak to someone by phone at Dway who can give you a straight answer is hopeless.  If anybody is thinkling of upgrading, don't do it!  I'm calling the cable provider tomorrow.

real pissed off
jbodine

Buzz,
Thanks for the tip, I'll give it a try.  I've already run the configuration tool but I'll run again with you settings.  I'm running WinXP HomeEd, not PRO.  Safe to run? 

BUzz,
Ran the utility and your reg settings.

::::::::::.. Download Stats ..::::::::::
Connection is:: 337 Kbps about 0.3 Mbps (tested with 1013 kB)
Download Speed is:: 41 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Fri Jun 24 15:10:40 EDT 2005
Bottom Line:: 6X faster than 56K 1MB download in 24.98 sec
Diagnosis: May need help : running at only 41.3 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/stats/id-614QXYWI8

This is virtually the same as just prior to running your tip.  Thanks for the concern.  I received a call from Dway acknowledging a problem and one of their engineers is to call to change some settings.  Won't happen to next week, I'll try to post results of their efforts, if they follow through.

You must make sure your internet connection settings are as follows.  In LAN settings make sure both boxes are checked in proxy server and neither box is checked in automatic connections then click on advanced button. In proxy address you need to have 192.168.0.1 Port 87. In the exceptions you need to type DirecWaysupport.com;192.168.0.1.

At this point I strongly suggest about three different brands of Spyware removal & detection. WEBROOT seems the most thorough the second after that is XOFTSPY. MSN now offers one too. No mater the brand one will not locate and destroy all spyware. The next thing to consider is a Windows registry program. Finally I would make sure you have a good Window Washer. All this helps keep your computer clean and operating at optimum speeds.

Before using the registry file sent by BUZZ

::::::::::.. Download Stats ..::::::::::
Connection is:: 1174 Kbps about 1.2 Mbps (tested with 2992 kB)
Download Speed is:: 143 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sat Jun 25 07:41:12 CDT 2005
Bottom Line:: 21X faster than 56K 1MB download in 7.16 sec
Diagnosis: Awesome! 20% + : 43.87 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-WXYS346GH

After using the registry file sent by BUZZ

::::::::::.. Download Stats ..::::::::::
Connection is:: 1187 Kbps about 1.2 Mbps (tested with 2992 kB)
Download Speed is:: 145 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sat Jun 25 08:21:52 CDT 2005
Bottom Line:: 21X faster than 56K 1MB download in 7.06 sec
Diagnosis: Awesome! 20% + : 45.47 % faster than the average for host (direcpc.com)

I get these numbers pretty consistently on XP Home (with Windows Firewall turned on) using DW6000 on a 5-year old computer after running LCCU and TCP optimizer ONCE.  I also have Norton Antivirus and update/run Spywareblaster, Ad-Aware, and SpyBot (all free downloads) weekly.  You should be able to duplicate or exceed these numbers.  Otherwise, it seems to me that something in your setup isn't right.

::::::::::.. Download Stats ..::::::::::
Connection is:: 996 Kbps about 1 Mbps (tested with 2992 kB)
Download Speed is:: 122 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sun Jul 10 09:31:39 EDT 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.39 sec
Diagnosis: Awesome! 20% + : 23.57 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-4FRUDQZX8

::::::::::.. Upload Stats ..::::::::::
Connection is:: 89 Kbps about 0.1 Mbps (tested with 579 kB)
Upload Speed is:: 11 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sun Jul 10 09:33:17 EDT 2005
Bottom Line:: 2X faster than 56K 1MB upload in 93.09 sec
Diagnosis: Awesome! 20% + : 128.21 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/stats/id-EZMUX97YO

yea, um... wtf are you talking about?

Whoever you talked to in tech support was full of S#!t.... I have always had a download speed of over 1100 kps as measured by this site and 750+ measured by DirecWay,  the upload speeds measured by both have been around 56K which is a known as far as the upload speed. Here are a couple of things you need to try....

Go to your internet options and click connections, then click on LAN settings. After that uncheck automatic settings and in the proxy server bos check both blocks, then open avanced settings and type in 192.168.0.1 in the proxy address box type in the number 87 in the port box, then in exceptions type in localhost;192.168.0.1.
Once you have done this you should run at least two or more spyware search and destroy programs. At the mimimum you need to open your local folder and delete all files in your temporay internet folder then run defrag...

You are welcome, Keep in mind you need a signal strength of at least 60 from your dish... Also make sure you are up to date on your DW6000 software, go to my DirecWay and download LCCU_4.0.3.12...