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Topic: Insight Broadband  (Read 13745 times)
krc1111969
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« on: November 25, 2005, 04:32:52 PM »
 angry5
   My service provider is insight and it is terrible. One day it's running fine then try it again the next day and it's like dial up. This provider is adding phone service i really want to see what happens then.  They say they need to split the lines in my area but their in no hurry to do that.
 My speeds have been like this for some time now. Something you pay for should exactly be that, this is inconsistant.
I'm from Sterling ,IL
""""""""""""""SO IF YOUR THINKING OF GETTING THIS SERVICE BEWARE"""""""""""""""""""""
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bounty1990
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« Reply #1 on: November 27, 2005, 04:16:45 PM »
Yes I have had this ISP for 2 years and I am now very disappointed with them.
Look the the pings im getting and I am supossed 3 MB+ and I am lucky to get 1 MB.


My Pings:
1     1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    11 ms     9 ms     8 ms  12-220-4-97.client.insightBB.com [12.220.4.xx]
  4    12 ms    11 ms    11 ms  12-220-1-46.client.insightBB.com [12.220.1.xx]
  5    71 ms    28 ms    29 ms  12-220-1-254.client.insightBB.com [12.220.1.xxx]

  6    23 ms    16 ms    15 ms  12-220-0-10.client.insightBB.com [12.220.0.xxx]
  7  1655 ms    43 ms    42 ms  tbr2-p011801.cgcil.ip.att.net [12.123.6.xx]
  8   863 ms    47 ms    46 ms  tbr2-cl7.sl9mo.ip.att.net [12.122.10.xx]
  9  1099 ms    52 ms    41 ms  12.122.9.141
 10    46 ms    53 ms    63 ms  tbr2-cl6.dlstx.ip.att.net [12.122.10.xx]
 11   279 ms    65 ms    66 ms  12.122.82.45
 12    48 ms    49 ms    64 ms  12.119.136.14
 13    52 ms    41 ms    52 ms [70.85.xxx.62]

 14    45 ms    60 ms    64 ms   [70.85.xx.110]

 15   627 ms   251 ms   256 ms  [70.84.xx166]

 16    39 ms    39 ms    39 ms   [70.86.xx.238]
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My PC:
OS: MS XP Media Center Edition 2005
CPU:AMD 3500+(SKT 939)
Ram:1024 MB DDR(PC3200)
HD1:200 GB ATA 2 MB Cache
HD2:40 GB ATA 2 MB Cache
GPU: ATI X700 Pro
B-man
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« Reply #2 on: January 21, 2006, 06:13:05 AM »
I have the same problem. I am getting less than 1 meg half the time.
I have called and called, they came the last time before I got home and I had to call him back to tell me what they did.
He said everything was fine and I had to actually show him my test and ping test.

Like you said they are in no hurry but aware of the problem.
I am into online gaming and Insight has ruined that.
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bounty1990
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« Reply #3 on: January 21, 2006, 01:25:58 PM »
Yah i play Counter-Strike:Source and in a good clan but with lag io cant keep my kdr up. I see that they are aware but I wish Comcast was avaiable in my area.
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My PC:
OS: MS XP Media Center Edition 2005
CPU:AMD 3500+(SKT 939)
Ram:1024 MB DDR(PC3200)
HD1:200 GB ATA 2 MB Cache
HD2:40 GB ATA 2 MB Cache
GPU: ATI X700 Pro
B-man
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« Reply #4 on: January 21, 2006, 09:39:20 PM »
I play Americas Army and was a leader in a clan but we just stopped due to several reasons. I got up this morning and told Insight about my problem again and still they try and say they see nothing wrong. LOL he said I could send someone out but I doubt they will fix anything because it appeared to be ok to him. I showed him my test and he wanted me to try another place and it still showed very low downloads. The problem is they are overloaded and know it just igoring it because the casual net surfer doesnt notice like a gamer would. It really messes us up bad. www.war-mart.us was our clan site for =WaR= if you ever get the urje to play AA stop by.
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brock01
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« Reply #5 on: January 21, 2006, 10:12:43 PM »
sorry to hear but the sucky service
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TimPawlak
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« Reply #6 on: January 23, 2006, 07:59:34 PM »
Insightbb for me never had a problem, great ping with online gaming... i think its just ur guys pc's that are all messed up


-Tim
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TimPawlak
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« Reply #7 on: January 23, 2006, 08:03:09 PM »
P.S-i never liked Comcast.. insight is was better with connection accuracy

-Tim

::::::::::.. Download Stats ..::::::::::
Connection is:: 4362 Kbps about 4.4 Mbps (tested with 5983 kB)
Download Speed is:: 533 kB/s
Tested From:: http://testmy.net (server2)
Test Time:: Mon Jan 23 20:56:47 EST 2006
Bottom Line:: 78X faster than 56K 1MB download in 1.92 sec
Diagnosis: Awesome! 20% + : 24.95 % faster than the average for host (insightBB.com)
Validation Link:: http://testmy.net/stats/id-MSW2KQ6EI
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amc11890
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« Reply #8 on: January 23, 2006, 08:31:42 PM »
Quote from: bounty1990 on November 27, 2005, 04:16:45 PM
Yes I have had this ISP for 2 years and I am now very disappointed with them.
Look the the pings im getting and I am supossed 3 MB+ and I am lucky to get 1 MB.


My Pings:
1     1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    11 ms     9 ms     8 ms  12-220-4-97.client.insightBB.com [12.220.4.xx]
  4    12 ms    11 ms    11 ms  12-220-1-46.client.insightBB.com [12.220.1.xx]
  5    71 ms    28 ms    29 ms  12-220-1-254.client.insightBB.com [12.220.1.xxx]

  6    23 ms    16 ms    15 ms  12-220-0-10.client.insightBB.com [12.220.0.xxx]
  7  1655 ms    43 ms    42 ms  tbr2-p011801.cgcil.ip.att.net [12.123.6.xx]
  8   863 ms    47 ms    46 ms  tbr2-cl7.sl9mo.ip.att.net [12.122.10.xx]
  9  1099 ms    52 ms    41 ms  12.122.9.141
 10    46 ms    53 ms    63 ms  tbr2-cl6.dlstx.ip.att.net [12.122.10.xx]
 11   279 ms    65 ms    66 ms  12.122.82.45
 12    48 ms    49 ms    64 ms  12.119.136.14
 13    52 ms    41 ms    52 ms [70.85.xxx.62]

 14    45 ms    60 ms    64 ms   [70.85.xx.110]

 15   627 ms   251 ms   256 ms  [70.84.xx166]

 16    39 ms    39 ms    39 ms   [70.86.xx.238]

wow those pings are all over the place
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Slow Speeds? Click Here and Here
"Pain is just weakness leaving the body" - Navy Seals
Coknuck
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Kentucky,Insightbb. 10Mbps/1Mbps


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« Reply #9 on: January 23, 2006, 08:56:34 PM »
I have Insightbb

::::::::::.. Download Stats ..::::::::::
Connection is:: 5809 Kbps about 5.8 Mbps (tested with 2992 kB)
Download Speed is:: 709 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Mon Jan 23 21:59:56 EST 2006
Bottom Line:: 104X faster than 56K 1MB download in 1.44 sec
Diagnosis: Awesome! 20% + : 66.45 % faster than the average for host (insightbb.com)
Validation Link:: http://testmy.net/stats/id-VJAH8D65U


The current date is: Mon 01/23/2006
The current time is: 21:54:25.54
Microsoft Windows XP [Version 5.1.2600]

Pinging testmy.net [67.18.179.85] with 32 bytes of data:
Reply from 67.18.179.85: bytes=32 time=33ms TTL=52
Reply from 67.18.179.85: bytes=32 time=32ms TTL=52
Reply from 67.18.179.85: bytes=32 time=32ms TTL=52
Reply from 67.18.179.85: bytes=32 time=36ms TTL=52

Ping statistics for 67.18.179.85:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 36ms, Average = 33ms
 
Ping Complete.

Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:
  1     *        *        *     Request timed out.
  2     8 ms    10 ms     5 ms  12-220-6-217.client.insightBB.com [12.220.6.217]
  3    13 ms    14 ms    14 ms  12-220-1-166.client.insightBB.com [12.220.1.166]
  4    14 ms    15 ms    14 ms  12-220-1-218.client.insightBB.com [12.220.1.218]
  5    18 ms    19 ms    23 ms  12-220-0-42.client.insightBB.com [12.220.0.42]
  6    36 ms    37 ms    38 ms  tbr1-p010901.sl9mo.ip.att.net [12.122.80.194]
  7    43 ms    43 ms    43 ms  tbr2-cl6.dlstx.ip.att.net [12.122.10.90]
  8    38 ms    32 ms    33 ms  gar1-p370.dlrtx.ip.att.net [12.123.196.97]
  9    36 ms    34 ms    39 ms  12.119.136.14
 10    42 ms    37 ms    44 ms  vl31.dsr02.dllstx3.theplanet.com [70.85.127.30]
 11    38 ms    37 ms    43 ms  vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]
 12    34 ms    33 ms    34 ms  gi1-0-1.car17.dllstx4.theplanet.com [67.18.116.69]
 13    38 ms    36 ms    34 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.
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Read these "3" topics first Before posting speed problems  http://testmy.net/topic-2097 & http://testmy.net/forum/t-3924 & http://www.testmy.net/t-4257            
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TimPawlak
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« Reply #10 on: January 24, 2006, 03:33:11 PM »
Quote from: amc11890 on January 23, 2006, 08:31:42 PM
wow those pings are all over the place

its yuor pc then :haha:
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amc11890
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« Reply #11 on: January 24, 2006, 07:54:17 PM »
Quote from: TimPawlak on January 24, 2006, 03:33:11 PM
its yuor pc then :haha:
funny :haha:
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"Pain is just weakness leaving the body" - Navy Seals
Swimmer
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« Reply #12 on: January 25, 2006, 11:49:54 AM »
It is a backbone problem.. There is nothing that Insight is going to do for ya.. It is an old ATT network.. so my guess is that you should be moved off of that soon..
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bounty1990
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« Reply #13 on: January 25, 2006, 07:27:15 PM »
Yah hopefully they swithc me over but i have a brand new pc with a AMD 3500+, 1GB Ram so i dont think it is pc related.
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My PC:
OS: MS XP Media Center Edition 2005
CPU:AMD 3500+(SKT 939)
Ram:1024 MB DDR(PC3200)
HD1:200 GB ATA 2 MB Cache
HD2:40 GB ATA 2 MB Cache
GPU: ATI X700 Pro
dufachi
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« Reply #14 on: January 31, 2006, 03:58:00 PM »
I think it's a combination of the old AT&T network and Insight needing to add more nodes. There's a few lucky people on newer lines/nodes who aren't seeing an issue.
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