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call them and ask if you got droped down to the basic package at 4/384Kbps because your download and upload is about what i was getting when i was on the basic package.

tbaker397 i had to, i moved and adelphia isnt here in this location, and the cable provider here wats $49.99 for 1Mbps/28Kbps internet. I sad F#@& that and got 3mb/384kb for $42 a month.

I called them up and they said nothing is wrong...its pissing me off. I keep on saying no its not. My modem is Capped at Perfered speeds and you guys need to change it. They said my modem is not capped they checked it...Without my MAC address? never asked for it...Ass holes

For what it's worth, according to Adelphia's web site:

High-Speed Internet      Premier High-Speed Internet
 
Download Speeds         Download Speeds
Up to 4 Mbps                Up to 6 Mbps

 
Upload Speeds             Upload Speeds
Up to 384 Kbps             Up to 768 Kbps

Apparently, there's a name game going on at Adelphia.  When I started my service in late March of this year, High-Speed Internet was called Preferred.  Later, I learned there is or was another service with lower speeds than Preferred (aka High-Speed Internet) that is or was called Basic.  Not finding any information about Basic on the Internet, I called Adelphia a couple months ago and was told there was a Basic service at that time.  Unfortunately, I don't recall the speeds of that service.  However, I recall seeing a posting about the Basic service on this forum a while ago.  I seem to recall the monthly cost was $14.95 for four months but don't remember what the long-term cost was or is.