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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  Charter Communications  |  Topic: Charter user in dire need of assistance Advanced search

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Topic: Charter user in dire need of assistance  (Read 3549 times)
BrandonW
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« on: July 19, 2005, 02:17:29 PM »

Here are my results, both down and up. They look horrible, they are horrible, I don't know what to say. I tried cablenut's tweaks and they didn't help at all. Even outside of knowing that I'm at 25% of the average, the cable itself doesn't seem that good. We get bad latency a lot, bandwidth shrinks a lot, the service goes entirely down a little too much to be 'seldom'. Any ideas? Any time I e-mail Charter, they just give me a bunch of crap on how to disable spyware and antivirus and clearing the cache and all sorts of useless tips.

::::::::::.. Download Stats ..::::::::::
Connection is:: 734 Kbps about 0.7 Mbps (tested with 748 kB)
Download Speed is:: 90 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Tue Jul 19 2005 16:17:00 GMT-0400 (Eastern Standard Time)
Bottom Line:: 13X faster than 56K 1MB download in 11.38 sec
Diagnosis: May need help : running at only 29.12 % of your hosts average (charter.com)
Validation Link:: http://testmy.net/stats/id-A7YIMGCB9

::::::::::.. Upload Stats ..::::::::::
Connection is:: 110 Kbps about 0.1 Mbps (tested with 97 kB)
Upload Speed is:: 13 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Tue Jul 19 2005 16:21:47 GMT-0400 (Eastern Standard Time)
Bottom Line:: 2X faster than 56K 1MB upload in 78.77 sec
Diagnosis: May need help : running at only 55.84 % of your hosts average (charter.com)
Validation Link:: http://testmy.net/stats/id-U7QVEITZJ
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lightningboy
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« Reply #1 on: July 19, 2005, 02:28:40 PM »

brandon where ar eu located at
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BrandonW
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« Reply #2 on: July 19, 2005, 03:10:15 PM »

Western Massachusetts, area code 01007 to be exact.
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lightningboy
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« Reply #3 on: July 19, 2005, 03:15:39 PM »

are u connected by usb or ethernet cable
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BrandonW
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« Reply #4 on: July 19, 2005, 08:06:12 PM »

Ethernet cable, to a 4 port switch Linksys router.
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terry
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« Reply #5 on: August 01, 2005, 04:38:09 PM »

Please post your signal levels, this information can be obtained from (usually) http://192.168.100.1/
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