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Topic: Cox HSI Problem  (Read 3959 times)
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« on: July 09, 2005, 10:21:49 PM »
Alright guys once again im having issues with my Internet Connection, but is not the download giving me issues it is the upload. I had a Cox tech come to my house which he told me it was my Scientific Atlanta modem that was fluctuating my speeds so he changed it for the same brand. When he activated it like 5min minutes later it burned out so he changed it for a Motorola Surfboard SB5120 which helped my download but my upload just got worser. Now that I tracert websites on the 2 one it hits spikes 3 times in what ever website i use. But what gets me more confused that I have a great signal to my modem. Please give me any type information that you think might be causing this. Thanks Smile

Tracing route to Cox.net [68.1.17.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  200.200.200.99
  2     *        *        *     Request timed out.       <---------------- why does that keep happening
  3     7 ms     6 ms     7 ms  68.2.8.209
  4     8 ms     8 ms     7 ms  68.2.13.106
  5     8 ms     8 ms     7 ms  68.2.13.1
  6    14 ms     8 ms     7 ms  68.2.14.65
  7     8 ms     7 ms     7 ms  chndbbrc02-pos0101.rd.ph.Cox.net [68.1.0.168]
  8    32 ms    31 ms    31 ms  dllsbbrc01-pos0300.rd.ph.Cox.net [68.1.0.177]
  9    31 ms    39 ms    31 ms  dllsbbrc02-pos0003.rd.dl.Cox.net [68.1.0.159]
 10    42 ms    42 ms    41 ms  btnrbbrc01-pos0102.rd.br.Cox.net [68.1.0.66]
 11    42 ms    40 ms    41 ms  btnrbbrc02-pos0100.rd.br.Cox.net [68.1.1.205]
 12    43 ms    48 ms    44 ms  mctybbrc01-pos0102.rd.no.Cox.net [68.1.1.201]
 13    44 ms    44 ms    48 ms  mctybbrc02-pos0100.rd.no.Cox.net [68.1.0.63]
 14    56 ms    55 ms    55 ms  lkhnbbrc02-pos0102.rd.at.Cox.net [68.1.0.10]
 15    56 ms    55 ms    55 ms  lkhndsrc02-pos0901.rd.at.Cox.net [68.1.0.7]
 16    56 ms    58 ms    56 ms  lkhnsysc02-gig03.at.Cox.net [68.1.15.246]
 17    57 ms    58 ms    57 ms  www.Cox.net [68.1.17.9]

Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  200.200.200.99
  2     *        *        *     Request timed out.
  3     7 ms     7 ms     7 ms  68.2.8.213
  4     7 ms     7 ms     7 ms  68.2.13.106
  5    10 ms     8 ms     7 ms  68.2.13.1
  6     9 ms     7 ms    25 ms  68.2.14.65
  7     7 ms     7 ms     8 ms  chndbbrc01-pos0101.rd.ph.Cox.net [68.1.0.164]
  8    35 ms    17 ms    19 ms  lanGBbrj01-so060100.r2.la.Cox.net [68.1.1.231]
  9    30 ms    30 ms    29 ms  paltbbrj01-pos020100.r2.pt.Cox.net [68.1.0.237]

 10    30 ms    29 ms    30 ms  68.105.31.18
 11    30 ms    30 ms    31 ms  so-6-1-0.mpr4.sjc2.us.above.net [64.125.29.126]

 12    75 ms    75 ms    76 ms  so-3-3-0.cr1.dfw2.us.above.net [64.125.29.58]
 13    75 ms    75 ms    75 ms  64.124.79.77.theplanet.com [64.124.79.77]
 14    75 ms    75 ms    75 ms  dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.
127.29]
 15    75 ms    75 ms    75 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.
127.83]
 16    76 ms    75 ms    76 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.
116.69]
 17    75 ms    75 ms    77 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85
]

Trace complete.
« Last Edit: July 11, 2005, 11:27:19 AM by REV0LUTI0NIZED » Logged
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« Reply #1 on: July 11, 2005, 11:20:56 AM »
Alright guys looks like my connection straightend out. Very Happy When I test on this website http://nitro.ucsc.edu/   it always tells me this, "Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex" even though mine Link Speed/ Duplex Mode is set up on AUTO and when I put it at Half Duplex it still tell me its at Full. Also I still have the Issue with the tracert. Neutral

::::::::::.. Upload Stats ..::::::::::
Connection is:: 1034 Kbps about 1 Mbps (tested with 2992 kB)
Upload Speed is:: 126 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Mon Jul 11 2005 10:09:45 GMT-0700 (US Mountain Standard Time)
Bottom Line:: 18X faster than 56K 1MB upload in 8.13 sec
Diagnosis: Awesome! 20% + : 149.16 % faster than the average for host (Cox.net)
Validation Link:: http://testmy.net/stats/id-DR26LPTUM

::::::::::.. Download Stats ..::::::::::
Connection is:: 9293 Kbps about 9.3 Mbps (tested with 12160 kB)
Download Speed is:: 1134 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Mon Jul 11 2005 10:10:19 GMT-0700 (US Mountain Standard Time)
Bottom Line:: 166X faster than 56K 1MB download in 0.9 sec
Diagnosis: Awesome! 20% + : 185.76 % faster than the average for host (Cox.net)
Validation Link:: http://testmy.net/stats/id-5EN1403M8

TCP/Web100 Network Diagnostic Tool v5.3.3d
click START to begin
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.15Mb/s
running 10s inbound test (server to client) . . . . . . 9.24Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.14Mb/s
running 10s inbound test (server to client) . . . . . . 8.53Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.15Mb/s
running 10s inbound test (server to client) . . . . . . 9.28Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.15Mb/s
running 10s inbound test (server to client) . . . . . . 9.15Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Another client is currently being served, your test will begin within 45 seconds
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.07Mb/s
running 10s inbound test (server to client) . . . . . . 9.26Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.15Mb/s
running 10s inbound test (server to client) . . . . . . 9.21Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.09Mb/s
running 10s inbound test (server to client) . . . . . . 9.26Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.14Mb/s
running 10s inbound test (server to client) . . . . . . 9.27Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.14Mb/s
running 10s inbound test (server to client) . . . . . . 9.20Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

click START to re-test
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 1.15Mb/s
running 10s inbound test (server to client) . . . . . . 9.31Mb/s
Your PC is connected to a Cable/DSL modem
Alarm: Duplex mismatch condition exists: Host set to Full and Switch set to Half duplex

Tracing route to Cox.net [68.1.17.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  1.1.1.1
  2     *        *        *     Request timed out.               <--------------------
  3     8 ms     6 ms     7 ms  68.2.8.209
  4     7 ms     8 ms     7 ms  68.2.13.106
  5     9 ms     8 ms     7 ms  68.2.13.1
  6     8 ms     9 ms     7 ms  68.2.14.65
  7     9 ms     7 ms     7 ms  chndbbrc02-pos0101.rd.ph.Cox.net [68.1.0.168]
  8    31 ms    38 ms    30 ms  dllsbbrc01-pos0300.rd.ph.Cox.net [68.1.0.177]
  9    32 ms    32 ms    31 ms  dllsbbrc02-pos0003.rd.dl.Cox.net [68.1.0.159]
 10    38 ms    37 ms    37 ms  mtc3bbrc01-pos0202.rd.ok.Cox.net [68.1.0.115]
 11    38 ms    37 ms    35 ms  mtc3bbrc02-pos0300.rd.ok.Cox.net [68.1.0.121]
 12    73 ms    65 ms    65 ms  lkhnbbrc01-pos0200.rd.at.Cox.net [68.1.0.113]
 13    69 ms    67 ms    67 ms  lkhndsrc01-pos0901.rd.at.Cox.net [68.1.0.5]
 14    69 ms    69 ms    69 ms  lkhnsysc01-gic03.at.Cox.net [68.1.15.242]
 15    71 ms    70 ms    71 ms  www.Cox.net [68.1.17.9]
« Last Edit: July 11, 2005, 11:27:51 AM by REV0LUTI0NIZED » Logged
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« Reply #2 on: July 11, 2005, 01:28:24 PM »
No info guys......... Rolling Eyes
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« Reply #3 on: July 11, 2005, 07:14:23 PM »
your router/modem isn't responding to pings... what's the problem with that?

also, it could be the first node doesn't accept pings...
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« Reply #4 on: July 11, 2005, 07:16:45 PM »
Quote from: php on July 11, 2005, 07:14:23 PM
your router/modem isn't responding to pings... what's the problem with that?

also, it could be the first node doesn't accept pings...

Didn't use to do that when I had my Scientific Atlanta Modem but now that I have a Motorola Surfboard SB5120 it does it. Sad
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« Reply #5 on: July 11, 2005, 07:45:04 PM »
I still don't see why that is a problem Confused
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« Reply #6 on: July 11, 2005, 07:46:53 PM »
Okay, I guess I never had an issue with my service...... Smile
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« Reply #7 on: July 15, 2005, 07:08:35 AM »
Quote from: ÞhÞ on July 11, 2005, 07:14:23 PM
your router/modem isn't responding to pings... what's the problem with that?

also, it could be the first node doesn't accept pings...
:haha: :haha: Man do you really have a sig that says mountain dew drinker? :haha: :haha: Shocked
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« Reply #8 on: July 15, 2005, 07:24:31 AM »
Yea, I'm pretty sure that's what it says... I got a stack of 11 empty cans next to me :haha:
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