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testmy.net Broadband  |  Provider Discussion and Reviews  |  North American Providers (Including Canada)  |  Cox Communications  |  Topic: Strange Slowdown Advanced search

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Topic: Strange Slowdown  (Read 3773 times)
Westsider
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« on: October 26, 2005, 11:11:28 PM »

I'm in Phoenix and since saturday I've been experiencing MAJOR slowdown starting at 6pm and ending at 10pm (peak hours I suppose).  Before and after these times my speed is normal.  What could be causing this to happen?

::::::::::.. Download Stats ..::::::::::
Connection is:: 897 Kbps about 0.9 Mbps (tested with 2992 kB)
Download Speed is:: 109 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Wed Oct 26 22:10:42 MST 2005
Bottom Line:: 16X faster than 56K 1MB download in 9.39 sec
Diagnosis: May need help : running at only 24.55 % of your hosts average (Cox.net)
Validation Link:: http://testmy.net/stats/id-0K6WEVH19

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I F1NAL I
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« Reply #1 on: October 26, 2005, 11:48:47 PM »

I'm in Phoenix and since saturday I've been experiencing MAJOR slowdown starting at 6pm and ending at 10pm (peak hours I suppose).  Before and after these times my speed is normal.  What could be causing this to happen?

::::::::::.. Download Stats ..::::::::::
Connection is:: 897 Kbps about 0.9 Mbps (tested with 2992 kB)
Download Speed is:: 109 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Wed Oct 26 22:10:42 MST 2005
Bottom Line:: 16X faster than 56K 1MB download in 9.39 sec
Diagnosis: May need help : running at only 24.55 % of your hosts average (Cox.net)
Validation Link:: http://testmy.net/stats/id-0K6WEVH19



Have you called Cox?
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Westsider
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« Reply #2 on: October 26, 2005, 11:53:12 PM »

That is a job for tomorrow  ;).  I'll post the results of my conversation with them after it takes place.
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I F1NAL I
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« Reply #3 on: October 26, 2005, 11:55:20 PM »

That is a job for tomorrow  ;).  I'll post the results of my conversation with them after it takes place.

Cool. I'll be waiting... ;)
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Westsider
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« Reply #4 on: October 31, 2005, 08:17:51 PM »

Sorry it took so long for a reply but lets just say they got the job done.

::::::::::.. Download Stats ..::::::::::
Connection is:: 4697 Kbps about 4.7 Mbps (tested with 2992 kB)
Download Speed is:: 573 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Mon Oct 31 19:16:01 MST 2005
Bottom Line:: 84X faster than 56K 1MB download in 1.79 sec
Diagnosis: Awesome! 20% + : 28.05 % faster than the average for host (Cox.net)
Validation Link:: http://testmy.net/stats/id-8YSUMFO67

Apparently I had multiple modems registered with them and it was somehow causing some confusion in the server and he also put in a new splitter outside just in case.
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raptors892004
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« Reply #5 on: October 31, 2005, 09:42:31 PM »

i had a splitter problem  too before with my cable internet.. splitter gone bad caused my internet to stop Sad.. good that they got the modem problem sorted out though Smile
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Westsider
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« Reply #6 on: November 02, 2005, 09:11:37 PM »

I knew it was too good to be true  angry5 Tonight my speed took a HUGE drop again:

Connection is:: 1022 Kbps about 1 Mbps (tested with 2992 kB)
Download Speed is:: 125 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Wed Nov 2 20:12:51 MST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.19 sec
Diagnosis: May need help : running at only 27.89 % of your hosts average (Cox.net)
Validation Link:: http://testmy.net/stats/id-LXCRBQS13

Guess they'll be making another trip to my house  evil3
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raptors892004
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« Reply #7 on: November 02, 2005, 10:18:36 PM »

maybe its the cables or a line quality problem but i guess they would've checked the line the first time...
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