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Topic: HELP ME, problem with PPPOE connection; disconnects every few seconds(PADT)  (Read 9136 times)
geomatrix
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« on: November 10, 2005, 08:33:28 PM »


Date: November 10, 2005
Time: 21:22:19 

Connection Entries        CURRENT MODEM STATUS        DSL Modem Status.......  Up        PPP Session Status......  Up        Connection Type.........  PPPoE        Time set from.............  Local        Time since last boot....  0 days, 0 hrs: 7 mins: 29 secsEVENTS**********************************************************************Events are listed starting from the most recent.
**********************************************************************THU NOV 10 21:20:13 2005
    PPP CONNECTED on VPI 0 VCI 35

THU NOV 10 21:20:13 2005
    Connecting session(1): Verizon due to dsl Restart

THU NOV 10 21:20:04 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=12)

THU NOV 10 21:20:04 2005
    Disconnecting session(-1):  due to PADT received

THU NOV 10 21:20:04 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

THU NOV 10 21:20:04 2005
    Disconnecting session(1): Verizon due to dsl Restart

THU NOV 10 21:20:00 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

THU NOV 10 21:19:42 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

THU NOV 10 21:19:38 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

THU NOV 10 21:18:43 2005
    PPP CONNECTED on VPI 0 VCI 35

THU NOV 10 21:18:42 2005
    Connecting session(1): Verizon due to dsl Restart

THU NOV 10 21:18:33 2005
    Disconnecting session(1): Verizon due to PADT received

THU NOV 10 21:18:33 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

THU NOV 10 21:18:33 2005
    Disconnecting session(1): Verizon due to dsl Restart

THU NOV 10 21:15:03 2005
    PPP CONNECTED on VPI 0 VCI 35

THU NOV 10 21:15:03 2005
    Connecting session(1): Verizon due to AlwaysOn

THU NOV 10 21:14:41 2005
    VLYNQ_WLAN: successfully started

end of diagnostic log file
 
I keep getting disconnected like 50 times a day, it’s really annoying.
Can someone help me? My modem/router is Westell Model 327W.
Also, I'm not a computer person so can someone help me define what a PADT is and what everything else is?
Whats a PADT and whos sending it and is that the cause of my frequent disconnections?
Thanks in advanced!! Very Happy
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dlewis23
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« Reply #1 on: November 10, 2005, 08:40:40 PM »
do you have the modem connected to a router? if so what make/model
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geomatrix
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« Reply #2 on: November 10, 2005, 08:44:04 PM »
uhmm its only whole black box thing. It says on the box that it is a Westell Model VersaLink 327W. I'm guessing it's a DSL and router together.
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biker9075
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« Reply #3 on: November 10, 2005, 09:28:48 PM »
Yes it is a DSL and router together, I have one myself. hmmmmm, I am not sure what to tell ya. I guess you could call Verizon, but there might be somthing better you can do. I used to use PPPOE myself, but recently the CO switched to DHCP or somthing, so i dont have to use the PPPoE anymore
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resopalrabotnick
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« Reply #4 on: November 10, 2005, 09:37:52 PM »
the padt command is something that either your modem or the dslam (their kit in the swirtch) can send. it completely terminates the ppp session, as seen in the log. you have two of those disconnects in the log you posted, interestingly enough one of them occurs out of the blue while the other occurs /after/ the coomunication with the dns times out. definitely a call to verizon, tell them or offer to email them even that log or a similar one, and as always on an initial call, don't get your panties in a wad, they will in all likelyhood be willing to help, so make their job easier by being friendly to them. (personally i hate people getting all prissy like they own the world when requesting some form of service and the more they bitch the less i feel like helping or the more i give the runaround.)
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geomatrix
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« Reply #5 on: November 13, 2005, 08:39:08 PM »
here is a more recent log
Connection Entries        CURRENT MODEM STATUS        DSL Modem Status.......  Up        PPP Session Status......  Up        Connection Type.........  PPPoE        Time set from.............  Local        Time since last boot....  3 days, 0 hrs: 23 mins: 40 secsEVENTS**********************************************************************Events are listed starting from the most recent.
**********************************************************************SUN NOV 13 21:38:42 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 21:38:41 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:38:32 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 21:38:32 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 21:38:32 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:27:21 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 21:27:21 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:27:12 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=6)

SUN NOV 13 21:27:12 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 21:27:12 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 21:27:12 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:27:03 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 21:24:38 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 21:24:38 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:24:05 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 21:23:34 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:19:01 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 21:18:30 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:17:55 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=24)

SUN NOV 13 21:17:51 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=21)

SUN NOV 13 21:17:51 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=18)

SUN NOV 13 21:17:49 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=15)

SUN NOV 13 21:17:49 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

SUN NOV 13 21:17:49 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 21:17:49 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 21:17:36 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

SUN NOV 13 21:17:32 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

SUN NOV 13 21:17:30 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 21:15:32 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 21:05:27 2005
    DNS: Unknown host: 'bankai.way.rhno.columbia.edu'

SUN NOV 13 20:41:55 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 20:41:55 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 20:41:46 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 20:41:46 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 20:41:46 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 20:17:26 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 20:17:26 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 20:17:17 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 20:16:46 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 20:16:30 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 20:15:59 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 20:15:50 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 20:15:50 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 20:15:50 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:47:04 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 19:47:04 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:46:55 2005
    Disconnecting session(0): My Connection due to PADT received

SUN NOV 13 19:46:55 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 19:46:55 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:41:46 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 19:41:45 2005
    Connecting session(0): My Connection due to AlwaysOn

SUN NOV 13 19:38:02 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 19:37:31 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:37:19 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 19:37:17 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 19:37:17 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:15:07 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 19:15:07 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:14:58 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 19:14:58 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 19:14:58 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:07:02 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 19:07:01 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:06:56 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

SUN NOV 13 19:06:54 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 19:06:52 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 19:06:52 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 19:06:52 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:06:52 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 19:01:05 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 19:01:04 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:00:55 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

SUN NOV 13 19:00:55 2005
    Disconnecting session(-1):  due to PADT received

SUN NOV 13 19:00:55 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 19:00:55 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 19:00:49 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 18:46:01 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 18:46:01 2005
    Connecting session(0): My Connection due to dsl Restart

SUN NOV 13 18:45:54 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 18:45:53 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection refused', count=18)

SUN NOV 13 18:45:53 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=15)

SUN NOV 13 18:45:52 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=12)

SUN NOV 13 18:45:52 2005
    Disconnecting session(0): My Connection due to PADT received

SUN NOV 13 18:45:52 2005
    PPP DISCONNECTED on VPI 0 VCI 35 : PPP commanded down

SUN NOV 13 18:45:52 2005
    Disconnecting session(0): My Connection due to dsl Restart

SUN NOV 13 18:45:41 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9)

SUN NOV 13 18:45:38 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6)

SUN NOV 13 18:45:35 2005
    LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3)

SUN NOV 13 18:35:24 2005
    PPP CONNECTED on VPI 0 VCI 35

SUN NOV 13 18:35:23 2005
    Connecting session(0): My Connection due to AlwaysOn

SUN NOV 13 18:32:50 2005
    PPP CONNECTION ERROR on VPI 0 VCI 35 : Could not establish PPPoE session

SUN NOV 13 18:32:19 2005
    Connecting session(0): My Connection due to dsl Restart

end of diagnostic log file


o yeah, i called verizon, not much help. they told me to reboot, move my dsl, and restart my router.
i'll try calling again soon
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resopalrabotnick
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« Reply #6 on: November 13, 2005, 09:29:14 PM »
hm. must be some reason why it's killing you. you sure you have all the filters and phones hooked up correctly?
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geomatrix
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« Reply #7 on: November 29, 2005, 07:49:05 PM »
Nov/29/2005 20:50:17  Drop TCP packet from WAN 71.111.109.50:44639 71.247.216.28:1365 Rule: Default deny
Nov/29/2005 20:49:23  Drop TCP packet from WAN 218.160.157.152:6346 71.247.216.28:1678 Rule: Default deny
Nov/29/2005 20:49:18  Drop TCP packet from WAN 218.160.157.152:6346 71.247.216.28:1678 Rule: Default deny
Nov/29/2005 20:49:15  Drop TCP packet from WAN 218.160.157.152:6346 71.247.216.28:1678 Rule: Default deny
Nov/29/2005 20:47:50  Drop TCP packet from WAN 71.247.246.109:4750 71.247.216.28:445 Rule: Default deny
Nov/29/2005 20:47:50  Drop TCP packet from WAN 71.247.82.54:3600 71.247.216.28:445 Rule: Default deny
Nov/29/2005 20:47:48  Drop UDP packet from WAN 209.89.189.254:6346 71.247.216.28:25383 Rule: Default deny
Nov/29/2005 20:47:46  Drop UDP packet from WAN 68.39.161.46:6348 71.247.216.28:25383 Rule: Default deny
Nov/29/2005 20:47:46  Drop UDP packet from WAN 87.80.238.86:6348 71.247.216.28:25383 Rule: Default deny
Nov/29/2005 20:47:44  Drop UDP packet from WAN 69.221.150.237:13279 71.247.216.28:25383 Rule: Default deny

switched back to my old router, this is now the problem. i called verizon online, not much help. my old router is a DI-604. I checked my filter and phones and even moved my phones to new places
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