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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  AT&T  |  SBC Global  |  Topic: broadband problems... Advanced search
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Topic: broadband problems...  (Read 5869 times)
alexx92860
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« on: September 05, 2005, 02:15:58 PM »
i've done some tweaking off of another site, www.cablenuts.com, and i need to start over. here is the url from the read first page. http://ttester.broadbandreports.com/tweak/block:4758ec7?service=dsl&speed=3000&os=winXP&via=normal .i've been stalling really bad lately (couple of weeks). the stalling is the main problem. here is the log:

The current date is: Mon 09/05/2005
The current time is: 13:16:18.93

Microsoft Windows XP [Version 5.1.2600]


Pinging testmy.net [67.18.179.85] with 32 bytes of data:



Request timed out.

Reply from 67.18.179.85: bytes=32 time=44ms TTL=45

Reply from 67.18.179.85: bytes=32 time=45ms TTL=45

Reply from 67.18.179.85: bytes=32 time=46ms TTL=45



Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

Approximate round trip times in milli-seconds:

    Minimum = 44ms, Maximum = 46ms, Average = 45ms

 
Ping Complete.
 
 


Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:



  1  1489 ms    <1 ms    <1 ms  192.168.0.1

  2    10 ms    10 ms     9 ms  adsl-69-237-159-254.dsl.irvnca.pacbell.net [69.237.159.254]

  3    11 ms    11 ms    10 ms  dist4-vlan60.irvnca.sbcglobal.net [67.114.50.66]

  4    10 ms    12 ms    11 ms  bb2-g2-0.irvnca.sbcglobal.net [151.164.41.239]

  5    12 ms    12 ms    12 ms  151.164.42.75

  6    12 ms    13 ms    12 ms  bb1-p1-0.crrvca.sbcglobal.net [151.164.40.254]

  7    14 ms    14 ms    14 ms  ex2-p8-0.eqlaca.sbcglobal.net [151.164.41.33]

  8    14 ms    13 ms    13 ms  bpr2-ge-2-1-0.LosAngelesEquinix.savvis.net [151.164.248.214]

  9    15 ms    14 ms    14 ms  bpr1-ae0.LosAngelesEquinix.savvis.net [208.172.35.49]

 10    15 ms    17 ms    18 ms  dcr1-so-4-2-0.LosAngeles.savvis.net [208.172.44.105]

 11    16 ms    16 ms    15 ms  dcr2-as0-0.LosAngeles.savvis.net [204.70.192.118]

 12    47 ms    50 ms    47 ms  bcs1-so-2-0-0.Dallas.savvis.net [204.70.192.85]

 13    47 ms    47 ms    48 ms  dpr1-so-0-0-0.DallasEquinix.savvis.net [204.70.134.10]

 14    47 ms    47 ms    47 ms  aer1-po10.DallasEquinix.savvis.net [204.70.134.14]

 15    45 ms    45 ms    45 ms  208.175.175.42

 16    44 ms    43 ms    43 ms  vl32.dsr01.dllstx3.theplanet.com [70.85.127.61]

 17    44 ms    63 ms    44 ms  dist-vlan41.dsr2-1.dllstx4.theplanet.com [70.85.127.83]

 18    45 ms    44 ms    44 ms  gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69]

 19    47 ms    45 ms    44 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]



Trace complete.

replies are appreciated. thank you.
Logged
dn0
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« Reply #1 on: September 05, 2005, 03:03:07 PM »
Welcome to the forum alexx92860  wave

First, one of your ping requests timed-out.
Type this into your command prompt: ping testmy.net -n 100
After the 100 ping requests are completed, post the results back here. ( you can change that # to a larger one of you want)
This will give us a better idea if you have an intermittent packet loss problem.

Then we can go from there.
Logged

Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
alexx92860
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« Reply #2 on: September 05, 2005, 03:39:12 PM »
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\^>ping testmy.net -n 100

Pinging testmy.net [67.18.179.85] with 32 bytes of data:

Reply from 67.18.179.85: bytes=32 time=55ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=56ms TTL=45
Reply from 67.18.179.85: bytes=32 time=75ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=47ms TTL=45
Reply from 67.18.179.85: bytes=32 time=155ms TTL=45
Reply from 67.18.179.85: bytes=32 time=104ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=56ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=85ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=73ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=44ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=46ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45
Reply from 67.18.179.85: bytes=32 time=45ms TTL=45

Ping statistics for 67.18.179.85:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 155ms, Average = 47ms

C:\Documents and Settings\^>

thank you.
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dn0
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« Reply #3 on: September 05, 2005, 03:55:45 PM »
A couple ping went long toward the beginning, I see.

Do you have cablenut tweaks installed right now? Or are they set to the defaults.
And last; what are your advertised speeds, and who is your provider?
Logged

Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
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« Reply #4 on: September 05, 2005, 04:01:33 PM »
Looking at your test from BBR, it looks like you do have some custom tweaks installed.
Have you tried VanBuren's custom tweaks from this thread: http://www.testmy.net/topic-1013 ?
If not, give them a try.
Logged

Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
MYRIAGON
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« Reply #5 on: September 05, 2005, 04:02:17 PM »
alexx92860....
You can try these cablenut setting if you want, but save the setting you have now so you can go back to it if you have to.......Make sure you restart PC after applying the new settings.
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dn0
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« Reply #6 on: September 05, 2005, 04:06:01 PM »
Thanks, MYRIAGON, I am not very good at talking one through tweaking their connection.
I just point them in the general direction ;).
Logged

Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
MYRIAGON
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« Reply #7 on: September 05, 2005, 04:38:52 PM »
Quote from: dn0 on September 05, 2005, 04:06:01 PM
Thanks, MYRIAGON, I am not very good at talking one through tweaking their connection.
I just point them in the general direction ;).

No prob....I'm pretty much the same way, sometimes it's hard to express what to do when typing it out.
I do much better in person, or when it's sitting right in front of me... ;)
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alexx92860
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« Reply #8 on: September 05, 2005, 04:40:23 PM »
i've done those changes and now i download about 30Kbps faster (330Kbps). wut should i do about the stalling? if anything i think i may have to buy a new NIC.
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MYRIAGON
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« Reply #9 on: September 05, 2005, 04:45:12 PM »
Try running the tweak test again and post the URL here  http://www.broadbandreports.com/tweaks
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alexx92860
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« Reply #10 on: September 05, 2005, 06:15:08 PM »
http://ttester.broadbandreports.com/tweak/block:246003d?service=dsl&speed=3000&os=winXP&via=normal

i'm not sure if i'm on pppoexp or wutever, so, i just left it at normal.
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alexx92860
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« Reply #11 on: September 05, 2005, 07:11:11 PM »
any suggestions about the stalling?
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MYRIAGON
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« Reply #12 on: September 05, 2005, 07:36:29 PM »
Do you have a router?
What browser are you using ?
Have you tried power cycling the modem ?
Do you have a good heavy duty cable from wall jack to modem ?
Have you had this problem from day one, or did it just start ?
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« Reply #13 on: September 05, 2005, 09:25:21 PM »
Quote from: MYRIAGON on September 05, 2005, 07:36:29 PM
Do you have a router?
What browser are you using ?
Have you tried power cycling the modem ?
Do you have a good heavy duty cable from wall jack to modem ?
Have you had this problem from day one, or did it just start ?

What MYRIAGON says ^.
My connection had been slow a couple days ago, for a couple days.
I ended up re-booting my PC and Router (which hasn't been shut-down in many weeks), and that took care of my problem.
I should have mentioned that earlier.
Logged

Download Connection is:: 13858 Kbps about 13.86 Mbps (tested with 12160 kB) Download Speed is:: 1692 kB/s
Upload Connection is:: 1052 Kbps about 1.1 Mbps (tested with 2992 kB) Upload Speed is:: 128 kB/s
D-Validation Link:: http://testmy.net/stats/id-3H8V14MSA
U-Validation Link:: http://testmy.net/stats/id-FT5ZNJCXB
alexx92860
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« Reply #14 on: September 06, 2005, 12:31:25 AM »
Quote from: MYRIAGON on September 05, 2005, 07:36:29 PM
Do you have a router?
What browser are you using ?
Have you tried power cycling the modem ?
Do you have a good heavy duty cable from wall jack to modem ?
Have you had this problem from day one, or did it just start ?

i don't have a router and i use the cable that came with the modem and filters for the phone lines. i've power cycled the modem and i still seem to lock-up. sometimes it's like every ten minutes, and others, it's like once an hour or two. the only way to get my connection back (besides restarting the computer or power cycling the modem), is to go into my network places and disable, then re-enable my NIC. takes all but 3 seconds, but is pretty damned annoying. this problem has been around for a while, i usually don't notice it unless i'm downloading files (particularly large ones). oh, and i use IE6 for my browser. thanx for the replies.
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alexx92860
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« Reply #15 on: September 08, 2005, 01:17:58 AM »
??? sorry it's been a while...
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