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Topic: Speed upgrade downgraded  (Read 5829 times)
biker9075
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« on: August 23, 2005, 08:28:36 PM »

lets see if anyone can help me...The other day I had called Verizon about a speed upgrade from 768/128Kbps to 1.5Mbps/128Kbps the lady said it would take 24 hours ;) ok I go back to my computer 24 hours later 3:30PM EST and take a speed test to see if it worked and it did I know HAD my upgraded speed. ok I am all happy and stuff now. I go back to my computer 4 hours later to take another speed test but now it said my speed was 768Kbps/128Kpbs (my old speed). does anyone know why I was downgraded? I am really pissed and I don't feel like spending all day with Verizon on hold. If anyone can help thanks
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tbaker397
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« Reply #1 on: August 23, 2005, 09:40:32 PM »

Hey biker9075 How ya doin? Welcome to testmy.net! Make sure to tell all your friends about the site.

From everything I have heard and stuff it takes Verizon 1-3 Full business days to complete the upgrade and sometimes your speed will decrease and go back up until it is complete. If it stays like that for say, 4 or 5 days(at your old speed) then you might have to clal verizon again. Just give it some time and enjoy your stay!
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biker9075
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« Reply #2 on: August 24, 2005, 07:29:48 AM »

thanks I'll see what the speed is in a couple of days
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biker9075
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« Reply #3 on: August 25, 2005, 03:15:03 PM »

ok, I justt call Verizon about the Speed upgrade issue and they said there highest speed is 768Kbps are these people stupid? my speed was 1.5Mbps for about 2 hours, Verizon people are really stupid angry5
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GPU- Evga 8800GT
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ManMadeRomance4
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« Reply #4 on: August 26, 2005, 02:36:39 PM »

ok listin you can only get sertian speeds depending on location and your phone lines i get 3.0 connection and its woudnerful because iahve new phone lins....some poeple only get .7 because they live i nhe no wehre area that sucks

Verizon most definatly doesnt suck  Neutral
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biker9075
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« Reply #5 on: August 26, 2005, 02:50:19 PM »

Well I just want to know why the speed upgrade did work and now it doesnt
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ManMadeRomance4
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« Reply #6 on: August 26, 2005, 02:52:07 PM »

Well I just want to know why the speed upgrade did work and now it doesnt

maybe it coudl be possiable that it was working but then your phone lines coudnt handel it so verizon took it off
if they said .7 is as fast as u can get...


i dont care about my DSL much in a mounth ill have FIOS hehehehe :haha:
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biker9075
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« Reply #7 on: August 26, 2005, 02:54:27 PM »

oh well the speeds are fast enouph (I always want faster evil3) I just took a speed test:

::::::::::.. Download Stats ..::::::::::
Connection is:: 729 Kbps about 0.7 Mbps (tested with 748 kB)
Download Speed is:: 89 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Fri Aug 26 16:52:10 EDT 2005
Bottom Line:: 13X faster than 56K 1MB download in 11.51 sec
Diagnosis: May need help : running at only 16.5 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-STZJ98F1X




but on the verizon speed test it says it is 820Kbps
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ManMadeRomance4
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« Reply #8 on: August 26, 2005, 06:06:09 PM »


My Verizon  :haha: 29 a mounth im really happy with it never had a issue


::::::::::.. Download Stats ..::::::::::
Connection is:: 2821 Kbps about 2.8 Mbps (tested with 2992 kB)
Download Speed is:: 344 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Fri Aug 26 2005 20:05:44 GMT-0400 (Eastern Daylight Time)
Bottom Line:: 50X faster than 56K 1MB download in 2.98 sec
Diagnosis: May need help : running at only 63.82 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-6E5XMG40Q


::::::::::.. Upload Stats ..::::::::::
Connection is:: 706 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 86 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Fri Aug 26 2005 20:06:14 GMT-0400 (Eastern Daylight Time)
Bottom Line:: 13X faster than 56K 1MB upload in 11.91 sec
Diagnosis: Looks Great : 15.17 % faster than the average for host (verizon.net)
Validation Link:: http://testmy.net/stats/id-9AJ8ODEVH
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biker9075
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« Reply #9 on: August 26, 2005, 06:23:37 PM »

Yours is 29 bucks a month? I am paying 29 bucks a month for 768
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RAM- 4GB DDR2 800 Crucial Ballistix
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Monitor- Samsung 226BW 22''
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MttFrog13
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« Reply #10 on: September 05, 2005, 11:03:50 PM »

u shouldnt be paying 30 a month for 768, 768 is 15 a month, and 1.5 and above is 30. u should check up on that. ur getting bullshi**ed.
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biker9075
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« Reply #11 on: September 06, 2005, 08:17:14 PM »

15 bucks a month is only for new customers
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MttFrog13
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« Reply #12 on: September 08, 2005, 09:37:28 AM »

15 bucks a month is only for new customers

No, ur wrong, they have a new package at  768K/128K for 15 dollors a month, every month.
Check it out here
« Last Edit: September 08, 2005, 09:42:11 AM by MttFrog13 » Logged


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biker9075
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« Reply #13 on: September 08, 2005, 02:04:44 PM »

Yeah, and that price is only for NEW customers


Quote
Offer by Verizon Online for all new DSL customers. $14.95/mo. rate available for new residential DSL customers ordering 768 Kbps/128Kbps service
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CPU- Intel E6750 Core 2 Duo 2.6 GHz O/C'd to 3.2GHz
GPU- Evga 8800GT
RAM- 4GB DDR2 800 Crucial Ballistix
PSU- OCZ GameXStream
Heatsink/Cooler- Arctic Cooling Freezer 7 Pro
Monitor- Samsung 226BW 22''
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Coknuck
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Kentucky,Insightbb. 10Mbps/1Mbps


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« Reply #14 on: September 08, 2005, 02:07:13 PM »

In the small print:

Offer by Verizon Online for all new DSL customers. $14.95/mo. rate available for new residential DSL customers ordering 768 Kbps/128Kbps service.
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Read these "3" topics first Before posting speed problems  http://testmy.net/topic-2097 & http://testmy.net/forum/t-3924 & http://www.testmy.net/t-4257                                                  
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